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Blind And Sons LLC

Heating and Air Conditioning, Plumbing, Electrical,

About us

Blind & Sons has been serving the Northern Ohio area since 1937 and we take your business seriously. Family owned for Three Generations. Over the years we’ve gained a reputation for superior skills and service in heating repair, air conditioning, plumbing services, indoor air quality and electrical work. We offer homeowners peace of mind, making sure all of your home systems operate safely, and we help you save money in lower fuel bills by keeping your equipment running efficiently and as effectively as possible.

Business highlights

87 years of trusted experience
Emergency Services Offered

Services we offer

Heating & Air Conditioning, Plumbing, Indoor Air Quality and Electrical. Furnaces, Air Handlers, Heat Pumps, Air Ducts, Repair, Service, Installation, Water Heaters, Drain Cleaning, Video Inspection, Generators, Electrical Panels, Surge Protection, Air Cleaners, Air Conditioners, Air Purifiers, House Humidifiers,

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.61,015 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
78%
4
8%
3
4%
2
3%
1
7%


Rating CategoryRating out of 5
quality
4.7
value
4.3
professionalism
4.7
responsiveness
4.7
punctuality
4.7
Showing 501-1015 of 1015 reviews

Patricia S.
06/2013
5.0
electrician
  + -1 more
My experience with them was very good. They're professional and neat. Their work was equivalent to the price.
Description of Work: Blind And Sons LLC installed a new electrical panel in my house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

Darlene M.
06/2013
2.0
drain cleaning
  + -1 more
The Blind and Sons guy came out on time but he was on another call, a customer, and he seemed like he wasn't really interested in us. He spent most of his time on his phone with another customer. We knew that we had a leak because we dug it out ourselves. Then he wanted to come back and do a camera survey and charge us for that service and we haven't done any work yet. The guy was not very good and didn't seem like he knew what he was doing.
Description of Work: Blind and Sons came out just to give us a quote and tell us we had a leak.

Rating CategoryRating out of 5
professionalism
4.0
responsiveness
2.0
punctuality
5.0

$80

Response from Blind And Sons LLC
Thank you for your recent review. We appreciate you sharing your experience with us. We would like to apologize for your time with our technician. We can assure you that are technicians are highly trained in not only the plumbing industry but in customer service, but this time it seems he did not live up to your expectations or ours. We have tried to contact you about this matter and would like an opportunity to make this situation right and urge you to please contact Shawna Smith at 330-777-3007 so we can do just that. Again we apologize and look forward to speaking to you soon. Thank you.

christina P.
06/2013
5.0
heating & air conditioning/hvac
  + -1 more
I will be using them again in July. The price was very reasonable. They were the soonest that could come out. They did a great job. They showed their ID's. They said when they were coming. They were very thorough. They said they would fix it for me. They knew exactly what to do when my previous provider couldn't even do anything about it even though I have used them for 8 years. I just dropped my previous company. I decided to go with their maintenance plan, which was cheaper than my previous provider. I liked them way better than my previous provider.
Description of Work: Blind And Sons LLC came out and fixed my air conditioner as it had stopped working due to the lightning when I went out for a vacation. They told the surge protector was installed outside of the house instead of the inside. They had to repair the inside breaker box as the outside was okay. The outside air conditioner was okay. They came and checked my furnace and will be coming to check my air conditioner.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Bob F.
06/2013
5.0
heating & air conditioning/hvac
  + -1 more
We purchased a new complete hi effiicency HVAC system from Blind and Sons to replace our aging, undersized system. We wanted to add an advanced air filtration system and humidifier to this system that will remove dust, pollen, etc from the air. Blind and Sons came out and performed all of the measurements and calculations needed to accurately assess our needs. They answered all of our questions and presented several options. The sales representative was very friendly, arrived on time, did not rush us, and addressed our concerns. He measured every room, windows, skylight, and door opening to ensure proper measurements and airflow calculations,. They provided us with all of the pertinent calculations and numbers necessary for us to make our decision and did not rush us when we told him we wanted to get some other quotes. They did not hassle us with many follow up calls and were professional throughout the entire process. Blind and Sons gave us an excellent price for the system, and offered excellent financing terms. They were able to schedule the work within a week and the work was done within a day. The installation went smoothly and this included some additional duct work we had done to increase the cold air /return input that we increased. The crew was very good and explained the work that was done in detail and cleaned up all of their messes. All old equipment was removed and disposed of properly. We were very happy with the work they performed and highly recommend them to anyone looking at having a new Trane HVAC system installed.
Description of Work: Blind and Son installed a complete new TRANE HVAC system including Aprilaire air cleaner and humidifier and ductwork.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$9,780

