Blind And Sons LLC

RESPONSE WAS PROMPT AND THE PLUMBER DID AN EXCELLENT JOB. ANDREW NAPOLI DID THE WORK AND HE WAS VERY COURTEOUS AND NEAT. HE COMPLETELY COVERED THE STEPS AND FLOORS WITH A RUNNER AND LEFT OUR HOME ALMOST AS CLEAN AS HE FOUND IT. HIS WORK WAS VERY PROFESSIONAL.

I WAS NOT REAL PLEASED WITH THE INSTALLATION, IT DOESN'T LOOK FINISHED.

JEFF, THE SERVICEMAN, WAS PUNCTUAL AND FRIENDLY. APPEARED TO BE KNOWLEDGEABLE. OTHER THAN AIR CONDITIONER SERVICE IN JUNE 2003, THIS IS THE FIRST TIME WE USED THIS COMPANY TO SERVICE FURNACE. WE ARE PLEASED EVEN THOUGH THE PRICE SEEMS A LITTLE HIGH.

THEY ASSUMED THE WARRANTY ON THE FURNACE WAS ONLY A 10 YEAR INSTEAD OF THE CORRECT 20 YEAR WARRANTY AND NEVER BOTHERED TO CHECK THIS OUT. ESTIMATED $1000.00 TO REPAIR THE HEAT EXCHANGER (WAS THE HIGHEST ESTIMATE). BEHAVED AS THOUGH THE UNIT WE HAVE WAS A PIECE OF JUNK. WE HAVE A 90+ EFFICIENT FURNACE WITH 11 YEARS LEFT ON ITS WARRANTY. THEN, HAD A SALESMAN COME OUT TO TALK TO US ABOUT REPLACING OUR FURNACE. I AM STILL CHASING THEM DOWN TO GET A $90 REFUND ON A SERVICE CONTRACT WE DO NOT WANT. I WOULD NOT CALL THESE PEOPLE BACK. I WAS DISSATISFIED WITH THE EFFORT TO SELL A NEW UNIT VERSUS REPAIRING THE OLD. THEY WERE THE HIGHEST WITH RESPECT TO REPAIR PRICE AND NEW UNIT PRICES.

THEY FOUND A PROBLEM WITH THE FLUE (OR LACK OF ONE) THAT HAD GONE UNDETECTED BY AT LEAST 2 OTHER SERVICE COMPANIES.

THEY WERE ABLE TO SCHEDULE INSTALLATION FOR THE VERY NEXT DAY! I WENT WITH THE MORE EXPENSIVE COMPANY EXPECTING TO GET THE BETTER QUALITY UNIT. HOWEVER, THE CIRCUIT BOARD WAS SHORTED OUT FROM THE FACTORY AND HAD TO BE REPLACED. THEY DID REPLACE IT THE NEXT DAY AT NO ADDITIONAL CHARGE.

I AM NOT SURE I ACTUALLY NEEDED THE REPAIRS.

SINCE THEY HAVE SUCH GOOD RATINGS WITH BBB & ANGIE'S LIST, WE MADE HALF-A-DOZEN CALLS TRYING TO GET AN ESTIMATE FOR A/C WITH NO-ONE EVER CALLING US BACK.

THEY SAID THEY WOULD BE THERE SOME TIME DURING THE DAY BUT DIDN'T KNOW EXACTLY WHEN. THEY NEVER SHOWED AND NEVER CALLED TO RESCHEDULE.

THIS IS A VERY OLD HOUSE. THE AIR CONDITIONING JOB WAS COMPLICATED BY THE COMPLETE ABSENCE OF DUCT WORK. THEY DID A VERY PROFESSIONAL JOB.

THEY WERE VERY STRAIGHT FORWARD AND HONEST. THEY GAVE EXCELLENT SERVICE, I COULDNT BELIEVE HOW WONDERFUL THEY WERE! HE GAVE ME GREAT SUGGESTIONS TO SAVE ME MONEY AND WAS VERY ACCOMMODATING. THEY WERE REALLY FRIENDLY AND GAVE THOROUGH EXPLANATIONS AND ANSWERED ALL OF MY QUESTIONS. I REALLY LIKED THAT THEY WERENT HIGH PRESSURE ABOUT ANYTHING. I EVEN BOUGHT A SERVICE CONTRACT FROM THEM BECAUSE I LIKED THEM SO MUCH. I WILL DEFINITELY CONTINUE TO USE THEM.

