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STEVE'S TV & ELECTRONICS LLC

TV Repair, TV Antenna, Stereo and Home Theater Systems,

About us

12 EMPLOYEES. CHARGES A FLAT RATE FOR REPAIRS. $45.00-$85.00 PICK UP FEE APPLIED TO ESTIMATE OR REPAIR.

Business highlights

49 years of trusted experience

Services we offer

NEW AND USED TV & ELECTRONICS SALES, CUSTOM HOME THEATER DESIGN AND BUILD-OUTS, REPAIR & SERVICE TV'S, VCR'S, & STEREO SYSTEMS, IN-HOME & ON-SITE SERVICE FOR ALL BRANDS. INSTALLATION & REPAIR OF TV ANTENNAS & SMALL SATELLITE DISHES.

Amenities

Senior Discount

ask for details.



Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.856 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
89%
4
4%
3
2%
2
0%
1
5%


Rating CategoryRating out of 5
quality
4.8
value
4.8
professionalism
4.8
responsiveness
4.9
punctuality
4.8
Showing 1-25 of 56 reviews

ROLAND C.
11/2010
5.0
tv repair
  + -1 more
They were able to repair my TV. I was very pleased with their service. This is the second time I've used their services. I received my TV back in a timely manner. I would recommend them to others for TV repair.
Description of Work: I had a TV which was broken.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

PEGGY H.
10/2009
5.0
tv repair
  + -1 more
I was going to bring my 32" television in, but when I called, he asked me what was wrong and I explained. He told me to go find the "SAP" button on my remote. My son was able to find the button, and turned off the "SAP." That worked perfectly, and I have sound on all channels now. Everything works wonderfully now, and I am so pleased. I had used him in the past before his business moved, and he has always been extremely helpful and honest. I couldn't be happier with him, and he is the only television repair person I will use.
Description of Work: Several of my channels had no sound, although the picture was clear.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

ELAINE C.
09/2009
5.0
tv repair
  + -1 more
It could not have gone better. See note above.
Description of Work: I called for driving directions before taking my TV to his shop for repair. I told him why I was coming and over the telephone he diagnosed the problem (he had seen it many times with same-brand sets) and he advised me to not fix the set, but to buy another set. (This means he did not get paid for providing his service.) He not only saved me a trip to his shop and paying a bill, but he advised me on a better set to purchase (he said I could get the same price he could give me at a store nearer to me.) I took his advice and am more than pleased with the set I bought. You can be sure that if I need reapir services in the future I will go only to him and I will also tell all my friends about the honest and generous treatment I received.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro

JILL S.
05/2009
5.0
tv repair
  + -1 more
Very prompt service. I chose to bring the TV in myself to avoid the home pick up charge. Deposit was $30 that went to the cost of servicing the set. Brought it in on Saturday towards closing and was finished on Monday.
Description of Work: Repaired horizontal control, re-soldered connections

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

WALT B.
09/2008
5.0
home theater design
  + -1 more
Sales and service were very professional, responsive, high quality, and easy to deal with.
Description of Work: Projector TV installation.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

DAVE W.
08/2008
3.0
home theater design
  + -1 more
I didn't have him check anything and the VCR didn't have sound and the DVD player wasn't installed correctly. We didn't notice until about two months after.
Description of Work: They hooked up our surround sound system to our new LCD TV.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
5.0
punctuality
5.0

$300

MATTIE S.
07/2008
5.0
tv repair
  + -1 more
They arrived on time and they were courteous. On one occasion they called and let us know before hand that they were going to be late. Also they told us before hand what the cost would be. They set our TV back up after the repair.
Description of Work: Our TV was broken so they took our TV and took it to their shop to fix it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

DOROTHY J.
06/2008
5.0
tv repair
  + -1 more
Overall he is a very good guy. When he cam out the second time he didn't charge me. The first time he came out it was a very reasonable price. He was very kind and professional.
Description of Work: He came out to my home to fix my television. He took the television with him and brought it back to me fixed. Then he came out another time to fix another television.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