Cary W.
05/2013
5.0
heating & air conditioning/hvac, sewer cleaning, drain cleaning
  + 1 more
They have done excellent work every time we used them. Their price was always reasonable, and they didn't surprise with any unexpected charges. They did a great job every time!
Description of Work: We have used Blind and Sons for clearing out clogged sewers, for jetting our sewer line clean as could be, and they have also brought out their camera for us, and for a good friend, to see what kind of challenges we had with our sewer, and with the drain tile for my friend. They are incredibly reasonably priced compared to everyone else! Because we had already used them, they will bring out the camera to check your situation for free! We have used Blind & Sons for this at our home, at our rental and at our church building as well. We also had them work on our church air conditioners and they did a great job here also!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Thomas G.
05/2013
5.0
air duct cleaning
  + -1 more
They were very professional and did a good job. They were very responsive.
Description of Work: They cleaned our air ducts.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

Terry G.
04/2013
4.0
generator service
  + -1 more
was satisfied with the crew who installed the generator
Description of Work: supplied and installed a back up generator

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,000

Traci S.
04/2013
5.0
electrician
  + -1 more
Following last November's hurricane remnants that affected NE Ohio, I began having hazardous electrical issues related to my outdoor service. Blind and Sons, out of all the other electrical service providers I contacted in NE Ohio, were able to squeeze me in. Because I live in another state, the electrician kept in contact with me by phone and sent photos of his progress from beginning to end. Blind and Sons certainly went above and beyond; I would recommend them to anyone and most definitely use them again.
Description of Work: Blind and sons replaced the100 amp outdoor electrical service on the exterior of my home, replaced a standard breaker in my breaker panel and installed a surge protector.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,336

daniel K.
04/2013
4.0
generator service
  + -1 more
Did a good job. Came back if there is an unresolved problem.
Description of Work: They take care of our generator. There have been some factory issues and/or maintenance issues but they have stood behind their product. They are busy so plan ahead when calling for service.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
3.0
punctuality
5.0

Yes, I recommend this pro
$90

katie T.
03/2013
5.0
heating & air conditioning/hvac
  + -1 more
I felt like they were very professional. Our furnace went out in the middle of the winter and they responded as soon as possible to fix the issue. The one thing that I didn't like was the thermostat on the wall was a little crooked. When I brought it to their attention though they fixed it right away.
Description of Work: They put in a new high efficiency furnace.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,000

William R.
02/2013
3.0
heating & air conditioning/hvac, plumbing
  + 0 more
The technician told my Mother in Law that the bathtub faucet replacement would require removing tile. Instead, he replaced the kitchen sink faucet. I was never contacted. My Mother in Law paid him $1,250 for two sink faucets. I contacted Blind. They said that they had the note from me, that I be contacted prior to performing additional work, and that there be no up-selling They would contact the technician and get back to me. They never did. We have used Blind for years, and had my wife's mother use them as well. She has maintained service contracts with them, but due to her advanced age, I have always discussed the work to be performed with the technician in advance. While our past experience with Blind has been good, this incident was inexcusable. She did not have $1,250 to spare for two faucet replacements.
Description of Work: Asked them to replace a bathtub faucet and a bathroom sink faucet for my 89 year old Mother in Law, and to contact me prior to performing any other work or up-selling.