WE THOUGHT PRICE WAS A BIT HIGH. IT WOULD HAVE BEEN $219 WITHOUT ANGIE''S LIST COUPON. TOLD THEM OVER PHONE WHAT NEEDED TO BE DONE, SO THEY SENT ONE MAN WHO LOOKED AT IT AND CHARGED $60 SERVICE CHARGE; THIS MAN CALLED FOR ANOTHER - A PLUMBER - TO DO THE WORK. SINCE I HAD THE BOILER OFF, MAN DISCONNECTED RADIATORS - TOOK ABOUT 10 MINUTES - THEN WAITED UNTIL BOILER HEATED UP TO MAKE SURE RADIATORS WERE CAPPED SECURELY. CHARGE FOR THIS WAS $100-$30 COUPON, OR $70. WHEN WE CALLED FOR RECONNECT, WAS $59. SERVICE WAS PROMPT AND AT MY CONVENIENCE. SECOND CALL WAS SAME-DAY SERVICE. PLUMBER WAS SAME ONE BOTH TIMES - RICK. FRIENDLY AND PROFESSIONAL SERVICE. ALTHOUGH WE THOUGHT PRICE WAS RATHER STEEP FOR TIME INVOLVED, WE''RE CONSIDERING BUYING A BOILER SERVICE CONTRACT FROM THEM.

EXCELLENT JOB, PUNCTUAL, KNOWLEDGEABLE TECHNICIAN, ANSWERED ALL MY QUESTIONS.

I HAVE A SERVICE CONTRACT. THAT COST OF $160 COVERS THE FURNACE A/C AND HUMIDIFIER FOR ONE YEAR.

I REALLY LIKE ANGIE`S LIST. NOTE THAT BLIND & SON IS NOW PART OF TRI-COUNTY HEATING AND AIR CONDITIONING. I GOT MY ORIGINAL REFERENCE TO BLIND & SON FROM ANGIE`S LIST, BUT YOU MAY WANT TO CHECK ON HOW COMBINED COMPANY IS LISTED.

EXCELLENT JOB; EVEN SIGNED UP FOR A YEAR LONG CONTRACT.

ALL WORK WAS DONE QUICKLY WHEN PROMISED. THE TECHNICIANS WERE COURTEOUS AND CLEANED UP AFTER THEMSELVES. EVERYTHING IS RUNNING SMOOTHLY; A JOB WELL DONE.

I PURCHASED BLUE DOT MAINTENANCE AGREEMENT WHICH I PROBABLY SUGGESTED BEFORE HE DID FOR $160.00. IT WAS SOMETHING I HAD IN MY PLANS BEFORE I HAD THE SYSTEM FAILURE.

THEY ARE VERY GOOD TO WORK WITH. VERY RELIABLE.

FOUND ADDITIONAL PROBLEMS AND FIXED THEM WITH NO CHARGE. THEY HAVE A CONTRACT FOR FOLLOW UP WORK FOR 1 YEAR AND THEY HAVE TAKEN CARE OF THAT TOO. GREAT WORK.

FOUND ADDITIONAL PROBLEMS AND FIXED THEM WITH NO CHARGE. THEY HAVE A CONTRACT FOR FOLLOW UP WORK FOR 1 YEAR AND THEY HAVE TAKEN CARE OF THAT TOO. GREAT WORK.

THEY ARE REAL NICE PEOPLE (THEY ARE ALWAYS ON TIME AND VERY NICE). THEY ARE ALWAYS PUNCTUAL.

THEY DID NOT LISTEN TO OUR NEEDS. IT WAS DIFFICULT BECAUSE IT WAS DURING A HOLIDAY AND WE STILL HAD PROBLEMS A FEW DAYS AFTER IT WAS INSTALLED.

THEY HAVE ALWAYS BEEN REALLY GOOD (JUST THAT THEY ARE ALWAYS ON TIME AND ARE VERY RELIABLE AND THEY ONLY PERFORM WORK WHEN NECESSARY).

HE CALLED JUST TO TELL ME THAT HE WAS ON HIS WAY.