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North Coast Computers

Computer Repair, Computer Sales, Internet Service,

About us

We have been doing Computer Repair and Consulting sense 1994. We service Personal Computer and our store and can come to small business's.

Business highlights

31 years of trusted experience
Emergency Services Offered

Services we offer

Computer sales & repair, network - analysis, infrastructures, security, management, project management, internet - web-design, e-commerce, e-procurement, maintenance & support contracts, disaster recovery, training, wireless - LAN systems, spread spectrum & custom PC.

Amenities

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

5.017 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
100%
4
0%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
4.8
professionalism
5.0
responsiveness
5.0
punctuality
4.9
Showing 1-17 of 17 reviews

Maureen F.
11/2015
5.0
computer repair
  + -1 more
Cecil was friendly and very competent. Computer functions better than it ran for years.
Description of Work: Computer software start up problem, analyzed and fixed problem. Recovered drive, restored all data, updated windows.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$159

Kathleen H.
11/2015
5.0
computer repair
  + -1 more
Cecil had the computer running again in a matter of hours. He is the best!
Description of Work: Repair of non-functioning computer.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

William C.
10/2015
5.0
computer repair
  + -1 more
It's simple. I took in my completely messed up laptop one day, 3 days later they called to say it was done. I picked it up and gave Cecil the next laptop.
Description of Work: De bug multiple viruses were embedded in an email.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$117

Elvira Q.
09/2015
5.0
computer repair
  + -1 more
Not the first time I used the company and very satisfied each time. Have referred family and friends to them.
Description of Work: Computer hacked and they fixed problems.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$128

Doris F.
08/2015
5.0
computer repair
  + -1 more
I stopped in the shop, explained what I'd done and then not done. He gave me the quote, and had it ready the next noon.
Description of Work: Cleaned up glitches and got it running again. This is the second time I've used them.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$115

Response from North Coast Computers
just wanted to take the time to thank you for your review. Have a great week

Kenneth D.
08/2015
5.0
computer repair
  + -1 more
It went very well. I took my laptop in and left it there overnight. When I got it back the malware was removed.
Description of Work: They scanned and cleaned my laptop PC that had malware on it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$117

Response from North Coast Computers
Awsome thanks for the review have a wonderful week.

Suzanne B.
08/2015
5.0
computer repair
  + -1 more
HE fixed it promptly.
Description of Work: I got warnings on screen and was afraid to use it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Response from North Coast Computers
Thank you so much for your review it means a lot have an amazing weekend

Paul B.
07/2015
5.0
computer repair
  + -1 more
Met with Cecil. Tech personally promised completion by end of day. Reviewed work and said to contact in week if problems.
Description of Work: Debugged lap top computer, removed virus.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

CHRIS L.
06/2015
5.0
computer repair
  + -1 more
I spoke with them before taking in the laptop and they clearly explained what the potential problems could be and how much it could cost to fix them. The work was completed in the time frame promised.
Description of Work: My daughter's laptop was pretty much a mess due to some viruses and unnecessary programs. They cleaned it up and had it operating perfectly!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$110

Response from North Coast Computers
Thank you so much [Member Name Removed] for your review, I really appreciate it, like us on facebook, have a great day.

Doris F.
02/2015
5.0
computer repair
  + -1 more
unknown
Description of Work: They cleaned up my laptop of viruses and extraneous junk. When I asked them about discounts, they weren't aware of any but their price was good.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$117.15

Response from North Coast Computers
Thank you so much for your review , I really appreciate it. like us on facebook

Virginia G.
08/2014
5.0
computer repair
  + -1 more
Excellent customer service. Courteous, reliable, excellent results in a very timely manner and, most important, VERY REASONABLE.
Description of Work: Eliminated a virus

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from North Coast Computers
Thank you so much [Member name removed] for your review, I really appreciate it, like us on facebook

Gloria W.
06/2013
5.0
computer repair
  + -1 more
They cleaned up my computer. He told me to call him to walk me through adding my games back on my computer. He was able to do with ease. They were very pleasant, patient, nice and convenient. Excellent customer service.
Description of Work: They have serviced my computer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$117

Response from North Coast Computers
Thank you so much [Member name removed] for your review , I really appreciate it , like us on facebook

patricia T.
09/2012
5.0
computer repair
  + -1 more
They are close to my work, so I dropped it off. They were able to fix it in a day, and they were really reasonably priced. They were nice to work with and I would use them again.
Description of Work: My computer went down and wasn't working.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Response from North Coast Computers
Thank you so much [Member name removed] for your review, I really appreciate it, like us on facebook