Rating CategoryRating out of 5
quality
4.0
value
2.0
professionalism
2.0
responsiveness
2.0
punctuality
5.0

$1,250

roy B.
02/2013
5.0
electrician, heating & air conditioning/hvac
  + 0 more
We have a full furnace and a full house air conditioner for the top part and one each for the bottom part, and they replaced all four of them. I find their price to be very reasonable, and they are very professional. I use them all the time; they come out on a regular basis to check and make sure everything's okay.
Description of Work: Blind and Sons replaced all of my heating and air conditioners. They also put in a wall furnace in my den. They've done electrical work for me too.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$18,000

JOHN H.
02/2013
5.0
electrician, heating & air conditioning/hvac, air duct cleaning, dryer vent cleaning, generator service
  + 3 more
We have always been pleased with the services provided and the personnel we have dealt with.
Description of Work: We have used Blind and Sons for 15+ years for services including purchase of HVAC equipment and whole house generator. They continue to service and maintain the equipment.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$165

Fred N.
02/2013
5.0
heating & air conditioning/hvac
  + -1 more
They are very reliable and knowledgeable. They are nice people.
Description of Work: Blind And Sons LLC installed the furnace about two or three years ago. They came back for the annual maintenance last winter.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

michele B.
02/2013
5.0
plumbing
  + -1 more
Their price was reasonable, they did a thorough job and they got me scheduled fast.
Description of Work: They did some plumbing.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$310

Scott T.
01/2013
2.0
heating & air conditioning/hvac
  + -1 more
There isn't just one event to describe. My judgement of them is based on years of dealing with them. At the end of all of it, I don't think they are a responsible business.
Description of Work: I've been using Blind and Sons for years - for a furnace installation and fall tuneups, hot water tank, etc. They will be available. They will show up. They will find something to charge you a LOT of money for. My experience is that they try to get you to sign up for something as soon as they walk in the door - always with the sales pitch that they will be able to offer you a discount on today's service if you include it in a larger maintenance package. (Today I had a furnace outage; the first question the tech asked when he arrived was whether I'll be wanting the service on the air conditioner in the spring, etc....) I've probably used them a dozen times. It's always that way. I would liken them to a service station that tries to sell you an engine block when you come in for an oil change. The new engine block will probably be more efficient and less demanding of the oil, - but you don't need it. They will proceed as if you don't know that, then they will try to convince you that you do. My worst experience with them was actually the worst. I had a Lennox Pulse furnace cutting out on occasion due to (as was subsequently discovered) a partially blocked air exhaust. Before determining the actual cause of the problem, they diagosed it as a faulty circuit board. That was replace, but the furnace went out again the very next day. They then determined that the furnace had simply reached obsolence due to age. Spending more money on it would be a waste - SO I SHOULD GET A NEW FURNACE. (In other words, they didn't know what the problem was, so the "solution" was to buy a new furnace from them.) I did indeed follow their advice and installed a TRANE XR 90. The day after the installation (in 2006) the brand new furnace cut out just as the old Lennox had been doing. This time a new tech came out, checked and cleared the partial blockage of the outlet pipe, and the problem was solved. When I addressed the fact that my new furnace had not really been needed because of their misdiagnosis, there was no apology, no corrective action NOTHING! It's taken me years to come to this conclusion. But I no longer consider them a reputable company.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
3.0
responsiveness
3.0
punctuality
4.0

