Our clients are our lifeline at Queen City Transformations they will be treated as such. Our goal is for our customers to walk away with a smile on their face and a five star rating to share with friends and family. Not only will our products radiate beauty that reflects how truly gorgeous Mother Nature can be; but, will also give your home and exquisite touch that will dramatically increase the value of your home (reportedly around 4-5%).
Business highlights
11 years of trusted experience
Family Owned & Operated
Emergency Services Offered
Services we offer
We are a multi-faceted company with expert skills ranging from the measure/ temp process to fabrication and installation of some of the finest stone available in the world. We do repairs, fix chips, fallen sinks, make over seams. Also post-installation, our products will be sealed with an impregnator that will keep your product safe for years of beauty and your satisfaction.
This is the most unprofessional contractor I’ve ever worked with and would not recommend to anyone. Requesting 75% upfront is always a red flag however he was referred to me by someone who had done work at my house before so I felt comfortable. He basically took my money and then left me hanging for months with no work done. I would rearrange my schedule only to have them not show up or move my install out again and again. Tried to get me to pay the remaining balance even though there was no plumbing, no trimwork, the drywall was not completed or painted. In the end the job was not done 100% and definitely not done 100% to my satisfaction. To make matters worse they left my house a mess. Drywall mud, adhesive and grout all over my cabinets and my floor. NOT a good outfit.
Description of Work: New countertops, sink and backsplash
Rating Category
Rating out of 5
quality
2.0
value
3.0
professionalism
1.0
responsiveness
2.0
punctuality
1.0
Response from Queen City Transformations
Although we were behind schedule . We showed up once carpenter was done completely your countertop and installnin one day it fantastic and had the plumber back within 2 days and had your sink hooked up trim put in place and paint touched. We dobapologise for the delay as everyone these days can get behind schedule. We are sorry tou feel this way but hope you enjoy your new countertops for years to come !
Faith M.
03/2022
1.0
countertops, marble & granite, home remodeling
+ 1 more
Lots of dishonest communication on their end once they had our money. Left job 1/2 done and refused to communicate. Excuse after excuse was given why our job was not getting done in a timely manner or why they had t acquired the slabs we had paid for.
Description of Work: Kitchen Countertop
Rating Category
Rating out of 5
Clare B.
02/2021
1.0
countertops
+ -1 more
Beware! Please do not believe these 5-star reviews from Clint's friends/family and be duped as we were after calling his "references." One of the most untrustworthy contractors we have worked with. Our renovation included flooring, bathroom tiling, and kitchen renovation with countertops. It was a 8-12 week project that is languishing for over 12 MONTHS and is still not complete. This required us to relocate for 7 months. Clint is a dirty contractor who subcontracts out 95% of the work and robs Peter to pay Paul. A short list of issues we experienced is below. This is NOT exhaustive of the issues, but we want to be very clear with discerning customers how poorly this has been handled. -flooring refinished 3 total times due to faulty staining and finishing (taking 15 years out of our hard woods), -tiling installed wrong twice, -removed an air return duct without replacing any returns to an entire floor of the house (despite discussing otherwise), -left multiple projects incomplete or damaged including ductwork and plumbing (requiring reopening and closing drywall twice), -four reorders of kitchen cabinets via a subcontractor who went MIA for 4 months, -permanent damage to kitchen shelving, -brand new appliances damaged, -brand new bidet & garbage disposal thrown away, -personal items used (or missing) in construction totaling hundreds of dollars, -knocked down and rebuilt wall due to mis-measurement, -front door ruined, -back deck Trex scratched permanently. We have hired additional contractors to complete a shoddy, unfinished job. We are not alone in this experience with Clint and Tara and Queen City Transformation and encourage discerning customers to look elsewhere.
Description of Work: Kitchen Remodel, Flooring, Tiling, Bathroom
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$35,000
Donna T.
11/2020
5.0
countertops
+ -1 more
It went well.
Description of Work: They did granite countertop on our basement apartment.
Rating Category
Rating out of 5
Yes, I recommend this pro
$3,000
Linda F.
10/2020
5.0
home remodeling
+ -1 more
It was awesome, they were on time, the price was reasonable, they did an awesome job and cleaned up after their work. They were awesome to work with.
Description of Work: They did a kitchen remodeling.
Rating Category
Rating out of 5
Yes, I recommend this pro
Heather D.
10/2020
5.0
countertops, marble & granite, home remodeling
+ 1 more
The entire process was very smooth. From start to finish Queen City Transformations was extremely helpful and professional. I would recommend them to anyone and cannot wait to use them again.
Description of Work: Brown Fantasy Countertops
Rating Category
Rating out of 5
Yes, I recommend this pro
Lori S.
09/2020
5.0
countertops, masonry, marble & granite, home remodeling
+ 2 more
Wonderful company.. they did a beautiful job and were excellent to work with.
Description of Work: Fantasy Brown Countertops
Rating Category
Rating out of 5
Yes, I recommend this pro
Cori B.
09/2020
5.0
countertops, marble & granite, home remodeling
+ 1 more
The finished product turned out great! Customer service from start to finish was professional and extremely helpful, especially while choosing the stone. Attention to detail was greatly appreciated, it truly exemplified the company’s skill and craftsmanship. Can’t say enough great things about this company or their work! Guaranteed to be a returning customer.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Countertops and Backsplashes,
Kitchen and Bath Remodeling,
Marble and Granite,
Masonry
FAQ
Queen City Transformations is currently rated 3.5 overall out of 5.
Sunday: Closed
Monday: 9:00 AM - 5:00 PM
Tuesday: 9:00 AM - 5:00 PM
Wednesday: 9:00 AM - 5:00 PM
Thursday: 9:00 AM - 5:00 PM
Friday: 9:00 AM - 5:00 PM
Saturday: 9:00 AM - 2:00 PM
Queen City Transformations accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Queen City Transformations offers free project estimates.
No, Queen City Transformations does not offer eco-friendly accreditations.
Yes, Queen City Transformations offers a 0% senior discount.
Yes, Queen City Transformations offers emergency services.
Yes, Queen City Transformations offers warranties.
Queen City Transformations offers the following services: We are a multi-faceted company with expert skills ranging from the measure/ temp process to fabrication and installation of some of the finest stone available in the world. We do repairs, fix chips, fallen sinks, make over seams. Also post-installation, our products will be sealed with an impregnator that will keep your product safe for years of beauty and your satisfaction.