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PEACOCK FLOORS

Hardwood Flooring Sales and Installation, Flooring Sales and Installation

About us

HARDWOOD FLOORING. REFERENCES AVAILABLE UPON REQUEST.

Business highlights

26 years of trusted experience

Services we offer

SANDING, REFINISHING, INSTALLATION & REPAIR, 5 COAT REFINISHING SYSTEM.

Amenities

Free Estimates
Yes
Senior Discount

5%



Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.935 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
89%
4
9%
3
0%
2
0%
1
3%


Rating CategoryRating out of 5
quality
5.0
value
4.9
professionalism
5.0
responsiveness
5.0
punctuality
4.9
Showing 1-25 of 35 reviews

Kelly W.
11/2023
5.0
hardwood floor
  + -1 more
Peacock Floors does amazing work! Our hardwood floors were looking pretty damaged and dated, so I contacted Peacock Floors for a quote to have them refinished. Jason took the time to be sure we understood the process and our options, which really helped us decide on a color and finish. He also worked with us to schedule around a kitchen remodel that was happening at the same time. Jason’s team was awesome, too… they were professional and personable, and it was evident that they truly took pride in their work. The finished product was honestly even better than I could have anticipated! It’s been nearly a year since the project was completed, and I am still so amazed and in love with these floors!
Description of Work: Refinishing of existing hardwood floors

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Gary S.
10/2019
5.0
flooring contractor, hardwood floor
  + 0 more
The floors in my last two homes are beautiful thanks to Jason and his team. I am now hiring them to install new wood flooring in my current home. Great to do business with. Punctual, polite, an impeccable workmanship.
Description of Work: Floor refinishing, new floors

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jennie M.
01/2018
5.0
hardwood floor
  + -1 more
Jason and his team were excellent to work with from start to finish. Very professional and knowledgeable. We have received many compliments on the finished product. Could not be any happier.
Description of Work: Hardwood floors

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Lynn L.
11/2017
5.0
flooring contractor, hardwood floor
  + 0 more
The Peacock Floors people were outstanding. They were professional, efficient and pleasant to work with. There was a problem at one point and Jason Peacock had it corrected immediately. We could not have been more pleased with the entire experience.
Description of Work: We had hardwood floors installed in two areas of our house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Warren S.
05/2017
5.0
hardwood floor
  + -1 more
Simply put, Jason and his team were amazing. He was responsive, prompt and professional. He worked with us through countless questions and always provided us with an education as to what had to be done or what he was going to do. I would recommend Peacock floors to anyone looking for quality work to be done. Will absolutely use them for future projects.
Description of Work: We needed floors refinished on first and second floors. We also needed floor installation in dining room and in living room.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Greg M.
09/2016
1.0
hardwood floor
  + -1 more
Talked to a pleasant lady who scheduled an appointment for Mr. Peacock to come out and give us a quote. The appointment time came and went without anyone showing up or anyone calling to reschedule.
Description of Work: New Floor in Family Room

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Response from PEACOCK FLOORS
[Member Name Removed], We are terribly sorry for missing the appointment. I remember setting up the estimate and have no Idea why it was missed. It is possible that the sheet was misfiled. We are a family company and although we are not perfect, we are hard workers who care about our customers and aim to please. We are a husband and wife team, but with young children, things can get hectic in the evenings. Jason does his estimates after his day of being on the job site, so it is also possible that it was overlooked, within evening chaos. We are so sorry. As you can see, we have great reviews and really value our customers. It really bothers us that we missed out on a job opportunity and hope that this review does not reflect on us as a company. If you should ever reconsider using us as a company, we will make sure that we will take good care of you.

Garrett B.
12/2015
5.0
hardwood floor
  + -1 more
Great customer service over the phone. She ensured that I will call them first when we have a bigger floor job to do.
Description of Work: Called Peacock to get an estimate and set up a time for a small repair to a prefinished floor. The person on the phone apologized that their schedule was currently full such that they could not book a time for 30-45 days. She gladly gave me the name of an alternate floor contractor as an alternate and then suggested that I talk with a handyman for such a small job--and maybe get it done earlier and at a lower cost. This is someone who is thinking about developing a long-term customer. EDIT--for anyone who saw my earlier review, that was completely in error. I was intending that to be for another floor company who gave very bad phone service and NOT Peacock.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro

Response from PEACOCK FLOORS
[Member Name Removed] I was the person who referred you to another company and mentioned a handy man as a possibility to save you money. This is not Classic Floors. Please remove this negative review if you get a chance. Thanks! ~Darcy Peacock

Vincent M.
11/2015
5.0
flooring contractor, hardwood floor
  + 0 more
The team was very professional. They did meticulous work and took great care to minimize the amount of dust in our house. They started the job on the day that they said they would, and they arrived on time every day until it was finished. The floors look absolutely beautiful, and we are very happy!
Description of Work: The crew from Peacock Floors sanded and refinished the oak floors in our living room, dining room, stairs, and hall.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,822

Jewon W.
10/2015
5.0
flooring contractor, hardwood floor
  + 0 more
Jason Peacock responded to my questions promptly. I compared several different floor companies and found that Mr. Peacock offered quite reasonable schedule and cost. During the week of flooring job, I had a look at my new house every day and could witness the process that followed exact schedule as Mr. Peacock had promised. My new house had bad stains caused by pets' urine. However, the outcome was really satisfying! Without replacing too many pieces, the house's floors turn out seamless. So beautiful! I strongly recommend this company, and I bet I will ask him again in the future.
Description of Work: The floor company refinished all living room and dining room area, three bedrooms and hallway.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,225

NORA W.
10/2015
5.0
flooring contractor, hardwood floor
  + 0 more
Our floors look amazing! We are beyond happy with the results... not only the color, but the sanding job, staining and top coat were done flawlessly! We now have contractors in our house installing our kitchen cabinets and a couple have remarked at how beautiful the floors look. Peacock Floors finished the job to perfection, on time and on budget! They were so easy to work with... complete professionals!
Description of Work: We are in the midst of installing a new kitchen and we wanted all the hardwood flooring on our first floor and stairway to be redone. We wanted a light gray tone for our red oak floors, but knew going into it that the color is hard to achieve. We also needed several boards to be replaced.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,600

Michelle S.
08/2014
5.0
flooring contractor, hardwood floor
  + 0 more
Jason came out to give us a quote within 2 days of our inquiry. At that time, he was scheduling jobs 3-4 weeks out, which was fine with us. There were a couple of snafoos with the start-up (due to an unfortunate mishap at their previous assignment from another maintenance team that was also at the job. This delayed us by a few days), but once they got rolling, I was so pleased with their team. The guys showed up when they said they would, were extremely professional and friendly, extremely clean (cleaned up the area every day before they left), even worked through the weekend to get the job finished for us. Jason is extremely attentive to all details and is not satisfied until the customer is satisfied. I don't have enough good things to say about this company. I was very happy to be able to utilize a small, local company to get our job done. I would not hesitate to recommend them or call on them for any future work I may have. I LOVE my new floors and he made some recommendations and I am so glad we did. The floors are gorgeous.
Description of Work: Peacock floors installed 2 rooms of hardwood, merging the wood flooring into the existing hardwood entryway and hall. They removed the stain & finish off of the existing flooring and refinished all the hardwood the same. The end result was exactly what we had hoped: To have all three rooms appear the same in color and grain.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,500

Thomas U.
04/2014
5.0
flooring contractor, hardwood floor
  + 0 more
Jason, the owner, showed up to our house for an estimate the same day we called him. His estimate was $500 less than our other estimate, and he was able to meet our somewhat short timeline. Everyone I dealt with was very friendly. We went with the antique brown stain, and we were very pleased with how it turned out. The floors look great, and Jason even left us some of the stain so we could stain our mantle to match the floors. I would definitely hire them again.
Description of Work: Sanded, stained and finished wood floors on the first floor.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,050

Paula S.
03/2014
5.0
hardwood floor
  + -1 more
Jason and his workers refinished floors in a house I plan to sell and I will certainly use this company if I ever refinish the floors in my own house. The job could not have gone better - Peacock Floors is beyond excellent!! Jason and his men take great pride in their work and there were absolutely no problems with the project. They also carefully cleaned up afterwards. Peacock Floors was also very reasonably priced. One estimate I got was more than $2000 beyond Jason's estimate and the other company was just going to replace some stained boards at extra cost without even trying to sand out the stains. Jason and the one worker I talked to were extremely pleasant and helpful. There were some pet stains on the dining room floor which Jason thought would sand out. If they were still obvious, he told me they would replace the stained boards. Turned out they never had to replace a single board. The floors now look magnificent!! They have a lovely polished gleam and could not be more beautiful. I had the entire interior of the house repainted, and the refinished floors make it look like a brand new beautifully appointed home.
Description of Work: Peacock Floors sanded and refinished the dining room, living room, four bedrooms and hall. They also fabricated entrances for the kitchen and bathroom.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,719.5

