Find top-rated Pros in your area

Enter a zip code and get matched to businesses near you.

Killeen Plumbing

Plumbing, Drain Cleaning, Water Heaters,

About us

Locally owned and operated company, providing all types of plumbing services for residential and commercial customers. Serving the western and southern parts of Cleveland and the surrounding suburbs. Additional DBAs - Killeen Plumbers, Killeen Plumbing Company.

Business highlights

26 years of trusted experience
LGBTQ+ Friendly
Se Habla Español
Family Owned & Operated
Emergency Services Offered
Eco Friendly

Services we offer

Residential & commercial plumbing - repairs, new installations, video inspections, water heaters, drain cleaning, pipe repairs, basement water problem diagnosis, gas line repairs, sewer repair, garbage disposals, back-flow prevention, bathtubs & showers, faucets & sinks. Excavation, tree root removal, waterproofing, and sewer cleaning, well abandonment, and septic abandonment.

Services we don't offer

We do not get in to boiler work.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

Check

Photos of past projects

Reviews

4.9774 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
95%
4
2%
3
1%
2
1%
1
2%


Rating CategoryRating out of 5
quality
4.9
value
4.8
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 351-375 of 774 reviews

Patricia M.
09/2013
5.0
plumbing
  + -1 more
The job was done correctly and quickly. All clean up done after visit. My only issue was that the estimate was lower than what I ended up having to pay which is always disappointing. They responded quickly to my question on this, and said that the estimate did not include all the parts that they needed to do the job. Overall I think they are a great company and would definitely use them again, and recommend them to others. The 2 young men that did the job were terrific. Nice people, highly recommend.
Description of Work: Sump pump back up

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$550

Response from Killeen Plumbing
Thank you for providing feedback! We appreciate it!

RANDOLPH D.
08/2013
5.0
plumbing, drain cleaning
  + 0 more
Killeen Plumbing sent two plumbers, Tom and Pat, to our home to "snake" out a kitchen drain. They were prompt and courteous, and put protective covers over their shoes when in my home. They ran the "snake" out 40' or so two times and verified that the slow-draining problem was solved. During the initial call, when I set up the appointment, the person on the telephone reminded me of an Angie's List coupon, which saved me 10%.
Description of Work: Cleaned out a slow kitchen drain.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$95

Response from Killeen Plumbing
Your feedback is much appreciated!

Dennis K.
08/2013
5.0
plumbing
  + -1 more
They did a great job and were very responsive.
Description of Work: Repaired hole in water pipe in wall.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$275

Response from Killeen Plumbing
We appreciate your feedback!

Margaret B.
08/2013
5.0
plumbing
  + -1 more
They called before they came and arrived when promised. The technician was very efficient and considerate. He even wore shoe covers to protect my floors. I showed him the work that had to be done and he went right to work. He shut off the main water supply, removed the old toilet, installed the new shut off valve and turned the water back on. Then he installed the new toilet . From start to finish it took a little over an hour. I was impressed with the work that was done and the manner in which the technician did the job. When he left, there was no mess to clean, he did it all. This is the only plumber I will call in the future and I found them on Angie's List.
Description of Work: Installed a shut off valve and installed a new toilet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from Killeen Plumbing
Thank you for taking the time to leave such great feedback!

Cathleen S.
08/2013
5.0
plumbing, sewer cleaning
  + 0 more
The appointment went very well. Randy came within the allotted time that was specified. He put a camera down the sanitary & storm sewer piping to make sure there were no blockages, etc. I told him that I was a first-time homeowner and was looking for this inspection just to make sure that I was clear underground on this slab home. He was very knowledgeable, and was willing to go out of his way to give me helpful advice in other areas as well of the house as well. I was very satisfied with his service, and would definitely consider using Killeen Plumbing again.
Description of Work: They provided a camera inspection of sanitary & storm sewers.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$225

Response from Killeen Plumbing
Thank you for your feedback! We have shared your comments with Randy.

SANDRA Y.
08/2013
5.0
plumbing
  + -1 more
The experience with Killeen Plumbing was very good. They were very reasonable. They were prompt, they came the day that they said they would. They had the problem resolved, it was a terrible problem, and they did it as quickly as they could. We were very pleased. They did a good job.
Description of Work: Killeen Plumbing had to replace a broken line in the wall, a concrete wall, that went from the kitchen upstairs to the basement.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$371

Response from Killeen Plumbing
We appreciate your feedback! We have passed it along to Tom & Patrick. Thank you!

