The Fence Guy

Keith Pickens answered the phone when I called and came out right away to give me an estimate. Because of the weather the work had to wait. As soon as the snow melted Keith called on Monday to say they would fix the fence this week and it is Wednesday and the fence is fixed! I have only positive comments about this transaction. The repair was great, the workers pleasant and professional. Work site was cleaned up when they were done.

I would give him very high marks. His price was competitive and he provided timely service. He did very good work and cleaned up after himself. We will use him again.

VERY poor service for someone on Angie's list. Will NEVER call them again.

They were professional, did a great job, and were easy to work with. I would not hesitate to call Keith for your fencing needs.

Keith did a great job listening to what we wanted and adjusting our quote to the amount of work we finally decided to have done. He was always very courteous and professional. He rebuilt the fence from scratch and his workmanship is EXCELLENT. I would have no reservations in recommending him and plan to use him again in the future.

Fantastic. First of all I want to address the negative comments that Mr. Pickens did not return calls. I think those people must have changed their numbers. He kept in constant communication with me, updating me on when he could come out as we have had horrendous weather since we contracted his services. He explained why he wasn't able to build on certain days. I never felt like I wasn't in the loop about the project. When he discussed the project with my husband, he listened to what our needs were and made suggestions for improving the project we didn't know existed without increasing the cost. Keith and his workers worked non-stop and each time I was always surprised how quickly the work went. The fence is beautiful and exactly what we wanted. The cost was more than fair. I am so thrilled we used The Fence Guy for our project!

They removed an old fence and put in a new one. Keith kept us informed about when they would come to do the job. We are happy with the fence. It was a job well done.

It went well. No problems!

Project went very well once they got started. Weather issues were a factor at the beginning, but the gentlemen that tore down the old fence and built the new one were very efficient and got the job done in a reasonable amount of time. They even put up a temporary fence for our dogs while the posts were setting up. The new fence is beautiful and looks like it cost a lot more that what it did. They even hauled away some timbers and wood and Keith Pickens (the company owner) promised to re-purpose the items they hauled away, this was very important to us. I would highly recommend this company to anyone!

I contacted The Fence guy twice to schedule a quote and he never showed up or called to state he wasn't coming.

Upon our first contact with Keith he was very prompt and professional. He met with my husband to confirm exactly what we needed and quoted a price immediately. He worked with our budget and was very easy to work with about pricing. The fence was built within the next couple weeks. It was absolutely beautiful and exactly what we wanted. Upon completion we found out that our property line wasn't where we originally thought it was. We contacted Keith about what we would need to do to move the fence. He was very quick to come out and help us fix our mistake. (not Keith's) It was definitely a very reasonable cost for the amount of work required to move the brand new fence that they so beautifully installed. The crew that Keith has helping to install fence is also very professional and courteous. They work very fast and completed everything as promised and under budget.

Keith was excellent to work with. Very quick with a fair quote, work was completed quickly and looks fantastic. Would highly recommend and would definitely hire again.

They did an absolutely terriffic job with repairing my fence. Exerything is straight, tight and secure. I'll be calling them when I replace the fence in a couple of years. Great company!

He called me back within 15 minutes. He said he could stop by that same day. Sure enough he came by and spent 35-40 minutes. Super super nice man. He explained everything every well. He said he would even stop back by and give me an extra part that I never had and didn't know that I needed. He didn't even charge me the regular price which is $100 he actually only charged me $20. I will recomending him to anyone.

it didnt .he did return phone call . made a date to come out. but of course he never called or showed. so. irresponsible . would not recommend . took off work to wait for him. i should have listened to the other angie list customers.

There were significant delays getting HOA approval to replace our fence. We kept Keith, the owner, informed of progress with the HOA. As soon as we received approval, he was able to get us onto the schedule within a week. The fence was finished in the late evening so it was almost pitch dark outside. Upon inspection the next day, we found some crooked boards and some issues with installation of the gates. Keith explained that a contractor had finished the job and came out the very next day himself to correct the work. We were very impressed with his responsiveness and concern for quality. The fence looks great. We are contacting him now to get an extimate on clear coating the fence after his recommendation to let it season for a year.

Our fence looks great and the price was very fair. I would recommend Keith to anyone looking....

Keith failed to show up for our appointment. I called him the next day intending to reschedule, but changed my mind as we talked. He didn't remember my name or my voice (we had talked twice before within a few days and exchanged phone messages), said that he didn't remember the appointment -- when it was, where it was, what I wanted, all of which we had discussed, twice -- and then (inconsistently) claimed that he had "tried to call" me "many" times the day before. When I said there were no messages in my voice mail he got defensive. He offered to come over right away, but I refused. I would have accepted a reasonable explanation but I don't want to work with a contractor who is just so, well, unprofessional.

With it being summertime and having weather delays, we did have to wait for the install. That is to be expected. It was well worth the wait. Keith is very honest with his customers and will let you know that he is not a "business man". Keep this in mind and you will have no problems. I've already passed his number on!

Called and set up a time for them to come out and evaluate our job for an estimate. They never showed up for the appointment, nor did they ever call us to let us know they would not be coming. Very unprofessional. Do NOT recommend.

They did a very good job it is hard to get in touch with them on the phone. I got them off of Angie's List, they were very professional and very knowledgeable. I'm very happy with the work, I would consider using them again in the future if I needed to.

Keith was very upfront and honest in all of our dealings. We had some weather issues, but he still managed to get the fence installed within the original timeframe.

Keith was great. He contacted me back first thing the morning after I sent an e-mail. That day he drove to my home and measured the yard, and called me with a quote. The price was a little higher than I expected, because the size of the yard was much bigger than originally thought. Will be calling The Fence Guy when we can afford to move forward with the fence. THANKS KEITH!

The Fence Guy was the cheapest and fairest in price and value. We got cedar pickets and treated posts. It looks fabulous! His crew and the owner were great! Communication A+, Materials A+, Installation A+...Really this is an awesome company and they do what they say they are going to do. Use them you will not regret it!

Initial experience with The Fence Guy went extremely well. Keith is very polite and was accommodating when scheduling an appt. to give me an estimate on our fence. We had just bought a house and would be moving in and needed a fence for our dogs. Keith was extremely accommodating about installing the fence prior to our arrival so that our dogs would be safe, and even installed the base for our basketball hoop. The fence went up and all was good but Keith had noted that there were approximately 50 boards on the fence that were cracked and needed to be replace; when he finished the fence he told my wife he would be back to replace those boards. I called him back in the middle of summer as the boards hadn't been replaced and Keith told me he was going to wait until the end of summer because of how hot the weather was in late July/early August. It is now over a year past now and the fence looks terrible. Even neighbors have made comments about the fence, which is embarrassing to say the least. It was a handshake deal and I did my part; still holding out hope that my fence will be completed.