NORTHCOAST MOVING INC.

After hiring NorhCoast for an out-of-state move, the company took custody of our household possessions and moved them into their “temperature-controlled” storage facility. All of our furnishings, including our Oriental rug, were in excellent condition, clean, and moth-free prior to the move. When our possessions were delivered to our new residence, the rug was infested with live moth larvae and could not be salvaged. Much of our furniture was delivered unwrapped or partially wrapped and showed evidence of moth activity. In addition, we discovered that a number of items that had been placed in NorthCoast’s custody were missing from the moving truck. The company owner promised to make us “whole” and advised us to file a claim for damages. Following our submission of all requested documentation and numerous phone conversations, NorthCoast denied our claim, asserting that our furnishings must have had a moth issue prior to the company taking custody of them. As for the missing items, NorthCoast never acknowledged our communications regarding them and ignored our requests to search their facility to locate the items. We are out-of-pocket thousands of dollars due to NorthCoast’s failure to properly care for and deliver our household possessions.

My family just used NorthCoast Moving this month for our move. They were very fairly priced and came with strong recommendations from other happy customers. We had not moved for 16 years and between that and a pandemic, it was very stressful. Working with NorthCoast was anything but stressful! They were very professional and were all masked the entire time they were in our old home and our new home. They were very respectful of my family, our property, the house we were moving out of and our new home. They were very sweet with our kids who were sorry to see them leave at the end of the move! They were so efficient and it was amazing watching them work. I have 3 different family and friends who have used them in the last 6 weeks and all of them had similar positive experiences. I would highly recommend them to anybody who is in the market for movers.

My weekend moving was only involved some living/family/bedroom furniture. The two-person crew came as scheduled. Before the moving, we told them to be careful with one leather sofa set. We suggested wrapping first. However, the guys did not wrap and it turned out the sofa was scratched at more that three different spots. The guy took the photos and told me the damage should be covered since they have good insurance policy , and I should be contacted by the manager in a couple of hours. However, until the coming Monday, nobody contacted me until I called myself. Then the manger said the moving crew told him the situation and the scratches were not caused by the moving, so they are not supposed to be responsible. That was just lies! The sofa had the very clear fresh scratches and anyone can saw it. Then the manager tried to "satisfy" us with very minor compensation, which was not acceptable to us. So if you are worried about the furniture damages during the moving, get rid of this companies. They are just lack of professionalism and careless to the customer!

These guys were great to work with. They were prompt, courteous, and wanting to do the job right. The move was stress free, and if I move again, I wouldn’t hesitate to use them again. Highly recommended 👍

Picked up in Ohio location on a Friday morning and delivered to 2 Chicago locations promptly on Saturday morning. Instructions were followed perfectly. Nothing damaged. Everything placed where I asked. I'm very pleased with the service and would definitely recommend.

Very smoothly! No hidden fees....very courteous and professional...worked around my schedule.

The North Coast Moving team was excellent. They came out (in a snowstorm!) to give me a written estimate. On the move date, the team showed up exactly on time and completed the move in 3.5 hours instead of the 6 they had quoted me, so the move came out to be significantly less expensive than expected. The team was friendly and professional, and took care not to damage any furniture or the lawns at either location. I would recommend North Coast, and would definitely use their services again in the future.

They are awesome. I have had great experiences. I have used them 3-4 times. I usually pack myself, and it can be a 6-8 hour day. Generally three people come out to move.

They would not insure it because of the very thin glass top on the table. They did shrink-wrap the glass to the table and moved it without incident. They were on time. The workers were very professional and easy to work with.

Northcoast were beyond wonderful. They replied to our initial message promptly and very quickly set up a meeting to give me an estimate. The crew turned up bang on time and worked quickly and efficiently. They estimate for the number of men and trucks was bang on. I didn't see a single person stop for more than a couple of minutes - these guys work hard. No house move is fun, but Northcoast made what could have been a nightmare into something completely manageable. They took all the stress out the day and I wouldn't hesitate to recommend them to anyone in need of a moving firm.

Everything was extremely smooth - they were prompt, careful, and professional. Highly recommended!

Everything went very smoothly. The moving crew was very careful with our things and reassembled everything perfectly in the new house. I couldn't have asked for a smoother experience, at least in getting everything from one house to another. If I could have hired them to them organize everything in the house, perhaps that would have been a smoother process!

Great. Quick, careful and friendly.

It went fine. They did work for us before we're members of Angie's List. They could have come with a bigger truck. The workers were fine.

It was fine. For the most part there was a small damage to a door jam but it was when they were moving the furniture but otherwise or door frame I should say not a door jam but otherwise it was fine, they were timely, it was just that we were moving literally less then two miles away, it was a quick one day thing. We were a little amassed that they didn't seem nearly bothered that they damaged the door frame but that was the only complaint that we have. So they moved only our furniture we did everything else ourselves since it was a short distance move. It's just that they were easy to work with and I recall them being on the whole friendly and efficient the whole like they did everything in probably less than a day. They were efficient but in doing so the damage was cause by someone holding the furniture in front of face way and couldn't see where he was going, just a little we would have love to see a little more care.

It was excellent. They were very careful in everything. My step daughter had them too because she noticed what a nice job they did.

Oh they did they moved us when we moved cross town and they did a great job.

Some parts of their work were excellent. Some of the packing was a little questionable. When we actually ended up getting to Chicago, our house wasn't ready and we had to scramble and we changed our plans and we moved all of our things to a storage facility which was all in the cars, and they handled that really well. They're very professional and they're great. They handled the situation great and made it less stressful. My only complaint was a couple of the packs that they packed, things weren't done very well, but on the other hand, they weren't expecting things to set in a storage facility for a long time. Overall, I would recommend them. They were a little pricey though.

It was excellent, and it went very good. They have worked for us three times, I think. The last time was a long time ago. They do what is necessary. When I had to move my mom, she was elderly, and they had someone holding her hand, because it was stressful for her. They were really good. I knew by then that if I needed to move, I wouldn't use anyone else. I can trust them in my house. They moved stuff from hot attics, helped when I wasn't ready for them. When the day of the move came they were really good.

They were good. The price was reasonable. I have no complaints at all.

The move went well. The movers were friendly and punctual. Everything was moved into our new home in the same good condition it was before the move.

All could have gone well until the flooring and painting were not completed. Northcoast rearranged their schedule to accommodate us and move us in on two half days. They were GREAT and helpful.

This company does a great job moving and the employees are extremely hardworking and courteous. They made moving a great experience. It was a very hot day and they worked non-stop. Everything was secured and protected for the transport and they took great care in the loading and unloading of the items. I would highly recommend this company to anyone needing professional movers who take great pride in hardwork.

Everything went smoothly. They had to work around the people occupying the new location but everything went well and everything arrived in good condition.

I moved from a small apartment to a small house. In the days before the move, I moved everything I could carry and left only furniture to be moved. The 2 man crew arrived on time and went right to work. They took great care of my furniture and not one thing was damaged. It had snowed just before moving day, but they took care not track snow into my new house. The job was completed under the estimated time and was less expensive than the quote.