KITCHENS BY LOGRASSO

THEIR PRICE WAS VERY COMPETITIVE. HE TOLD ME THE JOB WOULD TAKE 3 WEEKS, FROM JULY TO AUGUST. IT IS NOW NOVEMBER & THE WORK IS STILL NOT COMPLETE. THE PRICE WAS A GOOD, BUT THE WORK IS TAKING MUCH LONGER THAN EXPECTED. WE'VE HAD TO EAT OUT EVERY SINGLE MEAL FOR 6 MONTHS BECAUSE WE CAN'T USE OUR KITCHEN, SO IT HAS BEEN A HORROR. THEY HAVE NOT BEEN RESPONSIVE OR SHOWN UP CONSISTENTLY. THEY WOULD SHOW FOR A COUPLE OF DAYS, & THEN WE WOULD HAVE TO CALL & CALL TO GET THEM BACK OUT. THEY HAVE BEEN POOR AT RETURNING PHONE CALLS. IT SEEMS LIKE HIS WORKERS ARE SPREAD THIN & HE HAS TAKEN ON TOO MANY PROJECTS AT THE SAME TIME, INSTEAD OF FOCUSING ON ONE JOB & COMPLETING IT BEFORE MOVING ON TO THE NEXT. I'VE HAD A TOTAL OF 13 PAGES OF WORK THAT HAS NEEDED CORRECTION AS THE JOB HAS PROGRESSED. SOME OF THE FINISHED CUSTOM WORK IS SHODDY. THE QUALITY OF MOST OF THE WORK IS OK, SOME IS EXCELLENT, BUT IT VARIES. THE GRANITE & TILE WORK IS BEAUTIFUL.

RICK LOGRASSO & TEAM DID A FABULOUS JOB HANGING THIS TILE ON THE DIAGONAL. GROUT LOOKS PERFECT & THEY EVEN MATCHED THE CAULK TO THE GROUT WHERE THE COUNTERTOP MEETS THE TILE. KITCHEN LOOKS LIKE A SHOWROOM!

RICK LOGRASSO DID AN OUTSTANDING JOB. VERY PLEASED ON WORK DONE. STRUGGLED A BIT WITH ACTUAL DATE ON DOING THE JOB. WAS DEFINITELY WORTH THE WAIT.

THE MEN THAT DID THE WORK WAS FINE, BUT I DID HAVE A PROBLEM WITH THE FACT THAT IT TOOK TWO MONTHS AND HE SAID THAT IT WOULD TWO WEEKS. MY MATERIAL SHOULD HAVE BEEN ALTOGETHER INSTEAD OF THEM HAVING TO WAIT FOR IT TO FINISH THE JOB.

Estimate was very reasonable. The quality of work overall was very good. However, they did some work that was against code and later cost me $500 dollars and resulted in some damage. They greatly ran over time - 6 months.

THE JOB WAS COMPLETED IN ABOUT 3 HOURS AND THEY DID AN EXCELLENT JOB. I AM VERY SATISFIED WITH THE QUALITY OF THE NEW SOLID-SURFACE COUNTERTOP AND SINK. THE PLUMBING WORK WAS ALSO DONE TO MY COMPLETE SATISFACTION.

THE PERSON WHO ANSWERED THE PHONE ONLY SAID "HELLO", WHICH STRUCK ME AS A BIT STRANGE FOR A BUSINESS. THE GUY WHO ANSWERED THE PHONE STATED HE WAS RICK LOGRASSO WHO WAS ONE OF THE OWNERS. HE STATED HE WOULD BE OUT FOR THE ESTIMATE. THE GUY WHO ACTUALLY CAME OUT WAS DAVE CROWS WHO WAS THE DESIGN. HE TOLD US THAT HE HADN'T SHOWERED AND THAT HIS HAIR MIGHT STINK. HE CAME IN AND I OFFERED TO POUR HIM SOME COFFEE. INSTEAD HE PRETTY MUCH ELBOWED ME OUT OF THE WAY AND GRABBED MY COFFEE POT AND POURED IT HIMSELF AND ASKED ME IF I WANTED ANY. AFTER SITTING DOWN, HIS ANSWERS TO MY QUESTIONS WERE UNPROFESSIONAL AND VERY STAND-OFFISH BECAUSE I WAS A WOMAN. HE GAVE HALF ANSWERS ONLY. THE MEETING WAS VERY STRANGE TO SAY THE LEAST. HE WAS VERY DISRESPECTFUL AND I WOULDN'T RECOMMEND HIM TO ANYONE! HE EVEN SPIT IN MY KITCHEN SINK!!!

ALTHOUGH WE DID EXPERIENCE A FEW MINOR PROBLEMS, RON WORKED WITH US AND STRIVED HARD TO ENSURE OUR SATISFACTION. OVERALL, WE ARE VERY HAPPY WITH OUR NEW KITCHEN AND WOULD DEFINITELY CONSIDER USING THIS COMPANY AGAIN. THE ONLY CRITICISM THAT I WOULD MAKE IS THAT THE WORKERS COULD HAVE DONE A BETTER JOB CLEANING UP AFTER THEMSELVES.

WORKED THROUGH LITTLE PROBLEM WELL AND DID A VERY NICE JOB. THE INSTALLERS WERE VERY PLEASANT TO HAVE AROUND AS WELL. VERY REASONABLE IN PRICE.

RON LOGRASSO WAS EXTREMELY PROFESSIONAL AND RESPONSIVE THROUGHOUT THE ENTIRE PROCESS. HIS ESTIMATE AND CONTRACT WERE DETAILED AND ACCURATE. THERE WERE NO HIDDEN COSTS & HE MET THE START AND COMPLETION DATES STATED IN THE CONTRACT. ALL OF HIS EMPLOYEES WERE PROFESSIONAL AND VERY KNOWLEDGEABLE. THE QUALITY OF THE WORK AND THE ATTENTION TO DETAILS WERE EXCELLENT. WE ARE VERY PLEASED WITH ALL OF THE WORK THAT WAS DONE!

GREAT WITH RESPONSIVENESS, JUST WENT WITH ANOTHER CO.

THEY WERE PROMPT FOR QUOTE AND PROMISED CONSTRUCTION TIMES. CLEANED UP AFTER THEMSELVES. POLITE. RETURNED TO FIX MINOR CONCERNS QUICKLY. WOULD DEFINITELY RECOMMEND THIS COMPANY TO OTHERS.

HE HAD COME OUT, SPENT AN HOUR OUT HERE, SAID HE'D MAIL A QUOTE IN TWO WEEKS. THAT WAS A MONTH AND A HALF AGO. I STILL DON'T HAVE A QUOTE.

IF THEY WERE NOT GOING TO QUOTE THE ITEM, THEY SHOULD HAVE TOLD ME WHEN I CALLED REQUESTING ONE, OR AT LEAST CALLED ME BACK TO SAY THEY WERE UNABLE TO DO SO.

FOR THREE BATHS THIS IS AND OUTSTANDING PRICE. THIS WAS A COMPLETE REMODEL FROM FLOOR TO CEILING, INCLUDING ALL NEW FIXTURES AND TUBS, SINKS, ETC. WHAT I LIKED THE MOST WAS THAT IT IS A FAMILY BUSINESS, YOU ALWAYS DEAL WITH A FAMILY MEMBER. I NOW HAVE THEM DOING THE KITCHEN. I HAVE RECOMMENDED THEM TO EVERYONE AT MY OFFICE AND THEY ARE NOW DOING SOME WORK FOR THEM.

KITCHENS BY LOGRASSO DID AN EXCELLENT JOB WITH OUR KITCHEN. THEY WERE ON TIME, WORKED AROUND OUR SCHEDULE, RESPONDED IMMEDIATELY TO ANY ISSUES, AND PRODUCED QUALITY WORK. WE LIKED THE FACT THAT THE COMPANY HAS ITS OWN EMPLOYEES PERFORM THE WORK VS. HIRING OUTSIDE CONTRACTORS. THEY WERE ALL VERY HELPFUL. RON LOGRASSO WAS EASY TO WORK WITH, FAIR, AND ASSISTED US WITH DECISIONS. WE HOPE TO HAVE HIM BACK IN THE FUTURE TO REDO OUR MASTER BATHROOOM!

