Butchko Electric Inc

Professional and neat. Job well done.

unknown

The electrician showed up on time for the estimate and for the scheduled work appointment. He was courteous and pleasant. His work effort was professional, and he put in extra effort to clean the work area.

Please see my previous entry. A few bumps at the end but it went well overall.

The estimator seemed to be a nice guy but there were 2 guys sent to do the work. The 1st one was OK, seemed thorough as tested or at least adjusted the setting some on the light so its motion sensor would not turn brite lite on all the time. However, when he returned with another guy to do the add'l flood lights the 2nd guy only tested when I asked him to and did very quickly. He didn't adjust the range or test other than the lights worked. The motion light was coming on too often, so asked them to come back out. They finally came out and adjusted by turning main light (these were dual brites) off as I asked so it came on for motion only but seemed like they increased the sensitivity in the process. I thought I had asked the estimator or office girl that it (sensitivity) be turned down. Would have been better if they came when I was home. Now it still needs to be adjusted and they are not returning my call. It may seem minor but I will have to pay someone else to adjust it as I am not calling them back again. It is difficult communicating with them. The estimator can only call back late afternoon when I am usually in transit from work to home. It shouldn't be that difficult to communicate with them (i.e. they should be able to return calls other than late afternoon). It just seemed like I was bothering them when all I wanted was the light adjsted so it won't come on every time a car goes down the street as it is very bright. I may need to get a dimmer light fixture installed which not their fault but think they should have recommended against it as its too bright. Would also like the back and/or side lite main lites turned off (motion only). If it wasn't for this minor issue and could have used more detail to begin with on some items in the estimate would give them an A. Also, wish they had mentioned they did not include a light switch for the 2 new lites, have to flip the fuse or breaker to turn these on and off, and it controls both of them at same time so can't turn just 1 of 2 on. This may be normal but would have preferred a llight switch. Have to add I was glad to get the estimate for multiple items, he did seem to put some time into that and answered some questions on the other items.

I liked that they came out quickly and did the work right. The workers were very professional. Their price was reasonable. They job done was great. They called back when I called. They got here reasonably quickly. I would use them in the future.

The lights outside the house were not working properly. He came out, looked at it and said what the problem was. He came back the next day, got the part and fixed it. I didn't even know that he fixed it. His prices were awesome.