ELI'S LANDSCAPING & DESIGN INC

Landscaping, Lawn and Yard Work, Mulch and Topsoil,

This pro has maintained an average of 4.5+ stars throughout their time with Angi.

About us

Eli’s Landscaping & Design Inc takes all of our customer’s landscaping projects seriously. We strive to meet your every need, and our professional staff will assist you to create the atmosphere and environment that best suits your needs. Our company has been in business since 1993 and our reputation is the mark of our success. Our services include new build landscape ,paver patios/walkways, new lawn installation, shrubbery, low lights, irrigation systems and so much more. Our quality speaks for itself. We encourage you to call us and have the opportunity to become your NEW landscape company for this season and the years to follow. Please call our office at 440-248-9787, we look forward to talking with you!

Business highlights

32 years of trusted experience
Family Owned & Operated

Services we offer

Landscaping, Irrigation,water falls,patio's,walkways,retaining walls & more. FULL LANDSCAPE SERVICE New landscape installs During the winter months our company provides indoor home repair, remodeling & general carpentry

Amenities

Free Estimates
Yes


Accepted payment methods

Check
PayPal

Photos of past projects

Reviews

4.9135 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
92%
4
3%
3
2%
2
1%
1
1%


Rating CategoryRating out of 5
quality
4.8
value
4.8
professionalism
4.9
responsiveness
4.9
punctuality
4.9

Filter reviews by category

Showing 76-100 of 135 reviews

Pong C.
09/2016
5.0
landscaping, mulch
  + 0 more
Eli and Amy are responsive, flexible, and friendly to work with. Eli was willing to give us options with separate estimates; and even made an extra trip to come explaining the details of the work. His team was on time and efficient. They exceeded our expectation.
Description of Work: To grade our side yard to prevent water issue. They created a swell and also did work on soil, mulch, and reseeding to beautify the areas.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

Response from ELI'S LANDSCAPING & DESIGN INC
Thank you.

Joseph A.
08/2016
5.0
landscaping, lawn service, irrigation systems, lighting, mulch, hardscaping
  + 4 more
When we contemplated some landscape renovation in our yard, we were thinking modestly – grading and replanting our badly eroded east side yard. After receiving several estimates with growing scope, we found Eli’s on Angie’s List, and as they say, ‘the rest is history’. Eli came to our house and took a holistic view of our property and what would be best for its functionality, as well as its curb appeal. He never hard sold anything, but rather made thoughtful, aesthetic recommendations. From start to finish we probably did three modifications to the scope of work, and probably made a half dozen ‘on-the-fly’ modifications, the end result of which is beautiful, and will hopefully serve our extended family for years to come. The entire team employed by Elis is professional, courteous, and always willing to listen and help. They are beyond respectfully, consistently using the terms sir and ma’am. When issues arose, like weather, which prevented work in a given day, Eli always communicated. When he had questions, or we had questions, he made full utilization of text messaging and cell calls to be ultra-responsive. I cannot imagine higher quality working being available by another provider. He continues to be available, post project completion. During the course of Eli’s work, it became obvious that our pool was leaking – not significantly, but enough to require repair. Eli was understanding, delayed his work, and was supportive during that process. As soon as the issue was rectified, they were back the next work day. I would absolutely recommend Eli and his team for any landscaping project. Again, professional, talented, courteous, hardworking, diligent, respectful, and fun to be around are terms we would use to describe Eli’s Landscaping. Our thanks for Eli, Amy (the glue behind the scenes), Adam, Javier, John, Alex, and Emilio. A great team. The yard is now a constant reminder of their artistry. Definitely going to use Eli’s again!!!
Description of Work: • Added a moon shape landscape bed in the front of the property. The bed includes four Little Giant Arborvitae, and a moved Japanese Maple, as well as landscape rocks and low voltage landscape lighting. • Added a landscape light to our 25’ flag pole. • Removed two dying Junipers and replaced them with two more arborvitae in the bed in front of the garage, and added landscape lighting. • Cleaned and graded front yard culvert to eliminate drainage problem. Added #34 gravel. • Installed over 300’ of drain pipe on the east side yard, covered with #57 gravel to eliminate the erosion problem on that side of the house. And, graded that side to provide a side yard more than twice its previous side. (Also, recommended the removal of several less than healthy trees on that side.) • At the end of the drain pipe provided a 10’ x 10’ catch basin in the woods to clear the draining water from the pipe. • Added a 20’ diameter round sitting area with fire pit in front of the woods with #57 gravel. • Graded the back yard to flow into the drain pipe. • Removed existing chain link fence around in ground pool to facilitate the addition of a new powder coated aluminum fence around pool. • Graded the area inside the pool to be level with the rest of the back yard area. (Previously, there had been a significant drop off in the southeast corner of the pool.) This will not only reduce erosion around the pool foundation, but also makes the new fence look uniform around the entire perimeter. • Added pavers to the existing concrete patio, significantly improving its look. • Replaced pavers inside pool area on both sides of the step end of the pool, again improving the look. • Provide an over 80’ retaining wall around three sides of the pool (the house/backyard is the fourth side). The wall is 2-4’ high, and is about 4’ from the pool fence and provides a planning box, which now holds 40 additional arborvitae. The privacy is amazing, and the change in the look of the pool is astounding. • Installed a six zone irrigation system, providing coverage to the entire landscaped areas on the property. Also, added a hose faucet at the end of one of the zones (stemmed off of the main line) providing water service at the shrubbery boundary by the wooded area. • Provided playground mulch around the new area cleared for the playground equipment. • Added two stone areas – one with steps on the west side of the property, and one in the backyard, both with low voltage lighting. • Cleaned up debris throughout the property. • Added topsoil and seeded all new lawn areas, and areas in need of repair. • Expertly mulched all existing beds and new beds added.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$30

