About us
Business highlights
50 years of trusted experience
Emergency Services Offered
Services we offer
Amenities
Emergency Services
YesAccepted payment methods
Reviews
4.758 Reviews
Showing 26-50 of 58 reviews
Barbara S.
08/2016
locksmith
+ -1 moreunknown
Description of Work: I thought we would need a whole new patio door, but they were able to refurbish the lock. |
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
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Yes, I recommend this pro
$190
Louise W.
02/2015
locksmith
+ -1 moreunknown
Description of Work: He arrived when he said he would. He fixed locks that were upside down when he rekeyed them. We had not asked for this but appreciated it greatly. He was respectful of open doors and both our heating bill and our pets. All in all, a very pleasant experience and a very professional person.
| Rating Category | Rating out of 5 |
|---|---|
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Yes, I recommend this pro
$100
LYNN H.
01/2015
locksmith
+ -1 moreunknown
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
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| punctuality |
Yes, I recommend this pro
TOBIE & JOHN L.
06/2014
locksmith
+ -1 moreunknown
Description of Work: I have a deadbolt on my sliding glass door with a key that I was unable to find anywhere to copy. I was searching for the most cost effective way of dealing with the problem. They were very helpful on the phone. They asked about the label on the key and told me that they might be able to copy it, but could not say without looking at the key. We visited the retail store and they had the key! We had 4 copies made of the key. I really appreciate their honesty and integrity. |
| Rating Category | Rating out of 5 |
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Yes, I recommend this pro
$13
andrea M.
04/2014
locksmith
+ -1 moreunknown
Description of Work: i took the new locks, to be rekeyed, to their store. |prompt and reliable.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
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Yes, I recommend this pro
$60
DORIS AND JOHN G.
09/2005
locksmith
+ -1 moreHE WAS VERY NICE BUT ADMITTED THAT HE WAS UNABLE TO FIX THE LOCK THE WAY I WANTED. I WAS HOPING HE COULD JUST FIX IT. I AM SATISFIED THOUGH.
Description of Work: HE CAME TO FIX FRONT DOOR LOCKS.
| Rating Category | Rating out of 5 |
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$48
BENJAMIN J G.
05/2005
locksmith
+ -1 moreTHE LOCKSMITH WAS VERY POLITE AND NEAT AND TOLD ME WHAT MY OPTIONS WERE AND HIS RECOMMENDATION. WE WERE VERY PLEASED.
Description of Work: SUPPLIED AND INSTALLED NEW CYLINDER FOR DEAD BOLT.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
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Yes, I recommend this pro
$61
BERENICE K.
11/2004
locksmith
+ -1 moreBASS SECURITY SERVICES RESPONDED PROMPTLY AND WAS THOROUGHLY PROFESSIONAL IN EVERY WAY. CHALK UP ANOTHER STAR FOR ANGIE'S LIST.
Description of Work: LOCKSMITH.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
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| punctuality |
Yes, I recommend this pro
Tom W.
11/2004
locksmith
+ -1 moreWE WERE GIVEN AN ADDITIONAL 10% DISCOUNT (AS WELL AS A $20 COUPON), DUE TO SOME ONE FAILING TO CALL ON THE DAY THEY WERE SUPPOSED TO ARRIVE, TO LET US KNOW THE PART HAD TO BE ORDERED. THE PERSON IN THE OFFICE SEEMED CLUELESS BUT THE MANAGER WAS PROFESSIONAL AND KNEW ABOUT CUSTOMER SERVICE. BECAUSE OF THIS, WE ARE GIVING HIGH MARKS.
Description of Work: LOCK INSTALLED IN DOOR OF STUDY.
| Rating Category | Rating out of 5 |
|---|---|
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| punctuality |
Yes, I recommend this pro
$85
LEE C.
09/2004
locksmith
+ -1 moreHAD A SMALL SCHEDULING PROBLEM BUT IT WAS HANDLED TO MY SATISFACTION AND THE JOB CAME IN ALMOST 20% BELOW ESTIMATE. VERY PLEASED.
Description of Work: REMOVED OLD MORTICE LOCK AND REPLACED IT WITH NEW SCHLAGUE LOCK AND COSMETIC BRASS COVER-UP PLATE.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
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Yes, I recommend this pro
$133
MICHAEL H.
07/2004
locksmith
+ -1 moreI WAS IMPRESSED WITH THE YOUNG MAN AND HOW PROFESSIONAL HE WAS; THE WAY HE TREATED ME. HE DID AN EXCELLENT JOB AND WAS RECEPTIVE TO MY QUESTIONS.
Description of Work: I BROKE A KEY OFF IN A LOCK.
| Rating Category | Rating out of 5 |
|---|---|
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Yes, I recommend this pro
$120
JOHN & ELLEN T.
05/2004
locksmith
+ -1 moreOVERALL DECENT EXPERIENCE. THEY HAD CONTINUOUS PROBLEMS WITH A SPECIFIC LOCK, THOUGH, AND I HAD ANOTHER COMPANY RESOLVE THE ISSUE.