CAROL B.
05/2008
5.0
tv repair
  + -1 more
They were excellent in every way They were very prompt and friendly. The estimate was right on and they had the TV back within a reasonable time. I was very happy.
Description of Work: They came out and picked up one TV took it back to fix it, along with a couple remotes.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

Ken B.
11/2007
5.0
home theater design
  + -1 more
They were super polite. It was a pleasure working with them.
Description of Work: They installed my plasma TVs and installed a complete RF system for me.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

GWENDOLYN F.
09/2007
5.0
tv repair
  + -1 more
He was a little slow, but he did the fix the television.
Description of Work: My Sony TV wasn't giving a good picture.

Rating CategoryRating out of 5
quality
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

RITA V.
08/2007
5.0
tv repair
  + -1 more
Steve walked me through how to fix it on my own and it worked! I walked to the living room, picked up the clicker, and he walked me through it step by step. Everything is working right now. The problem was caused by two power outages in one week.
Description of Work: I called Mr. TV and was rolled to Steve's T.V. because I was only getting the channels 3, 5 and 8.

Rating CategoryRating out of 5
professionalism
5.0

Yes, I recommend this pro

LOUIS M.
03/2007
5.0
tv repair
  + -1 more
Very polite on the initial phone call I made to their business. Arrived when they said they would, were polite and did a complete test of the TV and DVD player. Left the TV just as they found it.
Description of Work: Made house call to determine problem with our 50" TV's inability to play DVD's. Determined that the TV was fine but the DVD player needed replaced.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$40

ANN B.
03/2007
5.0
tv repair
  + -1 more
Steve's TV picked up the TV and gave me an estimate for the repair. This cost $20, which was deducted from the total cost of the repair and was well worth it to me to not have to deal with lugging about a 27'' TV. They had to order the part but were still able to have the TV repaired in just under 1 week. They delivered the TV and hooked it back up to the satellite, DVD player, etc. and made sure it worked. They even offered to give me a free loaner TV while mine was being repaired. I was very pleased with their service.
Description of Work: The TV had suddenly stopped working. I was told that the fly-back transformer had broken and needed to be replaced.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$144

PAUL G.
02/2007
5.0
tv repair
  + -1 more
Everything went fine. They gave me an estimate over the phone, which was exactly what they charged me. The were able to come right out and pick up the set (for an extra $20, which I thought was very reasonable, my set is a 36'' tube and it took 2 guys to handle it. I never could have gotten it in by myself). It was fixed and returned in 4 days, and they were very accommodating on delivery (they were able to call me when they were 15 minutes from my home, so I could meet them without wasting a lot of time). They were able to disconnect and reconnect all of the wiring, which was not easy, as my TV is in a cabinet with difficult access to the wiring. They fixed everything that was wrong, and they offer a 90 day warranty on the repair.
Description of Work: My TV had lost the color (chroma/video circuit), and also had intermittent problems with the vertical (it would collapse to a single line in the middle of the set). The main circuit board also needed overhauling.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$220

SILVIJA K.
12/2006
5.0
tv repair
  + -1 more
EXCELLENT! THE PHONE CONTACT WAS EXCELLENT, THEY WENT OVER THE SYMPTOMS OF WHAT THE TV DOES BEFORE BLACK OUT. THEY TOLD ME AN ESTIMATE, PICKED UP AND DELIVERED THE HUGE TV, REINSTALLED IT, AND CHECKED IT FOR 30 MINUTES BEFORE LEAVING. NICE GUYS, THE BEST!
Description of Work: A LARGE SCREEN MITSUBISHI TV, HAD ZIG ZAGS ON THE SCREEN GOING TO BLACK, THERE WAS NO PICTURE.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$225