Jeffrey A.
04/2013
5.0
flooring contractor, hardwood floor
  + 0 more
outstanding customer service!
Description of Work: I just wanted to say that I called Peacock flooring and the lady with whom I spoke to was wonderful and gave outstanding customer service.. I was very stressed and already called 8 flooring contractors as I had a last minute cancellation for our floors to be refinished the following week as well as tentants moving in a week later. She was very compassionate and took all of my information down to see if they could possibly squeeze our job in next week. Even though they were not able to, she called me back promptly and also provided some recommendations of who else to call. We will definitely be giving them a call next time we need something done!

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

sandra G.
03/2013
5.0
hardwood floor
  + -1 more
It was fine dealing with them. It's quite an expensive work. I go his name from a friend who had her floors done by him and we were very happy and so she got his name from one of our neighbors. His wife takes the calls, very friendly, and he came when he said he would and he'd come if I were interested. He's very professional but yest friendly, young and just very straight forward, went right to work. He didn't give me a quote that night but he sent me an e-mail pretty soon with the quote after the visit as supposed to another person I had who I never even received a quote. The price matched with the other estimate that I got from the guy that had done work for me. He actually was between gigs. He's got to see me and he was ready for a job or just completed a job. He was here on time when he said he would be. I will consider him in the future mainly because of all the feedback I got from Angie's List and from my friends.
Description of Work: I got a quote from Peacock Floors for hardwood flooring and for actually a considerable square footage, hallway, bathroom, laundry room and kitchen.

Rating CategoryRating out of 5
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Mark S.
02/2013
5.0
flooring contractor, hardwood floor
  + 0 more
This is the second floor that Jason refinished for us and we love it. The floors in our new house were 30 years old and never sealed - as a result we kept getting splinters in the family room. These hardwood floors are beveled on the edge of each board - requiring scraping by hand. Jason and crew were punctual and got the job done fast. We couldn't be happier with the results.
Description of Work: Fantastic work. No mess.
Rating CategoryRating out of 5
Yes, I recommend this pro
$1,200

JONATHAN V.
07/2012
5.0
hardwood floor
  + -1 more
They were fantastic. They were polite and very clean. They communicated very well. They were perfectionists. The quality was excellent.
Description of Work: I used Peacock Floors to refinish 2 11x17 bedrooms and a hall and stairway.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,300

anita D.
07/2012
5.0
hardwood floor
  + -1 more
Pleased with workmanship from start to finish.
Description of Work: Jason, and his crew were very honest and professional, provided information from his work experience that was helpful to me in making informed decisions through the installation process of our hardwood floors throughout our home. Jason advised/recommended best application specific to each room. For example, various installation decisions such as what type of hardwood floors are best for basement, hearth room, and master bedroom/closet, in addition, what type of underlayment was best for each specific room application. Thank you, Jason, crew, and wife, Darcee who took care of the administrative process. It was a pleasure working with Jason's team. I will be hiring Peacock floors to continue removing carpetting in bedrooms upstairs and to refinish other existing hardwoods on first floor later this year or spring next year, 2013.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$17,168

Carol D.
12/2011
4.0
hardwood floor
  + -1 more
Jason did an excellent job on beautifying our old floor. I would not hesitate to use him in the future.
Description of Work: Livingroom floor was sanded and refinished.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$700

MICHAEL B.
02/2011
5.0
hardwood floor
  + -1 more
Jason was unbelievable. We had a time crunch as we decided late in the remodel that we would refinish the floors in our kitchen. He agreed to work over a weekend to accommodate our scheduled cabinet installation. He explained in detail what he was going to do, including working through some gouges left in the floor from a previous owner's attempt to sand the floors themselves. He was able to hide the previous mistakes, and the finished job is amazing. We couldn't be happier with the results. Even though the entire kitchen remodel is beautiful, everyone who sees the room comments on the beautiful floor.
Description of Work: Stripped and refinished old hardwood floor in our kitchen.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$750

Richard T.
12/2010
5.0
hardwood floor
  + -1 more
excellent service and very professional and punctual.
Description of Work: refinishing and sanding of entire kitchen, hallway and bathroom hardwood floor

