The Fence Guy

Keith was very responsive when contacting via Angie's list and came out the next day to provide an estimate. He took the time to discuss all options for a 6 foot fence and did not rush the process; spending a lot of time showing pictures of options. He provided a very reasonable (trust me, we had several estimates) and by far came in lower than expected; he provided the estimate the same day. The only challenge was the extreme drought in central Ohio so that impacted the installation date. This is something that everyone considering a fence needs to understand going into this-no one can control the weather. Keith's team (special callout to John) demo'ed the old fence and put up the new, 6 foot cedar shadow box. When the post were set and installation was to begin, Keith stayed in contact with us to ensure he knew exact placement of the gates and took into account the three trees we had along the fence line. Hands down a very good experience and would recommend Keith and team to anyone considering a new fence or replacement of an existing one. Keith is very personable and patient with the customer. We especially appreciate he straightforward approach to the options and him going above and beyond to ensure the result is what is expected

The Fence Guy did a great job on our fence in May. He was able to help us out with trying to get the fence in quick, being flexible on the time, and trying to find something that fit into our budget since we are young with our 1st house and just had our 1st child. We would absolutely recommend the Fence Guy if you need a fence.

I chose Keith "The Fence Guy" to do this job because of his positive ratings here and because his estimate was significantly lower than the other three I received. I am very happy that I made that decision. Keith and his crew did a terrific job. The fence looks great; I've received a lot of positive comments from my neighbors. I wouldn't hesitate to use his company again, or recommend him to others.

We met with The Fence Guy in early May right before our stay at home vacation. He came to our home we reviewed the work to be done which was a repair of a existing fence and gate. He made it sound like the job that wouldn't be to hard and the price that was verbally quoted was fine with us, he stated that he had several jobs going and would fit us in within the next 2 to 3 weeks. At that time we were happy, well several weeks came and went, I received a message from him that stated to call him back, I returned his call and left a message. I never received a call back and the work was never done. In mid June I called Keith again he at that time told me that he had lost my # and was so glad that I called him back. He had stated that he would get my Job done as soon as possible and apologized. Well several weeks have passed again no call, no fence repair. I have now moved on however the fence still has not been fixed. I am now in the end of August maybe I can find someone who wants my business. If you don't want to do my job just tell me so I can find someone else it would have saved me a lot of time and frustration.

After the destructive storms in July, I called Keith to get an estimate to repair part of a fence that had blown down at my business. He told me he would be in the area and would stop by that day to look at the damage and give me an estimate. He never showed up and we never received an estimate. Not a great way to introduce your business services.

It turned out fantastic and I would rate him highly overall.

Seeing the excellent reviews on Angie's List, I called for an estimate on a fence between my property and a neighbor's. Keith came immediately to provide assessment. He is courteous and professional, and gave me by FAR the most reasonable cost estimate for the work to be done. I arranged for him to do the job. At the last minute, my neighbor backed out of the project and I had to call Keith to cancel. Again, he is a complete professional, understood my situation, and allowed me to cancel. He even gave me some advice about how to either get a property survey, or to put in a new fence on my property WITHOUT taking down the existing one on the border line. It was a pleasure working with him and I will definitely call him for this job once I figure out the property lines.

excellent price, excellent workmanship, and a great final product.

Our experience with the company was great. The responsiveness of The Fence Guy was exceptional. Any time we needed to communicate, Keith always picked up the phone and we didn't have to resort to leaving messages or play phone tag. This company is "old school" - they do an excellent job in a timely manner. We are completely satisfied with the Fence Guy and the work is top quality. I would recommend this company to a friend or anyone who asked.

He did an outstanding job. He came in with the lowest bid and he performed high quality work. He also has superb customer service where he guarantees the work where you don't submit payment until you are satisfied with the job. He exceeded my expectations.

Kieth gave us the lowest estimate & did a fantastic job. He matched an existing aluminum fence across the drive & build a low picket fence from scratch. He upgraded to a thicker wood for the pickets, on his own dime, because he wanted to use the higher quality product. He was easy to work with, very accessible by phone & had great suggestions (both structural and aesthetic). I've already recommended him to a friend and would definitely use him for any jobs we have in the future.