Russell P.
08/2013
5.0
plumbing
  + -1 more
The technician arrived right on time. He was courteous and professional. Any mess was cleaned up and everything was done as expected.
Description of Work: Cleared out a clogged drain line.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Response from Killeen Plumbing
Thank you for your feedback!

Marilyn K.
08/2013
5.0
sewer cleaning
  + -1 more
Wonderful - Polite workers, showed camera view and explained process.
Description of Work: Snaked basement drain to street sewer

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$200

Response from Killeen Plumbing
We appreciate your feedback!

Phyllis L.
08/2013
5.0
water heater repair, sewer cleaning
  + 0 more
The old water heater was still under warranty. They took the old one to Home Depot and swapped it out for the new water heater and installed it. They also patched the concrete in the basement where the heater sits.
Description of Work: Killeen routed out my sewer and installed a new water heater.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

JACK K.
07/2013
5.0
plumbing
  + -1 more
We were very pleased with the work they performed. They gave us excellent service with an excellent price. We would use again in the future in need be.
Description of Work: Made several plumbing repairs throughout the house

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Cindy S.
07/2013
5.0
plumbing
  + -1 more
Corey was very professional and took care of the issue in about 15 minutes. I asked him to take a look at an outside spigot that had been capped for years. He found the shut off, installed a faucet and now we finally have a water connection on the outside of the house again. All of this was accomplished in a little over an hour. I will definitely call them again.
Description of Work: Had to have sewer downspout capped and gutter downspout splashed out into the yard.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$76

Jeffrey H.
07/2013
5.0
plumbing
  + -1 more
Representative on the phone was kind and personable, an appointment was scheduled for the next day, they phoned that day to inform me that Randy was on his way, Randy was punctual, polite, professional, personable, and even offered tips for non-plumbing related issues we were dealing with. Randy explained his initial suspicions as well as his findings, got the jobs done in a timely manner, and was just as personable as could be. Will definitely be using Killeen again.
Description of Work: Repaired a sink with a base that was leaking large amounts of water, repaired a toilet that was leaking internally, and fixed a faucet drip.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

Megan M.
07/2013
5.0
plumbing
  + -1 more
Nate was a true professional. He was on time, took care to put protective booties on as entered my home, and explained the finished work he'd done. I was pleased with the affordability and quality of the work.
Description of Work: Fixed leaking faucet, replaced leaking valves, fixed disposal draining into dishwasher,

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$115

Agnes S.
07/2013
5.0
plumbing, drain cleaning
  + 0 more
Killeen plumbing arrived on time and did everything they could to clear the drains but due to the tremendous amount of roots they were unable to do so after 2 hours of trying. They set up a second appointment within 2 days to finish the job with a much stronger snake rather than keep trying and racking up the hourly costs with an ineffective machine. At the second appointment, they worked for 3 more hours with a more powerful snake and finally cleared the roots. Very professional, very friendly, very very good at their jobs.
Description of Work: Snaked drains.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$270

james D.
07/2013
5.0
plumbing, drain cleaning
  + 0 more
I was impressed with the companies effort to accommodate me on short notice and stick to their quoted price. I also was impressed with the service technician's knowledge and the complete job experience.
Description of Work: I called Killeen Plumbing on Friday to see if I could get same day service on a kitchen drain backup. The receptionist checked with the dispatcher and assured me they could handle my request. I gave my information to the dispatcher and she advised me it probably would be after 3:00 P.M. She also pointed out that it is difficult to pinpoint a time because the service techs never know what they are going to find at each service call. She did offer an advance call notification of approx. 30 minutes in case I had to go out. i thanked her and waited for her call or that serviceman's call. It was a little after 3:00 P.M. So I thought I should follow up with a call to the dispatcher. She told me that we were on the list and would call 30 minutes before the tech arrived. The tech called about 30 minutes before he arrived at 5:30 P.M. The tech went right to work and had the drain cleared in a timely manner. He found the blockage and also another trouble spot further out from the initial stoppage. He was friendly but very professional. before he left he demonstrated that the drain was running by continuously running water at full blast in the previously blocked sink drain.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