EDWARD O.
09/2011
5.0
computer repair
  + -1 more
As noted above, this vendor provides excellent service at a more than fair price.
Description of Work: In store service on a desktop computer exhibiting slow response and error messages. Vendor performed bench top evaluation for sofrtware or virus issues and found none. Hardware inspection revealed source of problem. Vendor recommended no further action be taken as it was not cost justified. 6 year old computer. I had provided a memory expansion card ($29.00) value. Vendor accepted the memory card in payment. Card was now worth nothing to the customer but might be used in the future by vendor. Even swap for services was more than fair. Would definitely use this vendor again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$29

JOANNE & RAYMOND H.
09/2011
5.0
computer repair
  + -1 more
They were friendly, knowledgeable, and took the time to talk to me about all my concerns.
Description of Work: He scanned my computer for malware. They cleaned up and updated the operating system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

BRUCE P.
06/2011
5.0
computer repair
  + -1 more
Tim Powers was able to perform a long list of tasks and set up my first home network. All went extremely well and I am completely satisfied with the outcome. Every single thing I asked for (there was a list of 9 tasks) he was able to do in short order and I now have a 21st century system up and running.
Description of Work: Optimized a new desktop computer, a new notebook computer, encrypted a Wi-Fi router, transferred files from an old computer,and installed all of the above into a new home network.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$200

holland H.
06/2010
5.0
computer repair
  + -1 more
After taking the computer into the shop as a walk in, I received a phone call w/in three hours with the diagnosis. Even though North Coast could not help me with a replacement (with in my budget), Cecil was very nice to copy my files onto a CD. After reviewing the disc, I noticed that my old Outlook was not there. I took the old PC back to him and he copied these onto a new CD. Then I had trouble importing these files to my new/used PC, so I brought my husband into the shop. Cecil gave him a tutorial on how to. When this didn't work, we went back and he copied to a flash drive and gave it to us. This worked and we returned the flash drive back to the shop.The customer service was absolutely outstanding. There was no charge except for the original half hour of labor. This was over a span of two weeks. We were treated no differently than someone who spent $2000. I highly recommend North Coast Computers.
Description of Work: PC died. I took it up to the local shop (I just moved here). I was informed a few hours later that the motherboard had died. Could not be repaired. I paid for 1/2 hour for labor.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$28

    Contact information

    445 Avon Belden Rd Ste A-1, Avon Lake, OH 44012

    http://www.nccomputer.com

    Service hours

    Sunday:
    Closed
    Monday:
    8:30 AM - 5:00 PM
    Tuesday:
    8:30 AM - 6:00 PM
    Wednesday:
    8:30 AM - 5:00 PM
    Thursday:
    8:30 AM - 6:00 PM
    Friday:
    8:30 AM - 5:00 PM
    Saturday:
    Closed

    Licensing

    Bonded

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Computer Repair,
    Computer Sales,
    Internet Service,
    Computer Training

    FAQ

    North Coast Computers is currently rated 5 overall out of 5.

    Sunday: Closed

    Monday: 8:30 AM - 5:00 PM

    Tuesday: 8:30 AM - 6:00 PM

    Wednesday: 8:30 AM - 5:00 PM

    Thursday: 8:30 AM - 6:00 PM

    Friday: 8:30 AM - 5:00 PM

    Saturday: Closed

    North Coast Computers accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    No, North Coast Computers does not offer free project estimates.
    No, North Coast Computers does not offer eco-friendly accreditations.
    No, North Coast Computers does not offer a senior discount.
    Yes, North Coast Computers offers emergency services.
    No, North Coast Computers does not offer warranties.
    North Coast Computers offers the following services: Computer sales & repair, network - analysis, infrastructures, security, management, project management, internet - web-design, e-commerce, e-procurement, maintenance & support contracts, disaster recovery, training, wireless - LAN systems, spread spectrum & custom PC.

    Contact information

    445 Avon Belden Rd Ste A-1, Avon Lake, OH 44012

    http://www.nccomputer.com

    Service hours

    Sunday:
    Closed
    Monday:
    8:30 AM - 5:00 PM
    Tuesday:
    8:30 AM - 6:00 PM
    Wednesday:
    8:30 AM - 5:00 PM
    Thursday:
    8:30 AM - 6:00 PM
    Friday:
    8:30 AM - 5:00 PM
    Saturday:
    Closed