Description of Work: REPAIRED DOOR LOCK.
| Rating Category | Rating out of 5 |
|---|---|
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| punctuality |
LONIA Y.
04/2004
locksmith
+ -1 moreGOOD SERVICE AND RESPONSIVENESS. ANSWERED ALL MY QUESTIONS AND WORKED QUICKLY.
Description of Work: LOCK REPAIR.
| Rating Category | Rating out of 5 |
|---|---|
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Yes, I recommend this pro
$75
Marjorie G.
04/2004
locksmith
+ -1 moreI HAD A LOT OF COMMUNICATION PROBLEMS WITH THIS COMPANY. FIRST THE DISPATCHER DIDN'T TAKE ENOUGH INFORMATION FROM ME SO SHE DIDN'T EXPLAIN HOW EXPENSIVE THIS JOB WOULD BE, SECOND SHE DIDN'T TELL THE WORKER WHAT THE JOB WAS, SO HE DIDN'T HAVE THE RIGHT EQUIPMENT AND HAD TO WAIT FOR IT. HE TOOK IT UPON HIMSELF TO PUT THE HINGES ON WHILE WAITING (AT $80 PER HOUR!!!) SO THE JOB GOT VERY EXPENSIVE. THEN THEY TOLD ME IT WOULD BE NO PROBLEM TO MAKE IT SO WE COULD USE THE SAME KEY, BUT HE DIDN'T SET IT UP THAT WAY. WHEN I CALLED BACK TO COMPLAIN, THEY SENT SOMEONE OUT WHEN I WASN'T HOME, AND THEN HE CAME BACK AGAIN AND SAID NO HE COULDN'T CHANGE THE KEY. THE WORK THEY DID WAS FINE, BUT THE COST AND COMMUNICATION WERE NOT. I WOULD USE THEM AGAIN, BUT I WOULD ASK A LOT MORE QUESTIONS AND TRY TO TALK FIRST TO THE PERSON WHO WAS GOING TO BE DOING THE WORK. I THINK $480 IS A LOT FOR PUTTING A NEW DOORKNOB AND LOCK MECHANISM ON THE FRONT DOOR!
Description of Work: INSTALLED NEW HARDWARE ON FRONT DOOR.
| Rating Category | Rating out of 5 |
|---|---|
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| punctuality |
Yes, I recommend this pro
$480
DEBORAH K.
07/2003
locksmith
+ -1 moreLOCKSMITH WAS PROMPT AND KNOWLEDGEABLE. COMPANY WAS EASY AND PLEASANT TO DEAL WITH. WITHOUT ASKING, THEY PROVIDED ALTERNATIVE SUGGESTIONS TO GET THE JOB DONE FOR LESS MONEY. NO PUSHY SALES. HIGHLY RECOMMEND.
Description of Work: CHANGED ALL THE LOCKS IN MY NEWLY PURCHASED HOME; INSTALLED AN ADDITIONAL DEADBOLT ON ONE DOOR.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$300
GLORIA B.
06/2003
locksmith
+ -1 moreRANDY WAS VERY PROFESSIONAL AND QUICK. HE WAS DONE IN ABOUT 20 MINUTES.
Description of Work: I HAD TWO LOCKS REKEYED AND NEW KEYS MADE.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$85
TOM & JILL F.
12/2002
locksmith
+ -1 moreTHE ACTUAL WORK DONE BY THE TECHNICIAN WAS VERY GOOD, BUT IT APPEARS THAT HE WASN''T INFORMED OF MY PREVIOUSLY SPECIFIED NEEDS AS HE HAD TO RETURN TO THE SHOP TO PICK UP ADDITIONAL SUPPLIES. THEN, HE WAS DETAINED AT THE SHOP BY A MANAGER FOR A MEETING, LEAVING ME AT THE HOUSE FOR ABOUT AN HOUR LONGER THAN I EXPECTED TO BE. HE WAS APPROPRIATELY APOLOGETIC UPON HIS RETURN.
Description of Work: HAD LOCKS CHANGED ON THREE DOORS, AND HAD ONE DEADBOLT CHANGED AND TWO OTHERS INSTALLED.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$285
MICHEL A.
12/2002
locksmith
+ -1 moreGOOD GUYS. PROFESSIONAL AND RESPONSIVE. FAIR PRICING.
Description of Work: RE-KEY 3 LOCKS
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$110
DELLIE S.
10/2002
locksmith
+ -1 moreI WOULD HIGHLY RECOMMEND BASS SECURITY TO ANYONE LOOKING FOR QUALIFIED LOCKSMITH. THEY WERE KNOWLEDGEABLE, VERY RESPONSIVE AND FAIRLY PRICED. I PAID 12 OF WHAT BASS CHARGED TO JUST HAVE A LOCKED CHANGED AND WAS TOLD WHAT BASS WAS ABLE TO ACCOMPLISH WAS NOT POSSIBLE. YES, I WOULD HIGHLY RECOMMEND THEM IN THE FUTURE.
