This pro has maintained an average of 4.5+ stars throughout their time with Angi.
About us
We believe that comfort & safety go hand in hand. Whether it is in your home with your family, or at your place of business. You should always have peace of mind knowing that Smylie One will always be there when you need us, night or day. For all of your heating, cooling, or plumbing needs. The Smylie One comfort team. Charges flat rate. Award winning. We are a 24/7 emergency service business company. Please feel free to contact us after hours. Our answering service will get in touch with our technician on call.
The whole experience was great. The plumber, Steve, was professional and polite the whole time. He repaired the faucet, and while he was in our basement, he noticed that our water softener filter needed to be replaced. Since we had a few new filters down there, he went ahead and changed it for us, no charge. He also inspected our water pressure tank and hot water heater, and since they were both quite old and in need of replacement, he worked up a quote for both jobs while he was here. We appreciated the advice and are deciding whether to replace the appliances.
Description of Work: Our tub faucet had a severe leak, so we called Smylie One to have it repaired. The faucet was repaired and is working perfectly.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$115
Jacqueline M.
12/2011
5.0
plumbing, water heater repair
+ 0 more
Smylie One responded to my called quickly. A technician arrived at promptly at 5pm that evening, which was a Friday. He shut off my water immediately, and installed a new unit as soon as he could. I was thankful for their quick service.
Description of Work: I called them to help with a burst hot water tank after my regular plumbing service wasn’t able to schedule me quickly enough.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
dan O.
11/2011
5.0
heating & air conditioning/hvac
+ -1 more
Marty came out and gave us a good price and explained things clearly. Ralph spent all day on the installation due to unexpected problems,but he made sure it was done right. the total cost was actually less than origionally quoted.
Description of Work: replaced old furnace with new and more efficient one.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,800
James V.
11/2011
5.0
plumbing
+ -1 more
Great job-Click to see my report
Description of Work: First off thanks to Angies list for hooking me up with Smylie One out of Chesterland Ohio. It was a pleasure to do business with them. From my first Email they responded right away. I then called to have someone come out for a quote, again prompt service. Cary Venturella came out and showed what true professional organization Smylie is. He looked over my project and gave me a very fair and honest price. I agreed to have them do the the work and asked about the 10% senior discount as shown on Angies list. Cary was unsure and refered me to the office. The next day I called and spoke to a very nice gentleman (I forgot his name,SORRY) who was also unsure of the 10% discount. He called me back within 2 minutes of my call to inform me that I would get the discount from Angies list. He set up an appointment within 4 days and thanked me for my call..On Monday (Oct 31st) Smylie called several times to inform me that Cary was still on his call and gave me an ETA update. Cary showed up at 4PM and immediately went to work. He was fast,very friendly and very efficient. He did everything I wanted and then some. I felt sorry for him he must have taken his shoe covers off and on 20 times. My wife had several questions about future upgrades which Cary gladly answered. He was done in an hour+half. Cleaned up after himself and even hauled away my old toilet. The final price was exactly what we had agreed on and Cary left with my THANKS for a job well done. I also joined there Partnership Plus Plan to insure great pricing on future work. Thanks again Smylie One and thanks to Angies list. PS- Work performed was a new gas line to my fireplace and replace my toilet.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$660
Lynn K.
10/2011
5.0
gas leak repair, heating & air conditioning/hvac, plumbing
+ 1 more
Jacob was on time and very thorough, very knowledgeable.
Description of Work: Complete gas furnace tune-up including air fitter, water panel.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$74
ELAINE K.
10/2011
5.0
heating & air conditioning/hvac, plumbing
+ 0 more
He did a really nice job. Washed the cells down and did a good job of it. Had a problem with the humidifier again and he serviced that for us. He takes the time to clean out the humidifier. He changes the filter for us as well.
Description of Work: Annual clean and check of our furnace and A/C. They also inspected all of our plumbing connections for free.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
april M.
10/2011
4.0
plumbing
+ -1 more
It was a good experience, and other people in our family have used them. They arrive on time and as scheduled, and do the job. Their price is competitive, and they give you a deal if you join for a year (and a pay a fee, if you have a lot of work to do in your home).
Description of Work: My sink was backing up and they were able to fix it.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
EZRA S.
10/2011
5.0
heating & air conditioning/hvac
+ -1 more
They seem to be just fine any time they’ve come in for anything. We haven’t had a problem. The technicians arrive on time and as scheduled. I’m happy with their services.
Description of Work: They do our a/c and heating maintenance.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
GAYNELL W.