$450

BLAIR W.
12/2012
5.0
heating & air conditioning/hvac
  + -1 more
The guy showed up to perform a routine furnace tune up. He found that the motor was not working correctly and quickly replaced it.
Description of Work: Routine furnace check and replacement of motor.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Michael M.
12/2012
1.0
plumbing
  + -1 more
I would avoid this company. They are extremely over priced. I bought my own faucet, because I wanted the quality to be good. Blind charged me $295 to install it. They didn't need to change any of the connectors or anything. All the guy did was connect the new faucet. It took about 20 minutes. I would have done it myself, but I have a bad shoulder and I couldn't reach up while laying under the sink. We also had him change a bad trap in the upstairs sink and he charged $195 for that. I would never use this company again. I can't believe the guy had the gall to charge me so much for something that took him 20 minutes to install. Qty Task # Description Rate 1 FRK-101 Install faucet customer supplied w-supply $255.00 1 DRL-109 Replace pop up assembly generic $195.00 Repair Total $450.00 Diagnostic Fee: $45 Accepted SPP Discount 0.00 Additional Discount 0.00 Diagnostic Fee: $45.00 Sub Total $495.00 Payments Applied $495.00
Description of Work: I would avoid this company. They are extremely over priced. I bought my own faucet, because I wanted the quality to be good. Blind charged me $295 to install it. They didn't need to change any of the connectors or anything. All the guy did was connect the new faucet. It took about 20 minutes. I would have done it myself, but I have a bad shoulder and I couldn't reach up while laying under the sink. We also had him change a bad trap in the upstairs sink and he charged $195 for that. I would never use this company again. I can't believe the guy had the gall to charge me so much for something that took him 20 minutes to install. I have the electronic receipt if you need proof.

Rating CategoryRating out of 5
quality
3.0
value
1.0
professionalism
2.0
responsiveness
2.0
punctuality
2.0

$495

Sandra A.
11/2012
5.0
heating & air conditioning/hvac
  + -1 more
The service providers were promp and courteous and very informative. Explanations of the service were made prior to the start. All steps were explained in detail. Responses to questions were easily understood as they were made in common terms. Diagrams were drawn as visual aids. Protective covers were placed over shoes when entering the house. Tarps were laid over carpeted traffic areas. All trash, debris, and dirt was removed in addition to the old furnace and electrical panel. My opinions were solicited when choices were at hand and permission was asked if other areas of the house needed to be visited.
Description of Work: Replaced electrical panel and furnace. Installed air conditioning.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,200

Ahsan S.
11/2012
1.0
water heater repair
  + -1 more
They gave me a date for service. I took the entire day off from work (because they couldn't give me an approximate time). Late in the day they called to tell me they couldn't make it and if I'd like to reschedule for another day. Ill-equipped, unreliable, no respect for other people's time. I'd avoid at any cost.
Description of Work: None.

Rating CategoryRating out of 5
value
4.0
professionalism
2.0
responsiveness
2.0
punctuality
1.0


Suzanne C.
11/2012
5.0
heating & air conditioning/hvac, plumbing
  + 0 more
They arrived & quickly identified themselves. I took them to the basement and they started working immediately. They were very professional, did a great job of cleaning up after installation and I was very, very pleased with the purchase, equipment & service, provided by this company.
Description of Work: I purchased a new furnace & heat pump from Blind & Son's - They installed it on 10/29/12.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$6,500

David N.
09/2012
5.0
electrician
  + -1 more
I thought that the electrician was courteous and professional.
Description of Work: I had an ongoing problem of a breaker that tripped regularly and flickering of lights upstairs and in my garage. I initially though that the breaker tripping was related to the light flickering. The electrician sent out by Blind and Sons found the problem, which was that water leaked into my electrical box, corroding the circuit to which the flickering lights were connected. Unfortunately, the corrosion was severe enough to warrant the purchase of a new electrical box. The tripping breaker was unrelated. I have not had any electrical problems since. I can't judge whether the price was excellent, so I just said it was good. You do however, get what you pay for.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,700

Ray J.
08/2012
2.0
heating & air conditioning/hvac, plumbing
  + 0 more
Nice people and I believe they would do good work but way over priced. I would not recommend them.
Description of Work: Our Water heater was leaking and we have had Blind and Sons out before to do work for us on the A/C unit. They quoted us $1,656 for a 50 gallon Bradford White water heater, about double what it cost us through using Frecka Plumbing. Frecka installed a 50 gallon Rheem water heater. I have had bad luck with Bradford White water heaters. The last two only lasted 4 years each. I really think that Blind and Sons is a rip off. Sure they had a water heater in the Vehicle when they came out to give us a quote, for that price, it's worth it. Frecka gave us a quote over the phone without having to come to the house.

