My dryer would not turn on. The repairman determined that the heat sensor needed to be replaced and he replaced it. The dryer did turn on after that, but I didn't realize until days later that it wouldn't fluff with no heat. I called them back and they scheduled a repairman to come back out. The gentleman I spoke to on the phone to discuss the problem of the fluff cycle not working was not friendly. I called the date of the appointment to verify that the repairman was scheduled and the same gentleman on the phone was again less than friendly. The same repairman came and said that the timer was bad and he would have to order the part for which I would have to pay 1/2 at that time before they would order it. After several weeks of calling to find out if they part was in, they decided to return my deposit. I later had someone else look at the dryer. They found that one of the heat coils had fused onto a piece of metal. When they were pulled apart, the drying started working.
Description of Work: Replaced the heat sensor on my clothes dryer.
Rating Category
Rating out of 5
quality
1.0
value
2.0
professionalism
1.0
responsiveness
3.0
punctuality
5.0
$200
KATHLEEN P.
10/2005
1.0
appliance repair
+ -1 more
TERRIBLE, AND I DIDN'T EVEN HAVE HIM OUT TO WORK, ONLY SPOKE FOR A MINUTE. NO GOOD EXPLANATION FOR HIM NOT WANTING TO COME.
Description of Work: I CALLED FOR HELP WITH MY MAYTAG WASHER, AND HE TOLD ME I NEEDED TO CALL MAYTAG ON THAT. I HAD ALSO TOLD HIM MY REFRIGERATOR IS LEAKING INTERMITTENTLY, AND HE DID NOT EVEN ADDRESS THAT. TOTALLY UNINTERESTED IN DOING THE WORK OR ADVISING ME AT ALL. MADE ME FEEL VERY EMBARRASSED THAT I HAD EVEN CALLED.
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Service Categories
Appliance Repair
FAQ
EASTGATE APPLIANCE SERVICE is currently rated 3.3 overall out of 5.
No, EASTGATE APPLIANCE SERVICE does not offer free project estimates.
No, EASTGATE APPLIANCE SERVICE does not offer eco-friendly accreditations.
No, EASTGATE APPLIANCE SERVICE does not offer a senior discount.
No, EASTGATE APPLIANCE SERVICE does not offer emergency services.
No, EASTGATE APPLIANCE SERVICE does not offer warranties.
EASTGATE APPLIANCE SERVICE offers the following services: SERVICE ALL MAKES AND MODELS OF MAJOR HOUSEHOLD APPLIANCES