Overall, this was a great experience. From start to finish Keith was professional and responsive. From the initial visit for the estimate to the end result, we could not have been happier. His price was very competitive and the service and final product was outstanding. He showed up and completed the job on the days he expected to and would have been done sooner than expected if not for the weather. Keith is honest and upfront which is a welcome change given some of the experiences we have had with other contractors. If there is something he does not think you need for your fence, even if it means more money for him, he will tell you upfront, that it is not worth it (or offer other ways to save money). Such integrity and honesty is uncommon in todays world.

After numerous phone calls and e-mails, I still have not heard back a final estimate from the company. The last conversation I had with the owner was over a month ago and he indicated he would go out to my property in my absence (after missing an appointment, due to a personal issue) to get me an estimate. He was a nice guy but lack of response has convinced me to go with another company.

We ran in to a few delays but Keith was great to work with and the fence looks great.

The job went quite well. I got exactly what I wanted and he put up the fence on a very short notice since I wanted it before the Thanksgiving holiday.

Keith did a great job. He was very prompt in providing an estimate and was willing to work with our schedule. We had a delay on our end due to waiting for approval from the HOA, but once we received approval we set a date with Keith; he came out and put in the posts and was back a week later installing the rails and mesh. He did a great job, left the work site clean and was half the cost of other estimates received. The fence looks great and serves the purpose of keeping our two dogs in the yard.

I called Keith and talked with him about an estimate for repair of a portion of my wooden fence and gate. Unfortunately, he did not call with the estimate. Wondering what the problem was, a week later I called him back. He apologized profusely. He had my address and location of the repair and what needed to be done, but my phone number was not listed in his information. He came immediately to see what needed to be done and gave me an estimate. I accepted and the work was completed two days later. I am very pleased with Keith's professionalism and honesty, his responsiveness, and his making up for not getting back to me in a timely manner. His workmanship and thoroughness in the repair is excellent. The fence and the gate look fantastic! I would not hesitate to call upon Keith Pickens, the Fence Guy, for any future fencing needs I may have.

Hiring the fence guy was a great experience, beginning to end. I found him here on Angie's List. After I left him a message, he called back quickly and came by to give an estimate within a few days. He described my wood and fence style options very clearly. I ended up choosing a standard fence style with the middle-of-the-road wood, not the cheapest or most expensive. I already had a chain link fence that needed to be taken down. The Fence Guy told me he could do it, but that it would cheaper for me to take it down myself and he'd work around left over posts in the ground. I easily took it down myself and found someone via Craigslist to haul away the chain link and posts for free. The Fence Guy came a few days later and put up the new fence over a couple of days. The fence has been up for several months now and looks great!

We got several estimates for replacing our 35-foot wood privacy fence and The Fence Guy's estimate was lowest. We went with him for that reason and also because his Angie's List reviews were uniformly excellent. He removed the old fence and gate, and installed a new cedar fence and gate, and did an exemplary job. The quality of the workmanship was excellent. He and his two workers were carefull with the plants and flowers at the base of the old fence (including a clematis we are really fond of!); they were considerate of our neighbors in parking their truck out of the way; they did not play radios while they worked; they did a thorough clean-up after finishing; and they were polite and congenial with us. We'd use the company again and recommend it without hesitation.

He was very professional, made great recommendations, and was upfront and extremely personable. I quoted three companies and I would have definitely went with the Fence Guy, however we ended up getting relocated out of state.

Really impressed! I had contacted the company who installed my fence 9 years ago only to be told that "we don't come out that far now because of gas prices".......SERIOUSLY?? called Keith the morning after joining Angie's list, he came to my house within 30 minutes and inspected my fence - only thing needing work ended up being the gate which he said he would do mid week of the following week. Work was actually done without my knowing it! I did not have occasion to use the gate during the week, so didn't know things had been completed - Keith called on Friday and asked if I had gotten his message, which I hadn't. In any case, I inspected gate when I got home - worked great and looked like the same gate, only tighter. Would definitely got to Keith again for fence work!

Everyone was polite and professional and did a fantastic job. The price was fair and the new fence is well constructed and looks very nice, I have already received compliments on it. Thanks for a job well done and getting this done so quickly, I am a happy customer. I would highly recommend this company.

He did a really good job and was able to keep the project on-time. I also thought his pricing was fair.

I called the Fence Guy and he came out the same day, gave me a estimate on what need to be done and then about two week later showed up and completed the work. The reason for the two week delay was because of the weather.

We were pleased with the work done by Mr. Pickens. He does have his office on the go, which led to some communication problems (our first call was not returned, as his helped had written our number down incorrectly), but his professionalism and quality work stood out beyond that issue.