Jaime S.
07/2013
5.0
plumbing, gas leak repair
  + 0 more
Killeen was on time and Tom and Pat were very friendly and professional. They removed a gas line from an old gas fireplace that had been installed by the home's previous owners, leveled a laundry room sink and replaced leaky supply lines. They also replaced a supply line to the toilet, and connected the washer. We didn't have all the parts to connect the dryer, and they were out of parts, but they explained how to connect the dryer with the right part and didn't try to charge us for extra work or come back to do something that we were able to complete ourselves. The work was done within an hour. Would recommend to anyone, and will use again.
Description of Work: Removed a gas line, fixed a leaky laundry room supply lines, hooked up washer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$155

Thomas B.
07/2013
5.0
drain pipe
  + -1 more
They did a good job. The workers were friendly and conscientious. We were very pleased with their work!
Description of Work: They installed a down spout drain that went out into the street (from the house) and also tightened down some of our other down spouts.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Harry L.
07/2013
5.0
plumbing
  + -1 more
Our house is 20+ years old and still had the original builders grade toilets in it. One wouldn't flush and the other was dripping from the tank. We chose Killeen because they had awesome reviews on Angie's List and they also gave us the best quote. They arrived on-time and explained how and what they were going to do and then immediately went to work. They replaced all 3 toilets, seats, seals, valves, and supply lines in our house. They were very neat and organized and had all 3 toilets replaced in about 2 hours. They took all the packaging and boxes that came with the new toilets and even took the old toilets with them. They even re caulked along our shower and bathtub floor for us in both bathrooms. They did a great job and would not hesitate to hire them again the next time I need a plumber.
Description of Work: Purchased three new toilets with installation for our house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,250

Bret H.
07/2013
5.0
wells
  + -1 more
Everything went smoothly. I also had him come back and replace a very old back up pump.
Description of Work: They replaced a defective sump pump with a more reliable model.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$227

Frank J K.
07/2013
5.0
plumbing
  + -1 more
These guys are better than pro - its like they were family. Did more work than what was asked for because they were already here and the cost was right. This company is very, very good - I have had them out several times and I'm ALWAYS surprised at their quality of work and the price TOP NOTCH Frank J. Kerosky, very satisfied customer
Description of Work: What didn't they do - they came out to fix a toilet leak and ended up fixing our kitchen sink drain as well. Very good work and the prices of the stuff they used was very, very reasonable

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Nancy R.
06/2013
1.0
plumbing, water heater repair
  + 0 more
I set up the initial appointment with Killeen Plumbing - Friday between 4-6 - they were a no show/no call. They called approx. 20 mins. later and said they missed the appt. because they were busy. I set up another appt. for them to come out, which I had to take off work for. Outcomes: Killeen Plumbing incorrectly diagnosed the problem & wanted to install a part in my upstairs shower, even though I had no hot water throughout the house. I declined the work they recommended. Killeen Plumbing made no attempt to fix the hot water heater that they installed. The heating element in the hot water tank was eventually replaced, under warranty by another plumber & is working perfectly now. Killeen Plumbing's customer service is horrible and the gatekeepers would not let me speak to owner when I asked to. I will not use Killeen Plumbing again.
Description of Work: Problem: hot water tank not putting out enough hot water. Tank was installed 3 yrs. ago by Killeen Plumbing, still under warranty.

Rating CategoryRating out of 5
quality
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Response from Killeen Plumbing
Our records indicate that we were running a bit late due to an emergeny earlier in the day, when we called the customer to let her know that we were still coming but were going to be a bit late she said that she had dinner plans and did not want to wait for us. We rescheduled her for first thing the following morning, between 8 and 10, which she requested so she would still make it into work. Upon arrival our plumber began to diagnose the problem and found that there was still hot water to every fixture in the home, other than the upstairs shower. Based on this fact he determined that the hotwater tank was not the root of the problem, and did not need to be repaired. He believed that the problem was with the shower fixture and suggested a minor repair, which he discussed with the owner of Killeen Plumbing to confirm the diagnosis. The customer did not agree with our diagnosis, and became rude and argumenative. She then demanded to deal with the owner immediately. We were simply unable to accommodate her request due to the fact that he was with another customer. We suggested having the owner come out and take a look at a later date/time, to which Mrs Rapp declined. Unfortunately, you just can’t make everyone happy.

jerry F.
06/2013
5.0
plumbing
  + -1 more
They came over at 2pm yesterday, I got service in less than 24 hours after I made the phone call. The chage was absurdley resonable for what they did. It was two guys who came out. He also loves nearby which is nice.
Description of Work: They came out to fix the toilet and and outdoor shower.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$103

STEPHEN F.
06/2013
5.0
excavators, plumbing
  + 0 more
Received a call 30 minutes prior to arrival well within the window they gave on the phone. Two plumbers worked our water leak issue to find the source, which was not a pipe at all. They worked quickly and professionally and covered their shoes when they were in the house so our carpets and floors stayed clean. They also took care of what we thought were a couple of small jobs (slow toilet and slow fridge water line). The water line turned out to be a bigger job as the original installer hooked it up to the hot water instead of cold. Overall another very good experience. We've used them before and will definitely use them again.
Description of Work: worked to find the source of a leak in the bathroom (turned out to be a/c in attic) replaced toilet flow value replaced refrigerator water line

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Kathleen K.
06/2013
5.0
plumbing, wells, sewer cleaning
  + 1 more
Quick service and response. The first visit they had to make a temporary repair and it was done extremely well. On their return, they did a thorough and professional job to repair the sump pump.
Description of Work: They repaired our sump pump and also, as it turned out, needed to clean out our storm sewer lines.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

hilda B.
06/2013
5.0
plumbing, drain pipe
  + 0 more
It went very well. I believe the persons name was Randy and he was very professional and knowledgeable. I will definitely use Killeen Plumbing in the future.
Description of Work: Fixed 3 faucet leaks and replaced faucet in basement. He had to do new copper pipe.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Contact information

PO Box 40415, Bay Village, OH 44140

http://www.kpcohio.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 7:00 PM
Tuesday:
8:00 AM - 7:00 PM
Wednesday:
8:00 AM - 7:00 PM
Thursday:
8:00 AM - 7:00 PM
Friday:
8:00 AM - 7:00 PM
Saturday:
8:00 AM - 2:00 PM

Licensing

Bonded

Insured

Licensed*

Trade License Number
18122
Trade License Locale
Ohio
Trade License Authority
Ohio: General
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Drain Cleaning,
Water Heaters,
Sewer Cleaning,
Wells and Pumps,
Basement Waterproofing,
Natural Gas Lines,
Drain Pipe Installation,
Excavating,
Bathtub Restoration,
Kitchen and Bath Remodeling,
Septic Systems

FAQ

Killeen Plumbing is currently rated 4.9 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 7:00 PM

Tuesday: 8:00 AM - 7:00 PM

Wednesday: 8:00 AM - 7:00 PM

Thursday: 8:00 AM - 7:00 PM

Friday: 8:00 AM - 7:00 PM

Saturday: 8:00 AM - 2:00 PM

Killeen Plumbing accepts the following forms of payment: Check
Yes, Killeen Plumbing offers free project estimates.
No, Killeen Plumbing does not offer eco-friendly accreditations.
Yes, Killeen Plumbing offers a 10% senior discount.
Yes, Killeen Plumbing offers emergency services.
Yes, Killeen Plumbing offers warranties.
Killeen Plumbing offers the following services: Residential & commercial plumbing - repairs, new installations, video inspections, water heaters, drain cleaning, pipe repairs, basement water problem diagnosis, gas line repairs, sewer repair, garbage disposals, back-flow prevention, bathtubs & showers, faucets & sinks. Excavation, tree root removal, waterproofing, and sewer cleaning, well abandonment, and septic abandonment.
We do not get in to boiler work.

Contact information

PO Box 40415, Bay Village, OH 44140

http://www.kpcohio.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 7:00 PM
Tuesday:
8:00 AM - 7:00 PM
Wednesday:
8:00 AM - 7:00 PM
Thursday:
8:00 AM - 7:00 PM
Friday:
8:00 AM - 7:00 PM
Saturday:
8:00 AM - 2:00 PM