Response from ELI'S LANDSCAPING & DESIGN INC
Thank you! We enjoyed working for you both!!!

Kim C.
08/2016
5.0
landscaping
  + -1 more
The landscape design and installation process went smoothly; the job was completed quickly and efficiently and most importantly, as planned. Eli & Amy were very accommodating with my work schedule during the estimate phase; they listened to my concerns and were patient. They provided good options or selections, making suggestions based on my desire and/or requirements. The date of installation was chosen based on the date the city performs chipper service so the debris from the old shrubs didn't have to sit on the tree lawn for a long time nor did I have to pay a removal fee. After the job was completed, there was a minor adjustment that I felt needed to be made and it was promptly addressed.
Description of Work: Landscape design and installation

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from ELI'S LANDSCAPING & DESIGN INC
Thank you! It was a pleasure to work for you. ENJOY!

Maya B.
07/2015
5.0
landscaping
  + -1 more
Our front yard flower beds needed to be completely redone. Eli gave me a quote, draw a plan, suggested what and where should be planted, gave me some other good suggestions ( like building an edge from the rocks on one side of the flower bed). Eli and the crew arrived as was scheduled. They removed old shrubs and trees from the front lawn, replaced them with new shrubs, built an edge. It was a lot of work that was done in a few hours. Everything looks great! Great job Eli, Amy and the crew.
Description of Work: Landscaping on the front yard

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,700

MAYA B.
01/2015
1.0
lawn service
  + -1 more
It was really a bad experience because they didn't do a good job and they try to overcharge me and I had to call them, confront them with their work that what they did with the service that I received and they overcharged and that is why I stopped using them. I didn't use them for the winter snow ploughing because they kept overcharging several times even though I called them and told them and I know that they overcharge so they change it, but later they continue so. I was really surprised that they continue overcharging. I would not use them again in the future.
Description of Work: I have been using Eli's Landscaping & Design for landscaping and I last used them in November 2014 for grass mowing, fertilization and leaf removal.

Rating CategoryRating out of 5
quality
2.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
2.0

$300

Oren M.
01/2015
5.0
landscaping, irrigation systems
  + 0 more
As usual, the service was professional, timely, on time, on budget. Eli and his team do consistently great work and Amy is a pleasure to work with as well.
Description of Work: Flushed sprinklers.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$70

STACIE & MAURICE L.
09/2014
5.0
landscaping
  + -1 more
all of my plant and shrubs came in beautiful and the grass is like thick carpet and all of my neighbors and friends gave Eli none stop compliments.
Description of Work: he graded my front yard hauled away old grass and brung in new dirt and hrydro seeded my front yard and planted new shrubs and plants.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$2,500

Enzhong F.
09/2014
5.0
landscaping, lawn service
  + 0 more
Very satisfied, worth waiting.
Description of Work: bed edging stones, sand brick patio, repair draining pipe, trim tree, replace shrubs, mulching.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