Rating CategoryRating out of 5
quality
5.0
value
1.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0


Cary W.
08/2012
5.0
plumbing
  + -1 more
Both times they did an excellent job and we coudn't be happier with every aspect of the work they did for us!
Description of Work: I have used Blind & Sons for my home and now for our church as well. At our home they snaked our sewer to the road, and then came back and "jetted" all of the tree roots that had grown in our sewer line. For our church, they cleared a major clog of junk that was stopping up half of our building.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Maria C.
06/2012
5.0
heating & air conditioning/hvac
  + -1 more
Workers arrived promptly. My crawl space where the furnace was was built around the furnace so there was little or no room for them to remove the old unit. The workers carefully removed the crawl space door and completely dismantled the old unit and installed the new one. The A/C unit was difficult to reach and on a very sloped terrain but they managed to replace it without any difficulty. They worked from 8:30 a.m. until 9:30 at night to complete the job and kept me apprised of their progress. The workers were polite and professional and cleaned up everything before leaving. I am very happy with the service I received. The gentleman who gave me my estimate also arrived promptly for our appointment, thoroughly checked the situation and was courteous and professional, giving me more than one option that I could choose from. I now have a service contract with the company and am very satisfied with the experience.
Description of Work: Complete replacement of furnace and air conditioning units.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,500

Contact information

344 4th St NW, BARBERTON, OH 44203

https://www.blindandsons.com

Service hours

Monday:
7:00 AM - 8:00 PM
Tuesday:
7:00 AM - 8:00 PM
Wednesday:
7:00 AM - 8:00 PM
Thursday:
7:00 AM - 8:00 PM
Friday:
7:00 AM - 8:00 PM
Saturday:
8:00 AM - 5:00 PM

Licensing

Bonded

Insured

Licensed*

Trade License Number
PL.37616
Trade License Locale
OH
Trade License Authority
Ohio Construction Industry Licensing Board
Trade License Expiration
12/01/2021

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Heating and Air Conditioning,
Plumbing,
Electrical,
Drain Cleaning,
Water Heaters,
Air Duct Cleaning,
Generator,
Lighting,
Drain Pipe Installation,
Sewer Cleaning,
Wells and Pumps

FAQ

Blind And Sons LLC is currently rated 4.6 overall out of 5.

Monday: 7:00 AM - 8:00 PM

Tuesday: 7:00 AM - 8:00 PM

Wednesday: 7:00 AM - 8:00 PM

Thursday: 7:00 AM - 8:00 PM

Friday: 7:00 AM - 8:00 PM

Saturday: 8:00 AM - 5:00 PM

Blind And Sons LLC accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Blind And Sons LLC offers free project estimates.
Yes, Blind And Sons LLC offers eco-friendly accreditations.
Yes, Blind And Sons LLC offers a 10% senior discount.
Yes, Blind And Sons LLC offers emergency services.
Yes, Blind And Sons LLC offers warranties.
Blind And Sons LLC offers the following services: Heating & Air Conditioning, Plumbing, Indoor Air Quality and Electrical. Furnaces, Air Handlers, Heat Pumps, Air Ducts, Repair, Service, Installation, Water Heaters, Drain Cleaning, Video Inspection, Generators, Electrical Panels, Surge Protection, Air Cleaners, Air Conditioners, Air Purifiers, House Humidifiers,

Contact information

344 4th St NW, BARBERTON, OH 44203

https://www.blindandsons.com

Service hours

Monday:
7:00 AM - 8:00 PM
Tuesday:
7:00 AM - 8:00 PM
Wednesday:
7:00 AM - 8:00 PM
Thursday:
7:00 AM - 8:00 PM
Friday:
7:00 AM - 8:00 PM
Saturday:
8:00 AM - 5:00 PM