Description of Work: I HAVE LIVED IN MY HOME FOR 1 YEAR & HAVE HAD 2 LOCKSMITHS IN PREVIOUSLY AND BOTH ADVISED WHAT I WANTED TO HAVE DONE WOULD BE POSSIBLE. ON SEPT. 11TH, I HAD A SITUATION WHERE MY SECURITY WAS A RISK & NEEDED SOMETHING DONE IMMEDIATELY. I CALLED BASS IN THE MORNING AND SOMEONE WAS HERE IN THE AFTERNOON AND WAS ABLE TO COMPLETE WHAT THE OTHER 2 COMPANIES TOLD ME WOULD NOT BE POSSIBLE (DEADBOLT ON SIDE DOOR & REPAIR DEADBOLT ON OLD FRONT DOOR. I WAS TOLD THE SIDE DOOR WAS TOO NARROW FOR A DEADBOLT AND THE FRONT DOOR COULD NOT BE REPAIRED AND WOULD NEED TO BE REPLACED. THE LOCKSMITH TOOK THE TIME AND I NOW FEEL SECURE IN MY HOME FOR THE FIRST TIME IN A YEAR!
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$200
KATHY R.
06/2002
locksmith
+ -1 moreJUST GAVE THE COMPANY TWO MORE DOORS TO DO SOME MORE JOBS.
Description of Work: THEY INSTALLED A BIG METAL DOOR.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$1,400
JUDITH F.
05/2002
locksmith
+ -1 moreTHE SERVICE TECH WAS COURTEOUS AND FRIENDLY. SHOWED ME EVERY STEP OF HOW HE FIXED THE LOCKS.
Description of Work: FIXED SEVERAL DEADBOLT LOCKS ON MY HOUSE DOORS - SERVICE CALL.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$150
EDITH B.
06/2001
locksmith
+ -1 moreALTHOUGH OUR REPAIRMAN/LOCKSMITH WAS A VERY NICE PERSON, HIS APPROACH TO FIXING AND EVENTUALLY REPLACING AN OLD LOCK WAS EXTREMELY COST INEFFECTIVE. WE ENDED UP PAYING ABOUT $150 IN EXCESS.
Description of Work: LOCKS REKEYED AND REPAIRED.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
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| responsiveness | |
| punctuality |
$300
JEFF W.
06/2001
locksmith
+ -1 moreAPPRECIATED THEIR HONESTY AND THE FACT THAT THEY SAVED ME MONEY!!
Description of Work: INSTALLED DEADBOLT LOCK SET
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$210
THERESE T.
02/1999
locksmith
+ -1 moreTHE COMPLAINT IS IN REGARDS TO THEIR PROMPTNESS and CURTIOUSY. HE WAS SUPPOSED TO BE AT OUR HOUSE BETWEEN 10-12PM, HE DID NOT SHOW UNTIL 4PM. HOWEVER, I WAS PLEASED W/ THE WORK. ALL I WANTED WAS A CALL LETTING ME KNOW HE WAS RUNNING BEHIND.
| Rating Category | Rating out of 5 |
|---|
ELAINE W.
02/1999
locksmith
+ -1 moreFIXED THE SPRING ON MY OLD HOUSE. ONLY COST $3 DOLLARS. VERY KNOWLEDABLE. EVEN WORKED ON CARS.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
Contact information
26701 Richmond Rd, Bedford, OH 44146
www.bass-security.comService hours
Monday:
8:30 AM - 5:30 PMTuesday:
8:30 AM - 5:30 PMWednesday:
8:30 AM - 5:30 PMThursday:
8:30 AM - 5:30 PMFriday:
8:30 AM - 5:30 PMLicensing
Bonded
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Locksmiths,
Home Security Systems,
Insurance Agencies
FAQ
Bass Lock And Key is currently rated 4.7 overall out of 5.
Monday: 8:30 AM - 5:30 PM
Tuesday: 8:30 AM - 5:30 PM
Wednesday: 8:30 AM - 5:30 PM
Thursday: 8:30 AM - 5:30 PM
Friday: 8:30 AM - 5:30 PM
Bass Lock And Key accepts the following forms of payment: Check,MasterCard,Visa
No, Bass Lock And Key does not offer free project estimates.
No, Bass Lock And Key does not offer eco-friendly accreditations.
No, Bass Lock And Key does not offer a senior discount.
Yes, Bass Lock And Key offers emergency services.
No, Bass Lock And Key does not offer warranties.
Bass Lock And Key offers the following services: Industrial, commercial & residential locks, all makes & models, installed, opened & re-keyed, door closers repaired & installed, safes opened, changed, serviced, sold, mail boxes for apartments & condos & alarms.
Contact information
26701 Richmond Rd, Bedford, OH 44146
www.bass-security.comService hours
Monday:
8:30 AM - 5:30 PMTuesday:
8:30 AM - 5:30 PMWednesday:
8:30 AM - 5:30 PMThursday:
8:30 AM - 5:30 PMFriday:
8:30 AM - 5:30 PM