KEVIN W F.
11/2006
5.0
tv repair
  + -1 more
Top of the line service. Very professional people.
Description of Work: Steve's TV picked up and repaired our 32" TV. Called them on Tuesday. TV was repaired and back on Friday. Needed a new transistor.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$128

HOWARD F.
04/2006
5.0
tv repair
  + -1 more
Jim was very nice and cordial on the telephone. I had an 11-yr-old TV that needed a new picture tube. He gave me an approximate estimate, told me how difficult it may be to find the necessary part and advised me to purchase a new TV, which would be more economical than trying to repair my existing TV. I sincerely appreciated his honesty, and I will highly recommend their business and service to anyone!
Description of Work: No work was performed, but advice was given, along with a rough estimate and advice via telephone. Please see comments.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro

Anne I.
02/2006
5.0
tv repair
  + -1 more
We dropped off the units at the store and the man there was very friendly. He said they would call with an estimate. He did call in a couple of days and the estimate was reasonable so we said to go ahead with the work. They called the next day and said the work was done. There was a bit of confusion over the price quoted on the phone and what we were actually told the final price was. An agreement was made to split the difference, which was about $20. They said they would rather make their customers happy than have a dispute over a few dollars. We are very satisfied with the work and with the service. We would recommend this company.
Description of Work: They fixed a 27'' TV and a stereo amplifier, both of which had completely stopped working.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$123

MARCIA M.
12/2005
5.0
tv repair
  + -1 more
Excellent service. They picked it up the same day I called and dropped it back off at my house 3 days later. I'm not sure whether the price was high or not. I didn't check other providers because it was the weekend before Thanksgiving and I wanted it fixed right away.
Description of Work: Replaced convergence ICS and resoldered loose connections on my 50'' Mitsubishi big screen TV.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$380

JUDITH M.
08/2005
5.0
tv repair
  + -1 more
WE WERE IMPRESSED BY THEM. THEY WERE PATIENT WHEN THEY ARRIVED TO PICK UP A SMALL UNIT AND IT WAS A HUGE FLOOR UNIT (I THOUGHT THEY'D KNOW FROM THE MODEL #). THEY WERE DILIGENT ABOUT CONTACTING ME. THE WORK WAS DONE IN A TIMELY MANNER. THE GUYS WHO CAME TO MY HOME WERE RESPECTFUL AND KNOWLEDGEABLE. WE WERE VERY GRATEFUL THEY WERE DETERMINED TO FIX OUR OLDER TV AS ''THEY DON'T MAKE THEM LIKE THAT ANYMORE!'' WE THOUGHT THE PRICE WAS REASONABLE.
Description of Work: WE HAD NO VIDEO SIGNAL ON THE TV. THEY HAULED THE HUGE UNIT TO THEIR SHOP. THEY FOUND 4 PARTS THAT NEEDED TO BE REPLACED. THEY RETURNED IT FIXED, SET IT UP, RECONNECTED EVERYTHING AND MADE SURE EVERYTHING WAS WORKING CORRECTLY.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$231

Vee B.
08/2005
4.0
tv antenna
  + -1 more
IT TOOK AWHILE TO GET THEM OUT TO MY HOUSE. I PREVIOUSLY GAVE THEM A C RATING. BUT ONCE THEY FINALLY CAME- THEY TOLD US WE DID NOT NEED A NEW TV ANTENNA AND JUST SPLIT THE WIRE FOR US. I WAS IMPRESSED WITH THEIR HONESTY.
Description of Work: TOOK MY EXISTING TV ANTENNA LINE AND SPLIT IT SO WE COULD GET RECEPTION IN OUR BASEMENT.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$100