Judy M.
07/2014
4.0
irrigation systems
  + -1 more
I purchased the service and was informed within a few days from the company that they were unable to perform within a timely manner and suggested that I seek a refund. Hence, I am seeking a refund.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$69

Judith W.
05/2014
5.0
irrigation systems
  + -1 more
The service turned out great. They replaced 6-8 sprinkler heads. They were very efficient and were care about going through my yard. They were very thorough and took their time to explain how to change my timer. They were very helpful and scheduling was very easy. They came on time and as scheduled. I would absolutely use them again.
Description of Work: I purchased a deal for a Comprehensive Sprinkler Tune-Up.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$69

Paula Z.
05/2014
3.0
landscaping
  + -1 more
The representative came to my house on 2 occasions, each time for about 5-10 minutes. He had to go back to confer with the owner for recommendations each time. I don't think the company is able to provide the service that I am looking for.
Description of Work: .
Rating CategoryRating out of 5
$49

Response from ELI'S LANDSCAPING & DESIGN INC
[Member name removed], We are sorry that you do not feel we are qualified to provide quality service. I assure you that we are!! I am not sure why the salesman was unable to provide a proper estimate. I will follow up with this unfortunate circumstance. I'd be happy to send the owner if you would like.

Caiping Y.
10/2013
5.0
landscaping
  + -1 more
Eli and his wife Amy are very responsive starting from the first contact. Eli is the third person came out to provide plans of how the work can be done and the estimate of cost. Based on talking with different contractors, I can tell that Eli is knowledgeable, experienced, and professional. He stands by his work, and is willing to complete the work to meet and exceed the customers expectation. His crew are friendly and patient. Today, when I stood in front my yard after rain, I felt very confident that the work will keep our house away from water. Job well done! Thank you Eli and your crew!
Description of Work: Cleaned a creek along house, regraded the creek, filled with gravels. Installed French drains, applied soil, mulch in certain areas, reseeded the affected areas, cut a small tree in backyard.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

Response from ELI'S LANDSCAPING & DESIGN INC
Thank you! Eli's Landscaping &Design Inc

LUISA A.
09/2013
5.0
landscaping
  + -1 more
He was excellent, explained everything and did more than any other company I have used in the past.
Description of Work: Adjusted sprinklers.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Response from ELI'S LANDSCAPING & DESIGN INC
Thank you, Eli's Landscaping & Design Inc

Megan C.
09/2013
5.0
landscaping, lawn service
  + 0 more
Eli and Elliot were wonderful. They came promptly came to our house after I requested an estimate... and provided a price on the spot. Their work was thorough, professional. Eli and Elliot were courteous, knowledgeable and great to work with. I NEVER write reviews but I want to wholeheartedly recommend them to anyone doing significant work to their lawn. I passed along their info to my neighbor. Well done!
Description of Work: complete overhaul of bumpy, dried out and poorly graded backyard. They graded the soil, shaved out a huge area, brought in new soil, top soil, put in a two-zone sprinkler system, created new lines for flower beds, planted grass seed, mulched beds. They also planed 17 juniper trees. Eli and Elliott promptly came to our house after I requested an estimate... and provided an estimate on the spot. Their work was thorough, professional. Eli and Elliot were courteous, knowledgeable and great to work with. I NEVER write reviews but I want to wholeheartedly recommend them to anyone doing significant work to their lawn. I passed along their info to my neighbor. Well done!

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,500

Response from ELI'S LANDSCAPING & DESIGN INC
Thank you Regards, Eli's Landscaping & Design Inc>

Jeanette R.
09/2013
5.0
landscaping
  + -1 more
Eli's Landscaping and Design is truly a professional company. They brought in a crew and completed all work in a very timely manner. Adam was the team leader and he really did a splendid job. He was very patient and understanding with me. I made most of my requests through E-mails and phone conversations with Amy. She too was patient and very responsive to my requests. I think they were all great and I would certainly do business with them again.
Description of Work: Killed and removed dead grass. Brought in top soil and leveled the lawn completely, and hydroseeded the area. They also put in two flower beds with mulch and plants.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$2,000

Response from ELI'S LANDSCAPING & DESIGN INC
Thank you, Eli's Landscaping & Design

