A-1 HOUSE CLEANING & MORE

I liked working with them, and they did a great job.

I EMPLOYED A1 FOR ABOUT 2 MONTHS TO CLEAN MY HOME BIWEEKLY. THE OWNER WAS VERY NICE AND RESPONSIVE WHEN WE MET INITALLY. THEY SAID 1 PERSON WOULD BE ASSIGNED TO CLEAN MY HOME AND SHE CAME AND DID A GOOD JOB THE FIRST TIME. DUE TO AN ILLNESS THEY CANCELLED AND DID NOT SEND SOMEONE ELSE BECAUSE THE FIRST CLEANER HAD THE KEY. WITHOUT TELLING ME, THEY SWITCHED CREWS AND DID NOT GIVE THE NEW CREW THE KEY. THE NEW CREW ASKED ME TO LEAVE THEM ANOTHER KEY WHICH I DID THE FIRST TIME. THE NEXT TIME THEY CALLED AND ASKED TO LEAVE A KEY AGAIN AND I DID. AFTER I LEFT THE KEY OUT THEY DID NOT SHOW UP. THE OFFICE CALLED AT 4:47 PM AND LEFT A MESSAGE THAT IF I CALLED BY 5:00PM I COULD GET MY HOUSE CLEANED THE NEXT DAY OR THEY COULD COME THE NEXT WEEK. SINCE I DIDN'T GET THE MESSAGE AND RETURN THEIR CALL IN THE NEXT 13 MINUTES MY HOUSE STILL NEEDS CLEANED. THEIR PRICES ARE GOOD BUT IT REALLY ISN'T TOO USEFUL IF A BURGLAR CAN TAKE THE KEY AND YOUR CHECK!

TWO WOMEN CAME EACH WEEK. I KNEW IT WAS NOT GOING TO BE A QUALITY JOB WHEN IT TOOK THE TWO OF THEM LESS THAN TWO HOURS TO CLEAN OUR LARGE HOME. FURNITURE WAS NOT DUSTED. FOUND MILK RESIDUE ON A FLOOR THAT HAD ALLEGEDLY BEEN MOPPED. CLEANSER NOT PROPERLY RINSED FROM TUB. FINALLY CAME HOME ONE DAY AND FOUND TWO DIAMOND RINGS MISSING FROM WHERE THEY ARE NORMALLY KEPT. I CALLED THE OWNER AND HE TREATED ME IN A PATRONIZING AND DEGRADING MANNER AND SUGGESTED THAT I HAD LOST THEM. I KNOW THEY ARENT LOST AS I REMEMBER THE LAST TIME I WORE THEM. THE POLICE ARE NOW INVESTIGATING ONE OF THE CLEANERS. I HIRED THEM BECAUSE THEY SAID THEY WERE INSURED AND BONDED BUT THEY ARE UNWILLING TO FACE POTENTIALLY CRIMINAL BEHAVIOR BY ONE OF THEIR EMPLOYEES.