10/2011
3.0
plumbing
+ -1 more
I think they’re prices are too high for the work that they do, and I just wasn’t overly satisfied.
Description of Work: Plumbing services.
Rating Category
Rating out of 5
quality
3.0
value
2.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0
KIM Z.
10/2011
5.0
heating & air conditioning/hvac
+ -1 more
As far as I could tell, everything went okay. They did what they were supposed to do. Overall, I’m happy with their services.
Description of Work: They serviced the furnace. I also had them fix a hole in the back, so rodents wouldn’t be able to get through.
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Beth S.
10/2011
5.0
heating & air conditioning/hvac
+ -1 more
The experience has gone very well. I’ve been very happy with them. Initially when I had the boiler replaced, the technician was familiar with older homes and boilers, gave me options, was prompt with returning my phone can. The servicemen have been considerate and always call on their way, and clean up after themselves. When I have had concerns, they were responsive and didn’t charge to come to check. I would recommend them.
Description of Work: Boiler replacement and maintenance the past couple of years. The last visit was for a/c maintenance.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Richard S.
09/2011
5.0
heating & air conditioning/hvac
+ -1 more
The whole experience was excellent. From the first phone call, the salesman's visit, the installation... everyone was kind, professional, and quick. Every question was answered in detail, and options were always given when possible. There was no sales pressure, just good. solid advice. And in the end, my parents received a high-quality HVAC system at a very reasonable price. We definitely will do more business with Smylie One.
Description of Work: The company inspected my parents' old HVAC system and made suggestions for a replacement. Then, they installed a new system.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$7,000
Brian Y.
09/2011
2.0
drain cleaning
+ -1 more
They gave me a "window" of between 3:00-5:00 which I've never experienced with a contractor doing a sales call. They called me at 5:00 and told me they would be late (Duh!). An employee showed up at 5:30 but did not seem knowledgable in the areas in which I needed estimates. He was courteous and did his best, but was new and wasn't familar with all of Smylies service offerings. He told me he would capture the information about my service needs and I would receive an estimate in the mail. Three weeks later I have not received an estimate or a phone call. To offer a time "window" for a sales call, miss it, send an unprepared person to gather information, and then not follow up with the estimate was very unprofessional...and a waste of my time.
Description of Work: They were supposed to look at my basement drain and 1st floor bathroom and quote me a price for some plumbing services (Basement backflow valve installation, toilet installation, etc)
Rating Category
Rating out of 5
quality
2.0
professionalism
4.0
responsiveness
1.0
punctuality
1.0
KAREN K.
09/2011
5.0
heating & air conditioning/hvac
+ -1 more
Explained what the different furnace options we had. Same for the a/c. Installed on the days agreed upon. The installer, Mark, made sure that the a/c was installed quickly and correctly so we were able to use it that day which was hot and humid!!
Description of Work: Replaced old furnace and installed central a/c.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$5,200
Kathy C.
08/2011
5.0
drain cleaning, heating & air conditioning/hvac
+ 0 more
They do excellent work. They are all very professional and clean up after themselves. They come on time or will notify me if they are unable to do so.
Description of Work: They do my annual furnace maintenance. They have also replaced my furnace and done plumbing work for me. Recently, they serviced my air conditioner.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$111
karen B.
06/2011
5.0
heating & air conditioning/hvac
+ -1 more
Very prompt and resonable on price.
Description of Work: Check the A/C thoroughly
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
LISA D.
06/2011
5.0
heating & air conditioning/hvac
+ -1 more
Smylie One did all the work very professionally and neatly. They cleaned up after they themselves and carefully covered over where the old furnace was in our storage room (that is behind the family room) greatly expanding the amount of space we have to store things. Their customer service from beginning to end is top notch.
Description of Work: Smylie One installed a new HVAC system in our family room that is on a concrete slab. We had been trying to figure out what to do to properly heat and air condition this room as the HVAC floor vents had rusted out and it would be very complicated to jackhammer the concrete floors to try to reinstall vents and we didn't want the look of an overhead vent going through the room. Smylie One suggested a ventless Fujitsu Split Air Conditioner and Heat Pum system that turned out to be the perfect solution to our problem. It hangs on the wall unobtrusively and works beautifully. The lines from the HVAC pump run from the back of the unit into our storage room behind it and outside to an external unit which they hung on the outside wall so that snow accumulation during the winter won't interfere with the unit's operation. Smylie One also removed the huge old 1960's gas furnace and capped off the gas line.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$5,300
Lori M.