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,500

Karen V.
04/2010
5.0
flooring contractor, hardwood floor
  + 0 more
The price that the contractor charged was not that expensive and was the best one. The work went on very well. It took a little longer than we thought, but that was because of the condition of the floor. The floor looks beautiful now. I was amazed at the lack of mess because we were living in the house and I didn’t regret doing it at all. They also cleaned up every night and were good. It probably took about six days to finish the work. It was a little humid since it was summer time and the floor had not been done ever and my house is almost 100 years old. They were probably the original floors. I had estimates from other companies too which were two and a half times than what Peacock Floors had quoted. The floors are still holding up and it has been 2 years since they did the job. The contractor’s responsiveness, punctuality, and professionalism were all very good. I would definitely hire them again.
Description of Work: We used the services of Peacock Floors in July of 2008 and they refinished my entire first floor which included three major rooms.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,570

Daniel M.
08/2008
5.0
flooring contractor, hardwood floor
  + 0 more
Jason and his crew are top-notch perfectionists, clean, courteous and a pleasure to work with!
Description of Work: Our old hardwood floors on the first and second floors were brought back to life and made beautiful!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,500

MEGAN V.
11/2007
5.0
flooring contractor, hardwood floor
  + 0 more
A friend of ours referred us to Jason and we found him to be very attentive to our needs. His wife Darcy, who schedules the work, was available to answer any questions and responded quickly to requests. Interestingly, Darcy was very knowledgeable about the process Jason uses to refinish floors, which was helpful in making a decision for who to work with. It took Jason five days to complete the work and the floors look gorgeous. As a matter of fact, there was a significant crack that spanned the length of the room and it is hardly visible anymore. He did a good job of containing dust, and the smell associated with the products Jason used was limited. We were always kept apprised, through Darcy or Jason, of his progress on the job and we would most definitely use him in the future.
Description of Work: Jason sanded and refinished our wood floors in an approximately 300 square foot second floor as well as the steps leading up to the second floor.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,225

DR KATH B.
09/2002
5.0
hardwood floor
  + -1 more
ONE-MAN COMPANY - VERY HARD-WORKING. JOB WENT SLIGHTLY LONGER THAN PLANNED BUT THERE WAS VIRTUALLY NO DUST IN THE HOUSE AND LITTLE ODOR FROM THE FINISH SO WASN'T A PROBLEM. GOOD ATTENTION TO DETAILS LIKE REPAIRING SHOE MOLDINGS AND INSTALLING THRESHOLDS.
Description of Work: REFINISHED FLOORS.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,700
    • 1(current)
    • 2

Contact information

30613 Willoway Ln, Bay Village, OH 44140

www.peacockfloors.net

Service hours

Sunday:
Closed
Monday:
9:00 AM - 5:30 PM
Tuesday:
9:00 AM - 5:30 PM
Wednesday:
9:00 AM - 5:30 PM
Thursday:
9:00 AM - 5:30 PM
Friday:
9:00 AM - 5:30 PM
Saturday:
9:00 AM - 1:00 PM

Licensing

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Hardwood Flooring Sales and Installation,
Flooring Sales and Installation

FAQ

PEACOCK FLOORS is currently rated 4.9 overall out of 5.

Sunday: Closed

Monday: 9:00 AM - 5:30 PM

Tuesday: 9:00 AM - 5:30 PM

Wednesday: 9:00 AM - 5:30 PM

Thursday: 9:00 AM - 5:30 PM

Friday: 9:00 AM - 5:30 PM

Saturday: 9:00 AM - 1:00 PM

PEACOCK FLOORS accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, PEACOCK FLOORS offers free project estimates.
Yes, PEACOCK FLOORS offers eco-friendly accreditations.
No, PEACOCK FLOORS does not offer a senior discount.
No, PEACOCK FLOORS does not offer emergency services.
No, PEACOCK FLOORS does not offer warranties.
PEACOCK FLOORS offers the following services: SANDING, REFINISHING, INSTALLATION & REPAIR, 5 COAT REFINISHING SYSTEM.

Contact information

30613 Willoway Ln, Bay Village, OH 44140

www.peacockfloors.net

Service hours

Sunday:
Closed
Monday:
9:00 AM - 5:30 PM
Tuesday:
9:00 AM - 5:30 PM
Wednesday:
9:00 AM - 5:30 PM
Thursday:
9:00 AM - 5:30 PM
Friday:
9:00 AM - 5:30 PM
Saturday:
9:00 AM - 1:00 PM