ANNE F.
05/2005
5.0
tv repair
  + -1 more
THEY WERE ABLE TO COME OUT PRETTY QUICKLY AND THOUGH IT TOOK A COUPLE OF DAYS TO CALL WITH THE DIAGNOSIS, IT WAS REPAIRED AND RETURNED WITHIN ABOUT A WEEK. THE $20 CHARGE FOR HOME PICKUP WAS A DEFINITE PLUS SINCE OURS IS A 27'' TV, AND THAT WAS APPLIED TO THE REPAIR COST.
Description of Work: REPLACED DEFECTIVE PARTS IN POWER SUPPLY AND DEFLECTION CIRCUITS. CHECKED PICTURE TUBE AND DETERMINED IT IS IN GOOD SHAPE. PICKED UP THE TV AND RETURNED IT.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

MARK U.
04/2005
5.0
home theater design
  + -1 more
GOOD SERVICE, GOOD PRICE, HELPFUL AND KNOWLEDGEABLE.
Description of Work: REPAIRED A HOME THEATER RECEIVER.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$200

ROGER M.
04/2005
5.0
tv repair
  + -1 more
THEY WERE POLITE AND ON TIME. THEY GAVE ME A TWO HOUR WINDOW OF TIME THAT THEY WOULD ARRIVE AT MY HOUSE. THEY WERE ON TIME FOR BOTH THE PICK UP AND RETURN OF THE TV.
Description of Work: THEY PICKED UP A TV THAT HAD NO PICTURE OR SOUND. THEY CALLED WITH AN ESTIMATE OF THE COST TO REPAIR WITHIN TWO DAYS. I APPROVED THE REPAIR AND THEY FIXED THE TV AND RETURNED IT THE NEXT DAY. THEY RETURNED THE OLD PARTS THAT THEY REPLACED.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$158
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Contact information

25405 BROADWAY AVE, Bedford, OH 44146


Service hours

Monday:
9:00 AM - 5:30 PM
Tuesday:
9:00 AM - 5:30 PM
Wednesday:
9:00 AM - 5:30 PM
Thursday:
9:00 AM - 5:30 PM
Friday:
9:00 AM - 5:30 PM
Saturday:
9:00 AM - 2:00 PM

Licensing

Bonded

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

TV Repair,
TV Antenna,
Stereo and Home Theater Systems,
VCR Repair,
TV Service - Satellite

FAQ

STEVE'S TV & ELECTRONICS LLC is currently rated 4.8 overall out of 5.

Monday: 9:00 AM - 5:30 PM

Tuesday: 9:00 AM - 5:30 PM

Wednesday: 9:00 AM - 5:30 PM

Thursday: 9:00 AM - 5:30 PM

Friday: 9:00 AM - 5:30 PM

Saturday: 9:00 AM - 2:00 PM

STEVE'S TV & ELECTRONICS LLC accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, STEVE'S TV & ELECTRONICS LLC does not offer free project estimates.
No, STEVE'S TV & ELECTRONICS LLC does not offer eco-friendly accreditations.
No, STEVE'S TV & ELECTRONICS LLC does not offer a senior discount.
No, STEVE'S TV & ELECTRONICS LLC does not offer emergency services.
No, STEVE'S TV & ELECTRONICS LLC does not offer warranties.
STEVE'S TV & ELECTRONICS LLC offers the following services: NEW AND USED TV & ELECTRONICS SALES, CUSTOM HOME THEATER DESIGN AND BUILD-OUTS, REPAIR & SERVICE TV'S, VCR'S, & STEREO SYSTEMS, IN-HOME & ON-SITE SERVICE FOR ALL BRANDS. INSTALLATION & REPAIR OF TV ANTENNAS & SMALL SATELLITE DISHES.

Contact information

25405 BROADWAY AVE, Bedford, OH 44146


Service hours

Monday:
9:00 AM - 5:30 PM
Tuesday:
9:00 AM - 5:30 PM
Wednesday:
9:00 AM - 5:30 PM
Thursday:
9:00 AM - 5:30 PM
Friday:
9:00 AM - 5:30 PM
Saturday:
9:00 AM - 2:00 PM