Stack Heating & Cooling

Did exactly what we needed.

Very well . Professional and nice

Great! Will call to begin work.

it went well

The job is extremely well done!

Everything went very well.

It went well.

Very thorough job by technician

Very well!!

good

I AM VERY IMPRESSED BY THE WORK DONE BY ANDY STACK AND SONS. ALL THE EMPLOYEES ARE BRIEFED ON THE STATUS OF THE OVERALL SYSTEM, WHICH ELIMINATES TIME LOST TRYING TO ''RECREATE THE WHEEL.'' BRIAN STACK HAS BEEN VERY INVOLVED IN OVERSEEING ALL CHANGES AND REPAIRS. THE EMPLOYEES TAKE SPECIAL CARE TO NOT CREATE A MESS IN OUR HOME AND CLEAN UP AFTER THEMSELVES. DURING THE LATE WINTER WHEN THERE WAS SNOW AND SLUSH ON THE GROUND, THE EMPLOYEES WORE PLASTIC COVERS OVER THEIR SHOES EACH TIME THEY CAME IN THE HOUSE. THEY ALWAYS PUT DROP CLOTHS DOWN WHEN WORKING - EVEN IN THE BASEMENT. MY FAMILY HAS USED THE SERVICES OF A NUMBER OF COMPANIES THAT SERVICE HOME STEAM HEAT SYSTEMS. THIS IS THE FIRST COMPANY WE'VE FOUND THAT TRULY UNDERSTANDS THE SYSTEM AND ASSURE THAT ANY EMPLOYEE WORKING ON THE SYSTEM HAS AN UNDERSTANDING OF PAST CHANGES MADE AND CURRENT SYSTEM ISSUES. I HIGHLY RECOMMEND ANDY STACK AND SONS TO ANYONE LOOKING FOR HEATING/COOLING SERVICE.

THOROUGH, HONEST, HARD TO FIND HOT WATER HEAT SERVICE, & THEY DO GREAT WORK

THE REPAIRE MAN CALLED AHEAD TO LET ME KNOW HE WAS COMING OVER. HE WAS EVEN 10 MINUTES EARLY. HE WAS VERY POLITE AND EFFICIENT. THE GENTLEMEN HE SENT OUT THAT AFTERNOON FOR THE INSTALL WERE JUST AS POLITE AND EFFICIENT. HE ARRIVED WITHIN 15 MINUTES OF THE ESTIMATED ARRIVAL TIME. THE INSTALL WAS VERY THOROUGH, AND THE AREA WAS LEFT SPOTLESSLY CLEAN. THE OLD HEATER WAS ALSO REMOVED. I WILL DEFINITELY BE CONTACTING OSWALD FOR MY FUTURE HEATING AND AIR CONDITIONING NEEDS.

THIS IS THE SECOND TIME I HAVE USED THIS COMPANY. THEY ARE BOTH RESPONSIVE AND EFFICIENT.

THE GUY HAD TO COME OUT FIVE TIMES AND I HAD TO PAY A SERVICE CALL FOR 3 OF THOSE VISITS, EVEN THOUGH I FEEL HE SHOULD HAVE FIXED THE PROBLEM IN THE FIRST VISIT. I CAN UNDERSTAND MAYBE HAVING TO COME OUT ONE MORE TIME, BUT FIVE TIMES FOR THE SAME PROBLEM SEEMS A LITTLE EXTREME.

GREAT COMPANY! WE HAVE USED THEM TO REPAIR OUR HEATER ALSO! THEY ALSO DO WORK ON AIR CONDITIONERS. WOULD HIGHLY RECOMMEND. VERY POLITE AND WILL ANSWER ALL YOUR QUESTIONS AND EXPLAIN THE WORK THEY ARE PERFORMING.

THEY WERE VERY FRIENDLY, CORDIAL, AND I WOULD DEFINITELY HIRE THEM AGAIN!

FROM MY INITIAL PHONE CALL EVERYONE IS VERY PROFESSIONAL. THEY ARE PROMPT, NEAT AND A POLITE, KIND GROUP OF GENTLEMEN. AN EXAMPLE, WAS ON A RECENT VISIT TO REMOVE AN OLD HEATING UNIT FROM THE BASEMENT, I MENTIONED TO THEM WHAT MY RECENT HEAT BILL WAS AND THAT I WAS CONCERNED. THEY SPENT ADDITIONAL TIME TO LOOK AT ALL THE RADIATORS TO MAKE SURE THEY WERE FULL OF WATER AND TO LOOK AT THE FURNACE. AND IN FACT, FOUND THE HEAT PUMP IS NOT WORKING PROPERLY. UNFORTUNATELY, WE HAVE A HOUSE WARRANTY SO SOMEONE ELSE WILL HAVE TO PERFORM THE WORK. I NEVER FEEL LIKE THEY ARE TRYING TO RUSH OUT AND THEIR PRICING IS IN LINE WITH THEIR COMPETITORS.

THEY TRIED TO CANCEL THE APPOINTMENT WE HAD WITH THEM TWICE. THE RECEPTIONIST HAD NOT RECORDED THE CORRECT REASON WE NEEDED THEM TO COME OUT, SO THE WORKER DID NOT UNDERSTAND THE SERIOUSNESS OF OUR CONCERN. ONCE THEY ARRIVED, THEY WERE VERY POLITE AND EVEN SHOWED US WHAT TO DO IN THE FUTURE IF THIS PROBLEM WERE TO HAPPEN AGAIN (THE BLOWER WAS COMING ON, BUT THE FLAME WAS NOT, THEREFORE, WE WERE GETTING NO HEAT).

THEY ARE VERY RESPONSIVE AND VERY POLITE. CLEAN IN WORK HABITS. ALWAYS FOLLOW UP IF THERE IS A PROBLEM.

THEY CAME OUT THE DAY AFTER I CALLED TO FIND OUT WHY THE BLOWER ON MY FURNACE WAS NOT COMING ON! THEY WERE POLITE AND GOOD.

THEY CAME RIGHT OUT FOR AN EMERGENCY AND SPENT ALL MORNING TILL THE JOB WAS DONE. BETTER PRICE THAN PEOPLE IN THE PAST. FIRST TIME IT IS SILENT AND WORKS BETTER THAN BEFORE. HE WENT ABOVE AND BEYOND.

FIXED BOILER AND CALLED TO SAY IT WAS DONE. DOES A FOLLOW UP CHECK. VERY NICE.

REPLACED BOILER IN VERY OLD FURNACE. REALLY KNEW HIS BUSINESS, VERY EXPERIENCED IN OLD BOILER TYPE FURNACE REPAIR. REPLACED AT LESS COST THAN MEMBER EXPECTED. PROMPT & PROFESSIONAL.

EXCELLENT JOB REPAIRING BOLIER. TRUSTED THEM SO MUCH THAT I NEVER QUESTIONED A THING!