Stacey T.
08/2013
5.0
landscaping, lawn service, lawn treatment, irrigation systems
  + 2 more
Amy and Eli are the ultimate professional in what they do. I scheduled my appointments with Amy who is very pleasant to talk with. Eli showed up on time and was very patient as he looked for the main water valve to turn on my sprinkler. I didn't know where it was because I had recently purchased the house. He checked the sprinklers, replaces a head, capped one of my heads and rewired the wiring because the previous owner used duck tape. He also set the timer and showed me how to use it. I asked him about the crabgrass that was taking over my yard which I've sprayed and pulled to no avail. He said that he could have it sprayed which he did. Most of it is dying now which I am happy to see. I enjoyed my experience with Eli and Amy and will definitely use them again.
Description of Work: Checked and turned on sprinkler system. Sprayed weeds in lawn.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$210

Response from ELI'S LANDSCAPING & DESIGN INC
Thank you, Eli's Landscaping & Design Inc

SCOTT T.
07/2013
5.0
landscaping, lawn service, mulch
  + 1 more
Eli was very responsive with the initial quote, consultation, and follow-up questions. The scope of the work changed a few times and he was always very adaptable and customer-focused. I did not seek other quotes (so did not rate 'price' based on having no comparisons) because we had utilized Eli's Landscaping before and fully trust the value of his work. The work was performed in two stages (delayed due to some extended periods of days with heavy rainfall)... the first being a weeding and preparation of the flower beds, and a second visit being all of the work performed in one day. It all looks great, we are happy with it, and I would use Eli's Landscaping again in the future.
Description of Work: Removed a small picket fence and several bushes, converted section of flower bed to planted grass; trimmed, weeded, and mulched several large beds, cut one (already fallen) tree and stacked the wood

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$1,900

Response from ELI'S LANDSCAPING & DESIGN INC
Thank you, Eli's Landscaping & Design Inc

Bob D.
07/2013
5.0
landscaping
  + -1 more
Scheduled a time for Eli to come out, view the work and provide an estimate. Eli arrived promptly and made good suggestions for sprucing up our yard. As usual, Eli's crew did an excellent job. All work was completed as requested and the yard was left clean. We were able to schedule the work at a time convenient to us to accommodate other work being done at our home. Eli is very knowledgeable on landscape design and always has good recommendations. We have used Eli over the past 7-8 years for various landscaping needs - he has installed a stone walkway, removed tree stumps/installed a flower bed, installed shrubbery and graded/re-seeded the lawn. His services are fairly priced and his crew always does a great job. Sometimes it can take a while to schedule the work but we have always been pleased with the outcome and they have exceeded our expectations on every job we have contracted. We will continue to use Eli's in the future.
Description of Work: Applied mulch to flower and garden beds, removed a large overgrown bush and planted several rhododendron bushes. Also trimmed tree and removed topsoil from vegetable garden.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$415

NAOMI S.
06/2013
5.0
landscaping, lawn service, mulch
  + 1 more
Eli is extremely responsible and responsive to my needs. He did everything on schedule and I couldn't be happier with the job.
Description of Work: Made my patio absolutely beautiful! Flowers, mulch, pond, fountain all to my complete satisfaction!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from ELI'S LANDSCAPING & DESIGN INC
Thank you!!!

JESSICA B.
06/2013
5.0
landscaping
  + -1 more
This is my third year using Eli's for cleanup and I'm still pretty pleased. By now they know my yard quite well and can just do everything without consulting with me. The guys are really thorough with making everything look fresh and crisp in my beds. They bring their own dump truck full of mulch and just charge me for what they use, which is cool because I don't have to have a delivery. I wish they would have trimmed some of my bushes more but the guy I talked to said I should call back to have it done later. Not sure what's up with that - they've trimmed the bushes in the past. Perhaps it was too late in to spring to trim? They generally do a good job of trimming, though. The crew will do anything you ask of them so that's nice. It's really helpful as a single person to have all this help to get my yard looking sharp for the season. They are good guys and they always leave my yard pristine.
Description of Work: Spring cleanup - pull weeds (that I had previously sprayed with roundup), mulch and edge beds, trim plants, pull out dead stuff. Also asked them to till a small garden.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$380