04/2011
5.0
heating & air conditioning/hvac
+ -1 more
Called Smylie One at 8 AM and technician arrived at 10:00 AM. Quickly diagnosed problem as a failed capacitor and replaced it. Checked to make sure unit was functioning and then did a quick inspection of the furnace unit as well. Technician Eric was very polite and professional. I would certainly recommend this company to a friend and/or family member. I also signed up for their Protection Plus program which is also a great deal. Service completed in under one hour.
Description of Work: AC Unit was not pumping cold air. Called Smylie One at 8 AM and technician arrived at 10:00 AM. Quickly diagnosed problem as a failed capacitor and replaced it. Checked to make sure unit was functioning and then did a quick inspection of the furnace unit as well. Technician Eric was very polite and professional. I would certainly recommend this company to a friend and/or family member. I also signed up for their Protection Plus program which is also a great deal. Service completed in under one hour.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$225
Lois F.
01/2011
5.0
heating & air conditioning/hvac
+ -1 more
Smylie One started on the day they scheduled me. It took three days and they were prompt and very professional in every way. I am very pleased. They sealed all the runs, replaced and tightened parts, and made all adjustments necessary to make the furnaces work efficiently.
Description of Work: Smylie One re-installed two furnaces that were installed incorrectly by another company. I had a real mess here. All the people of Smylie One that I had contact with were really exceptional. I was almost a basket case and was assured that they could get me up and running. They did!! I was not talked into replacing the furnaces with the brand they sell. They thought I had spent enough money initially. They were going to repair the mess I had to the best of their ability.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,560
Katherine E.
11/2010
5.0
drain cleaning, heating & air conditioning/hvac
+ 0 more
Workers called and informed me that they were running behind. They were just a tad behind. The Heating/Ac crew started working on replaceing the furnance. the plumbing crew began replacing the water lines. Both crews completed the task at hand in one day--the heating/ac crew finsihed first. The plumbing crew had to work a little longer as all the water lines were removed. The water had been turned off, so the plumbing crew returned and checked for leaks, lit the hot water tank, after the water was turned on. My husband and I are very pleased with the quality of work and the price. I would definitely recommend Symlie One and I plan on using them in the spring to reconnect the AC.
Description of Work: Heating and water lines were replaced.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$4,500
Brian Y.
09/2010
5.0
heating & air conditioning/hvac
+ -1 more
As indicated above, the technician replaced the capacitor and added some freon. The A/C unit, which was installed in 1993, performed well for the rest of the summer. $400 is a lot cheaper than a new A/C unit...so hopefully this repair will last a couple years
Description of Work: My central air conditioning unit was not cooling my house. The Smylie technician did a diagnostic and found that the A/C unit had a failed capacitor and was low on freon. He replaced the capacitor and added some freon. My A/C performed well for the rest of the summer...and it was a rather hot summer. I don't remember the technician's name, but he was helpful, courteous, and professional
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
KATHLEEN & Mikey D.
09/2010
5.0
heating & air conditioning/hvac
+ -1 more
Everything went fabulous. Our other one had broken during the cold spell, they came out and got the new unit and installed everything within days and didn't charge me a dime until the job was complete. I would definitely recommend him. He did great work.
Description of Work: They installed a complete boiler for us.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$6,000
SUSIE MARTIN D.
09/2010
5.0
heating & air conditioning/hvac
+ -1 more
They are wonderful people. They do very nice work. I would have them in my home any time. They come and they do what they say. They do perfect work.
Description of Work: They have done heating and air conditioning repair.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
ELAINE K.
09/2010
5.0
heating & air conditioning/hvac
+ -1 more
They did a very nice job. We had them take apart our air cleaner, soak the cells and replaced the humidifier filter. He didn?t rush through and he took his time. Something from the water had blocked up the lines to our humidifier. He took the time to clean it out and opened up the lines. I would say he did an excellent job for us. He went above and beyond the call of duty. The price was fair.
Description of Work: They did an annual clean and check on the furnace.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$121
PAT B.
09/2010
5.0
heating & air conditioning/hvac
+ -1 more
They have been exceptionally reliable and honest people. We really appreciate them. They have been really good. I have had a lot of unhappy experience since I got here with people that I thought were shady so it was a real comfort to meet honest reliable competent people from Smiley.
Description of Work: They work on our furnace and heating system. They have been out three or four times. They helped me set it up in the beginning and have been out for problems since then.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Heating and Air Conditioning,
Plumbing,
Drain Cleaning,
Water Heaters,
Natural Gas Lines
FAQ
Smylie One Heating Cooling & Plumbing is currently rated 4.8 overall out of 5.
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Saturday: 8:00 AM - 12:00 PM
Smylie One Heating Cooling & Plumbing accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa