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Killeen Plumbing

Plumbing, Drain Cleaning, Water Heaters,

About us

Locally owned and operated company, providing all types of plumbing services for residential and commercial customers. Serving the western and southern parts of Cleveland and the surrounding suburbs. Additional DBAs - Killeen Plumbers, Killeen Plumbing Company.

Business highlights

26 years of trusted experience
LGBTQ+ Friendly
Se Habla Español
Family Owned & Operated
Emergency Services Offered
Eco Friendly

Services we offer

Residential & commercial plumbing - repairs, new installations, video inspections, water heaters, drain cleaning, pipe repairs, basement water problem diagnosis, gas line repairs, sewer repair, garbage disposals, back-flow prevention, bathtubs & showers, faucets & sinks. Excavation, tree root removal, waterproofing, and sewer cleaning, well abandonment, and septic abandonment.

Services we don't offer

We do not get in to boiler work.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

Check

Photos of past projects

Reviews

4.9774 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
95%
4
2%
3
1%
2
1%
1
2%


Rating CategoryRating out of 5
quality
4.9
value
4.8
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 26-50 of 774 reviews

DAN P.
09/2020
5.0
plumbing, basement waterproofing
  + 0 more
The plumber, Tony removed the plug popup adjusted the height on the popup rod. He tested it and it works fine.
Description of Work: The shaft that connected to the sink plug popup was rusted through so the plug was in a closed position and could not be opened.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$88

Peyton M.
09/2020
5.0
gas leak repair
  + -1 more
Tony worked really hard to get every leak in our basement fixed. He was great and super cautious to get everything fixed before leaving!
Description of Work: Gas leak pipe repair

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Monica S.
08/2020
5.0
water heater repair, basement waterproofing
  + 0 more
Wow. I'm blown away by the prompt and professional service I received from Killeen Plumbing. Within an hour of calling about my broken water heater, the plumbers were at my home. Quick response, informative, professional, and neat. I couldn't ask for more. I will definitely call with my future plumbing needs.
Description of Work: Replace a water heather

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$950

Mary Y.
08/2020
5.0
plumbing, basement waterproofing
  + 0 more
My sister were pleased with the work done to both of our bathrooms.
Description of Work: Repair work for 2 bathrooms--one was to secure toilet and replace faucets for sink and the 2nd job was replacing shower head unit

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Marylou H.
07/2020
5.0
plumbing
  + -1 more
John and Ryan came out to check out a few faucets that were leaking. After some analysis, it was diagnosed that the new faucet we had installed was the cause of the leak in the kitchen and needed to be replaced. John fixed the other two sink leaks and even replaced a toilet valve that ran to long. Very professional and patient determine the source of the leaks. Would certainly use them again.
Description of Work: Leaking faucet in Kitchen, bathroom and addition.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

RICHARD S.
06/2020
5.0
plumbing, drain cleaning
  + 0 more
replace vanity drain that was blocked and check toilet
Description of Work: Work went fine. Work was done two hours in two trips. Drain blocked and they needed to come back with pipe to finish job. Work was done in professional manner. This is only plumber I will use.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$289

Paul H.
05/2020
5.0
plumbing
  + -1 more
They have been excellent, are on time, and their prices are reasonable. We would recommend them definitely.
Description of Work: They check our sump pump and we have used them for years.
Rating CategoryRating out of 5
Yes, I recommend this pro

YVONNE N.
03/2020
5.0
plumbing, sewer cleaning, drain cleaning
  + 1 more
I called yesterday afternoon & Pete came out at 9AM this morning. In 1.5 hours he was done clearing the clog & we learned the line to the street is clear & there are no tree roots or broken clay tiles. Both he & the receptionist were efficient & pleasant. He called just before he came out, as we had been told. Great value for the price. Highly recommend!
Description of Work: Needed basement drain unclogged (affecting kitchen sink) & also had sewer snaking/video inspection done to make sure everything was clear to the street.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$202

Billie T.
03/2020
5.0
plumbing, drain pipe
  + 0 more
Killeen used a camera to inspect our sewage pipe. When Corey was finished he showed us the video he made of the inspection. The other plumbing company did not show us a video. He said our sewage pipe did not drop down! He said it did not need replaced. They did see that had a grease build up in the kitchen sink pipe. They cleaned it out. I cannot stress enough how great of a job Corey and Joe from Killeen Plumbing did for us. They were honest, , efficient , experienced and friendly. I highly recommend them. Call them. You can’t go wrong.
Description of Work: A well known plumbing company told us that 15 feet of the clay pipe in our sewage system had dropped down lower due to settling or roots. They told us the pipe was under our cement garage floor. They said that some of the floor would have to be dug up. They gave us an estimate of $26,000 ! Needless to say we were overwhelmed by the $26,000 quote. We decided to call Killeen Plumbing after reading all the reviews on Angie’s List.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$202

Response from Killeen Plumbing
Wow, what great feedback, we always try to explain and show our customers the issue they are having so they understand and are confident in the diagnosis. Our plumbers are not on commission so there is no need to sell you something unneeded. Thrilled we could save you so much money.

JEAN M.
02/2020
5.0
plumbing, drain cleaning
  + 0 more
All drains were snaked and opened out to the street. I called early in the morning and a crew arrived a couple hours later. Nick and Tom checked out the issues when they arrived, quoted their price and got to work. They cleaned out multiple sewer lines and recommended some plumbing changes to prevent future problems with our kitchen sink drain. Although this is an unavoidably smelly job while it is happening, they kept the mess to a minimum and really cleaned up everything thoroughly. By the time they left, everything was back to normal. We would definitely use them again.
Description of Work: Basement drains not draining and backing up

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

Response from Killeen Plumbing
Your right [Member Name Removed], it is a messy job and and not a fun problem to have at your home. I am glad we were able to solve the problem and keep everything tidy as well. Thank you for taking the time to share your kind thoughts!

MARILYN W.
02/2020
5.0
drain cleaning
  + -1 more
They are excellent.. I really like them.
Description of Work: repair sink drain
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Killeen Plumbing
Thank you for the review, so happy we could help!

Brian K.
01/2020
5.0
plumbing, water heater repair
  + 0 more
They did great work in a timely manner and very professional what was quoted was what was paid. He came out on a Saturday and was in and out in a couple hours taking the old tank with him
Description of Work: Hot water heater died
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Killeen Plumbing
Thank you so much for taking the time to review us, we're happy we were able to help!!

Anne J.
11/2019
5.0
plumbing, water heater repair
  + 0 more
They responded immediately and first stopped further leaking into the hallway carpeting. Then the hot water tank replacement went smoothly. I am so grateful to Killeen Plumbng. They were professional every step of the process.
Description of Work: Leaking hot water tank replaced

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$900

S F.
10/2019
5.0
plumbing
  + -1 more
Once again, Killeen's did an outstanding job of installing a gas line for our backyard fire pit. Patrick & Jonathan worked very hard/were extremely conscientious and professional in answering all our concerns. Also, Jody & Stephanie in the office were very helpful and friendly and we appreciated their efforts as well. We've utilized Killeen's in the past (inside our home for plumbing jobs) and will definitely use them again in the future--we highly recommend this company.
Description of Work: Exterior gas line for a backyard fire pit

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$825

Robert B.
08/2019
5.0
plumbing
  + -1 more
Called to schedule service appt. after it was discovered children had placed plastic objects down the toilet in a church facility. They were able to schedule service for the next AM. They removed the toilet, extracted objects, and reinstalled the toilet. Work was completed in about 1 & 1/4 hours.
Description of Work: repair of toilet obstruction

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

Elaine B.
07/2019
5.0
plumbing, home remodeling
  + 0 more
Perfect, Killeen removed the old toilet the day before the new flooring was installed. Killeen returned the day after the floor was installed to install the new toilet. Absolutely no problems. I have a second bathroom to update and I will be working with Killeen again.
Description of Work: Replace toilet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Todd W.
07/2019
5.0
septic tank
  + -1 more
They are really good, my friends used them too and they did a great job.
Description of Work: They did a septic pipe replacement.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro

Donald K.
06/2019
5.0
plumbing, water heater repair
  + 0 more
Quick to respond and provided a reasonable quote for the work to be performed. Replaced my water heater a couple of days later. Once on site, they were prompt, professional, and quick to complete the work. If and when I need additional services will check with Killeen Plumbing first.
Description of Work: Good and fast service

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$900

Greg S.
05/2019
5.0
drain cleaning
  + -1 more
Killeen Plumbing showed up quickly, performed the work quickly and professionally and charged a fair price. I would call them again if I need plumbing work done.
Description of Work: Clear a clogged kitchen sink drain

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

Nancy U.
05/2019
5.0
plumbing
  + -1 more
Their office is responsive and courteous and timely. Their plumbers are experts in diagnosing the problem and fixing it professionally. They protect floors and leave everything clean after the work is done. They talk to you intelligently about problems and offer suggestions for improvements and reliability. This whole organization is a well intended, highly skilled and service oriented bunch of professionals. Have used them many times and their service is consistently excellent.
Description of Work: Repaired water leak behind wall, reconnected hot and cold lines, re-installed toilet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$606

Jackie C.
04/2019
5.0
plumbing
  + -1 more
Very well. Lance came in and assessed and told me how much. He completed within an hour and the faucet looks great.
Description of Work: kitchen faucet was leaking an needed replaced.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$139

Cynthia G.
02/2019
5.0
plumbing
  + -1 more
My outside faucet completely burst during the cold spell. I was worried about how much it would cost and the extent of the work that would need to be done. Randy and Joe came out, assessed the situation and had it fixed in 30 minutes for $170. I was shocked, pleased and they couldn't have been nicer. I'd recommend them to anyone. I couldn't have asked for a better outcome. Thanks guys!
Description of Work: My outside faucet sprung a leak.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$170

Eric S.
01/2019
5.0
plumbing
  + -1 more
Killeen Plumbing were great. I had a stopped drain in my upstairs bathroom. They first tried power-snaking (for an hour at no charge) with no luck. Diagnosed a probable corroded pipe not letting the snake work properly. Came back the following week, quickly opened a small hole in closet wall, confirmed the pipe corrosion, and replaced the old corroded pipes. In, out and fixed in an hour, less than the estimate. Quick, clean and professional. I can't recommend highly enough!
Description of Work: Corroded drain from Bathroom Vanity

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Dennis M.
11/2018
2.0
plumbing
  + -1 more
They did not repair the problem. They came to assess a situation and make repairs. They insisted that I agree to an hourly rate before they know what is wrong and without a guarantee that it will be fixed. They spent 1.5 hours on the main line drain outside even after I insisted that they start in the basement where the blockage was. The clogged drain took 30 minutes to detect and unclog. They refused to repair the problem that caused the stopped drain. I asked for an estimate. The worker looked at it for 10 seconds and said a couple of thousand dollars or $147/hour for 2 days to run a new sink drain 6 ft pipe to the main pipe. I have used them 6 times but never again. Approximately $2,800 in 5 years. For that I have a hot water tank and a main line that will likely be clogged again in 6 months. I've asked for estimates numerous times and they say the owner gives the estimates but it never comes or they give a giant ball park number: To replace the main sewer line = $1,000 - $10,000. They also say that my line is sound and in good shape and to just use root killer. Reroute sink drain = $2,000 They are inflexible and unable to assess a jobs scope. They charge by the hour regardless of results. They overcharge for time. They advertised $108 and charged $300 for a 2 inch pipe laundry tub clog.
Description of Work: Drain cleaning.

Rating CategoryRating out of 5
quality
2.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
3.0

$300

Response from Killeen Plumbing
We do not agree with anything this customer says. He accused us of not performing our job and was refusing to pay anything to begin with and he was proven to be incorrect. We also refunded him what he asked for and will no longer do work for him.

Laurie R.
09/2018
5.0
plumbing
  + -1 more
All went well. Crew tried minimally invasive procedures first before cutting into a wall/ceiling to determine where the leak was coming from. Did not have a part on the truck that day but found one for us and brought it the next day.
Description of Work: Bathroom leak

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Contact information

PO Box 40415, Bay Village, OH 44140

http://www.kpcohio.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 7:00 PM
Tuesday:
8:00 AM - 7:00 PM
Wednesday:
8:00 AM - 7:00 PM
Thursday:
8:00 AM - 7:00 PM
Friday:
8:00 AM - 7:00 PM
Saturday:
8:00 AM - 2:00 PM

Licensing

Bonded

Insured

Licensed*

Trade License Number
18122
Trade License Locale
Ohio
Trade License Authority
Ohio: General
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Drain Cleaning,
Water Heaters,
Sewer Cleaning,
Wells and Pumps,
Basement Waterproofing,
Natural Gas Lines,
Drain Pipe Installation,
Excavating,
Bathtub Restoration,
Kitchen and Bath Remodeling,
Septic Systems

FAQ

Killeen Plumbing is currently rated 4.9 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 7:00 PM

Tuesday: 8:00 AM - 7:00 PM

Wednesday: 8:00 AM - 7:00 PM

Thursday: 8:00 AM - 7:00 PM

Friday: 8:00 AM - 7:00 PM

Saturday: 8:00 AM - 2:00 PM

Killeen Plumbing accepts the following forms of payment: Check
Yes, Killeen Plumbing offers free project estimates.
No, Killeen Plumbing does not offer eco-friendly accreditations.
Yes, Killeen Plumbing offers a 10% senior discount.
Yes, Killeen Plumbing offers emergency services.
Yes, Killeen Plumbing offers warranties.
Killeen Plumbing offers the following services: Residential & commercial plumbing - repairs, new installations, video inspections, water heaters, drain cleaning, pipe repairs, basement water problem diagnosis, gas line repairs, sewer repair, garbage disposals, back-flow prevention, bathtubs & showers, faucets & sinks. Excavation, tree root removal, waterproofing, and sewer cleaning, well abandonment, and septic abandonment.
We do not get in to boiler work.

Contact information

PO Box 40415, Bay Village, OH 44140

http://www.kpcohio.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 7:00 PM
Tuesday:
8:00 AM - 7:00 PM
Wednesday:
8:00 AM - 7:00 PM
Thursday:
8:00 AM - 7:00 PM
Friday:
8:00 AM - 7:00 PM
Saturday:
8:00 AM - 2:00 PM