LYNNE K J.
06/2013
5.0
landscaping
  + -1 more
They were good. I was happy with what the did. They were knowledgable and did a great job. I would use them again. They removed a big shrub free of charge.
Description of Work: They put in a new lawn and sprinkler system. Also removed a big shrub.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,350

Ruben M.
06/2013
5.0
irrigation systems
  + -1 more
I told Eli I needed the job done this week. I was surprised that I saw him with his raincoat outside fixing the sprinklers in very muddy soil. I've fixed my sprinklers in the past, but this is the first time I see them working perfectly. He also replaced heads with other more appropriate ones in places where that was needed. Done with professionalism that you rarely find in people in this profession, I'm more than happy with it and the price.
Description of Work: Checked all the irrigation system (6 stations) for leaks, replaced 3 broken sprinkler heads.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

Scott Z.
06/2013
5.0
landscaping, lawn service, irrigation systems
  + 1 more
Eli was professional and prompt. He gave us a quote on the job and it was the final price. The beds in the front yard were edged and all the old mulch was removed. Neighbor commented how nice the beds looked and how efficient the workers were. Eli maintains our sprinkler system (winterizing and starting them up each year) and does a very good job explaining what he is doinhg and adjusting the heads on an as need basis. He has also added sprinkler heads in spots he felt we needed better coverage. I respect Eli's opinion on the yard and would recommend him to everyone. Amy is also very polite on the phone and returns calls quickly.
Description of Work: Had the beds in my front yard edged and adjusted my sprinkler system

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

Response from ELI'S LANDSCAPING & DESIGN INC
Thank you

Peggy S.
03/2013
1.0
landscaping
  + -1 more
In April 2012 Eli?s gave me a quote of $800-$900 to lay a sandstone path using my stone; rototill hard clay and create beds with sweet peat; and lay down crushed brick for paths and a patio. I held off on this work because the yard was rock hard from the drought, and in late summer I called and Adam came out again. The estimate was higher--we added a wildflower and low mow application he suggested. When I called to see what the seed mix cost to think about eliminating it, I was told that either I took the full job or they wouldn?t do it. Okay, I thought that wasn?t very nice but I agreed because Adam had made two trips to my house and he?s a nice guy. I asked to be informed a day ahead of the project so that I could be home to make sure that the walk etc was the way I wanted it. Instead, Adam called me when he was on his way. He had a crew, finished a job early, and wanted to do mine. I left work to meet him at home, and by the time I arrived the sandstone was already laid. It wasn?t the way I had asked him to lay it, but I let it go. The whole point of laying the sandstone was to replace a path of small rocks that a contractor had put at the foot of my stairs. Adam?s crew laid sandstone and then filled in around it with more small rocks in spite of the fact that I had seven more large pieces of sandstone that could easily fit there. But they didn?t want to cut more sandstone?cutting one piece was enough. Speaking of rocks: Adam told me the paths and patio would be crushed red brick. The day of the job he said the stone looked white because of the dust in loading it. My intial reaction when I got home was, this looks good. But when I realized he used broken pieces of cement, the size of golf balls, instead of crushed brick, I was appalled. It is really ugly stuff, not what one would want in a garden. In short, Elis did the minimum amount of work necessary for this job: they didn't lay the stone the way I had asked, piled rocks around it even though I had plenty of sandstone; used an inferior product for the paths; and didn?t have the courtesy to call a day ahead. Then they fired me as a customer: Adam said they?d be back to scatter the seed. I called to say that the wildflower and low mow seeds were unnecessary in the small beds he had created. I asked if they wanted to do some other work for the $200 worth of seed (dig a bed in my front yard, or plant a tree) but instead the company called me and said they wouldn?t do any more work for me. At that point they told me the seed was special order. This was news to me. So I was fired as a customer. (If you knew what a nice person I am, you would find this hilarious.) I think the company does big jobs and a little one just isn?t worth the effort. Now I have to shovel out the ugly rocks the company laid and hire someone else to create my sandstone path.
Description of Work: Eli's laid a small sandstone path, rototilled sweet peat into rock-hard soil, and laid a "gravel" path.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$1,200

Response from ELI'S LANDSCAPING & DESIGN INC
Yes the customer was very nice. The office did let (Member name removed) know that we would do our best to let her know a day before but if we were able to come earlier because we could fit her in we would do so. She seemed fine with this. Our company clearly took the time to discuss all aspects of the job each time we came out at no cost. A refund was given to (Member name removed) . Eli's wishes(Member name removed) the best of luck.