WE HAD A WONDERFUL EXPERIENCE! WE COLLECTED 6 QUOTES - LOGRASSOS WAS, BY FAR, THE CHEAPEST (IN ONE CASE BY HALF!). HE CAME OUT TO SEE THE JOB THE DAY AFTER WE CALLED, AND WE RECEIVE A QUOTE WITHIN A WEEK. THE WORK STARTED 1 MONTH LATER THAN ORIGINALLY SCHEDULED, BUT WAS COMPLETED IN THE TIME PREDICTED. THE GUYS WHO CAME OUT WERE VERY COURTEOUS AND PROFESSIONAL. THE WORK SITE WAS KEPT CLEAN, AND THE FINISHED WORK WAS WELL DONE. THEY PROBLEM-SOLVED AND FIGURED OUT THE BEST WAY TO HANDLE AWKWARD-SPACE PROBLEMS, AND KEPT US INFORMED OF EVERYTHING. THEY WERE WONDERFUL TO WORK WITH, WE PLAN TO USE THEM IN THE FUTURE, AND HAVE ALREADY RECOMMENDED THEM TO OTHERS!

THE 1ST PROBLEM WAS THE AMOUNT OF TIME IT TOOK TO FINISH. THEY STARTED WEEKS LATER THAN AGREED, SAID IT WOULD TAKE THEM A FEW WEEKS TO COMPLETE & IT ENDED UP TAKING 4 MONTHS! THE 2ND PROBLEM WAS DAMAGE DONE TO OUR PROPERTY, THEY DROVE THROUGH A FLOWER BED LEAVING A 6 INCH DEEP TRENCH, BACKED IN TO A LARGE ORNAMENTAL STONE - KNOCKING IT OVER, AND LEFT OIL STAINS IN THE GARAGE & DRIVEWAY. THE 3RD PROBLEM WAS THAT OUR AGREEMENT WAS TO PAY 10% UP FRONT, 50% OF THE BALANCE AFTER 2 WEEKS, & THE FINAL BALANCE UPON COMPLETION. WE KEPT UP OUR END OF THE DEAL & PAID THE 1ST & 2ND PAYMENTS. THEY NEVER CAME BACK TO FINISH THE JOB, AND WE FOUND OUT THAT THEY HAD CHARGED OUR CREDIT CARD FOR THE BALANCE (APPROX. $5,000) WITHOUT OUR KNOWLEDGE. WE CALLED THEM MANY TIMES, RECEIVING PROMISES THAT THEYD COME FINISH (WE HAD TAKEN TIME OFF FROM WORK & NO ONE WOULD SHOW! UP). FINALLY AFTER BASICALLY THREATENING THEM, THEY CAME TO FINISH THE JOB.

I AM VERY PLEASED WITH EVERYTHING. THE PRICE WAS REASONABLE, THE ESTIMATE AND THE ACTUAL WORK WAS SCHEDULED PROMPTLY, THE OWNER AND HIS STAFF WERE EASY TO WORK WITH, AND THE KITCHEN LOOKS GREAT. THE ONLY THING I MIGHT SUGGEST AT THE VERY END IS TO VACUUM UP THE SAWDUST THAT ACCUMULATES IN THE CABINETS UNDER THE COUNTERS.

VERY HAPPY WITH THE WORK, VERY RESPONSIVE, VERY GOOD COMMUNICATION

BE PATIENT FOR THEM TO START WORK. ONCE COMPLETED IT IS BEAUTIFUL.

TERRIFIC WORK IN TOTAL, BUT POOR COMMUNICATION TO EXPLAIN LAPSES IN WORK SCHEDULE, ILLOGICAL WORK FLOW. SOME MEMBERS OF WORK TEAM MORE RESPONSIBLE IN PROTECTING HOME FROM DUST, KEEPING REFRIGERATOR PLUGGED IN AT ALL TIMES, ETC. WORK WAS NOT COMPLETED AS SCHEDULED, BUT WHAT CONTRACTOR DOES?

EVERYONE WHO CAME IN CONTACT WAS PLEASANT AND POSITIVE, HAS ALREADY RECOMMENDED TO OTHERS

PUNCTUAL, RETURNED CALLS. EFFICIENT AND CLEAN.

COMPANY WAS PROFESSIONAL AND COURTEOUS AND TRIED TO BE RESPONSIVE WITH QUESTIONS AND CONCERNS THROUGHOUT THE PROJECT.