JOEL & SHIRI S.
10/2012
3.0
landscaping, lawn service
  + 0 more
we have used Eli's to cut our lawn for the last four years. Over the last two years we felt the quality of service was deteriorating. This past summer presented our lawn with difficult weather conditions. Despite our efforts to water the lawn regularly we have experienced weeks of severe dryness and towards the end of the season weeks where the lawn was soaking wet. Eli's crew indeed came weekly. the crew did not use any judgement regarding what areas were to dry to cut or too wet to cut. As a result we are left with large areas of mud puddles. When the onsite crew manager was approached when the lawn was being cut despite it being too wet two weeks in a row the manager agreed that they shouldn't have cut the lawn. he promised to talk to Eli. After two phone calls and two emails from us and five days and receiving the bill for the recent cuts we finally got a response from the office blaming us for the condition of the lawn (since we weren't using all of there recommended pestacide treatments). We expect a good service to include a recommendation for further treatments if the crew notices the lawn problems. Furthermore when we call to complain(first time since we have been customers) we would expect to be treated professionally.
Description of Work: Routine lawn care on weekly basis over the past four years

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
3.0
responsiveness
3.0
punctuality
5.0

$6,000

Response from ELI'S LANDSCAPING & DESIGN INC
Eli's Landscaping treated the the customer fairly and professionally. The day of the call to the office Eli came by that day and no one opened the door. A message was left that Eli stopped by. The office left several messages to discuss the situation and the calls were not returned. [Member name removed] did leave a threatening message to the office in which the office returned and [Member name removed] did answer the phone. The office discussed the situation and it was decided by both to discontinue service. After the [Member name removed]'s discontinued our fertilize program a few years back the grass areas began to have problems which was discussed many times how to improve the yard. Customer did not take any action. Good luck to the [Member name removed] residence. Please follow the advise of your new landscape company.

Contact information

unknown, Bedford, OH 44146

http://www.elis.us

Service hours

Sunday:
Closed
Monday:
9:30 AM - 4:30 PM
Tuesday:
9:30 AM - 4:30 PM
Wednesday:
9:30 AM - 4:30 PM
Thursday:
9:30 AM - 4:30 PM
Friday:
9:30 AM - 4:30 PM
Saturday:
9:30 AM - 12:00 PM

Licensing

Insured

Licensed*
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Landscaping,
Lawn and Yard Work,
Mulch and Topsoil,
Lawn Irrigation,
Pavers and Hardscaping,
Lawn Fertilization & Treatment,
Drain Pipe Installation,
Lighting,
Landscaping - Lighting

FAQ

ELI'S LANDSCAPING & DESIGN INC is currently rated 4.9 overall out of 5.

Sunday: Closed

Monday: 9:30 AM - 4:30 PM

Tuesday: 9:30 AM - 4:30 PM

Wednesday: 9:30 AM - 4:30 PM

Thursday: 9:30 AM - 4:30 PM

Friday: 9:30 AM - 4:30 PM

Saturday: 9:30 AM - 12:00 PM

ELI'S LANDSCAPING & DESIGN INC accepts the following forms of payment: Check,PayPal
Yes, ELI'S LANDSCAPING & DESIGN INC offers free project estimates.
No, ELI'S LANDSCAPING & DESIGN INC does not offer eco-friendly accreditations.
No, ELI'S LANDSCAPING & DESIGN INC does not offer a senior discount.
No, ELI'S LANDSCAPING & DESIGN INC does not offer emergency services.
No, ELI'S LANDSCAPING & DESIGN INC does not offer warranties.
ELI'S LANDSCAPING & DESIGN INC offers the following services: Landscaping, Irrigation,water falls,patio's,walkways,retaining walls & more. FULL LANDSCAPE SERVICE New landscape installs During the winter months our company provides indoor home repair, remodeling & general carpentry

Contact information

unknown, Bedford, OH 44146

http://www.elis.us

Service hours

Sunday:
Closed
Monday:
9:30 AM - 4:30 PM
Tuesday:
9:30 AM - 4:30 PM
Wednesday:
9:30 AM - 4:30 PM
Thursday:
9:30 AM - 4:30 PM
Friday:
9:30 AM - 4:30 PM
Saturday:
9:30 AM - 12:00 PM