They were very sloppy with their job. They could have done a better job. My boyfriend had to do the work over to make it look much better.
Description of Work: They had to replace a pipe and sewer. They cut the downspouts.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$2,700
Response from CONCRETE & MORE
We did in fact do work for [Member Name Removed] in September of 2016. She paid in full and was happy at the time. I invoiced her on 10/11/16 and she paid in full on 10/19/16-so she had plenty of time to let me know that she had a problem.This is the first time I have heard that she is not happy (3/15/17). Not sure what she is not happy with. Not sure what her boyfriend had "to do over". Not really sure what this "complaint" is all about.
Donna Jean W.
10/2015
5.0
concrete repair
+ -1 more
Concrete and More did an excellent job, very prompt, was careful with yard by putting down plywood for equipment, and covering house with plastic for splatter. They did everything in three days all teams were very professional. And loved talking to the office Deanna answered all questions and if she didn't know the answer she had the owner call you personally and answer any questions you had and he would call you the same day. I highly recommend this company to anyone who needs concrete work and I would use them again.
Description of Work: Concrete and More removed cracked patio in back of house and replaced the patio also a walkway to garage was removed and replaced with new.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$4,180
Gerald B.
09/2015
5.0
concrete repair
+ -1 more
We couldn't be more pleased with the quality of Skip Leitner/Concrete and More's work AND especially how they stand behind their work. The first job was pouring a concrete pad in a garage addition and extending the driveway to this addition. Job quality was great. They properly evenly, gradually sloped the floor to the garage door entrance insuring proper drainage. They took sufficient time and care to insure the floor surface was smooth and even - with no high and low spots especially at the garage door entrance. They also did a great job of sloping the driveway extension towards the existing driveway and drain in the existing driveway. [We do not know the pricing for this job since our remodeling contractor had Skip do this work.] The second job was pouring a stamped concrete patio. Skip and his crew ran into a number of unexpected problems pouring this pad (read perfect storm). Skip was present several times while job was being done to check on its progress. Skip reviewed job (with customers in person) several days later after concrete was poured and additional, finishing work was done. He told customer he was not pleased with outcome and it did not meet his expectations. He apologized to customer and told them he would make the job right (within a week). He is (truly) a man of his words. One week later, customers were totally pleased with their stamped concrete patio. We feel we were blessed to have our concrete work and stamped concrete patio done by such a great contractor. He proved his mettle as a great contractor and above all, a great man. Without any reservations, we will use him again. We will highly recommend him to anyone needing concrete work (and other services they perform). [Skip was recommended to us by neighbors who had him do driveway replacements, basement waterproofing, storm sewer replacements, yard drains.]
Description of Work: Concrete and More (a) poured a concrete floor/pad in a garage addition, (b) driveway extension to garage addition, and (c) stamped concrete patio.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,400
Charles S.
07/2015
5.0
concrete repair
+ -1 more
unknown
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Andrew P.
12/2014
5.0
concrete repair
+ -1 more
I haven't done them any work because of their price. I don't know who was that came out to give me an estimate, but he was professional, on time and gave me some ideas for how to make my concrete work a little better. I would use them in the future.
Description of Work: I just had a bid from them for the whole driveway. They didn't do any work.
Rating Category
Rating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$9,200
Loretta T.
08/2013
5.0
concrete repair
+ -1 more
Concrete and More did a really good job. They were very professional, very courteous, responsive, on time and always had the information that I needed. The price was reasonable compared to everybody else in the area, they're one of the best prices that I got. They were a very good company and they did a wonderful job. The crew that they had come out knew exactly what they needed to get done. They were very knowledgeable about concrete and how it needed to go.
Description of Work: I had multiple projects done by them.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Amy K.
10/2012
5.0
concrete repair
+ -1 more
,The first day, they showed up to break up and remove all old concrete, including old wooden decking. They then dug out the patio to the new size dimenstions. They marked off the areas of the sidewalk and servicewalk with caution tape, and protective barriers, to prevent accidents. The next day, the forming crew showed up, and put in the base stone, reabr, and formed up the final forms for the patio, sidewalk, and servicewalk. The third and final day, the pouring crew came in, and poured the cement, smoothed and put in the swirl finish. The next day someone showed up to do the final cuts in the cement. They cleanedf up after themselves, and took every pre-cautiuon to do as little damage to the yard.
Description of Work: Removed old patio and wood decking. Replaced with new 18' X 22' patio, swirl finish. Removed old service walkway to door. Replaced with new, widened service walk way, with step, to front door. Removed 5 sections of city side walk. Reploced 5 sections of citry sidewalk. All concrete was sunken and cracked. Pation was sloped towards house, by almost 6-7" deep.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,678.4
Mary K.
10/2007
2.0
concrete repair
+ -1 more
Work started a month later than we had anticipated. The stamped patio was not the texture we requested. Three months after pouring the stamped patio and front walk, large cracks appeared (three on the front walk and one on the patio). There is also a large void under the driveway extension which needs to be repaired before a car can be parked on it. The sealer he applied on the driveway is uneven and blotchy in appearance. The crew was unprofessional, leaving cans in the yard and dumping excess rocks and concrete in the grass and splattering the house with concrete. Despite our best efforts to resolve the issues, Skip has been uncooperative and defensive, often ignoring our calls. We held back $1000 of the total and still feel we overpaid for the quality of service we received. In the end, we asked for a partial refund in addition to the money held back, but his offer was much lower than we felt was acceptable. We expect to have the patio and front walk removed and replaced next year.
Description of Work: Skip was hired to tear out and re-pour driveway, side (service) walk, front walk and patio. He was also to add an extension to the driveway, providing additional room to park more vehicles. The front walk and patio were to be stamped concrete.
Rating Category
Rating out of 5
quality
2.0
value
4.0
professionalism
1.0
responsiveness
2.0
punctuality
3.0
$9,200
Response from CONCRETE & MORE
Our company poured a stamped patio & stamped front walk. The member selected the color & stamp. They didn't like either when the job was done - they said that the color was darker than what they liked and the stamped design wasn't what they wanted - but they didn't know what kind of stamped design they wanted. They withheld $1000 from payment owed so that we would come back in the spring & perform an overlay or replace the walk & patio. This original job was done in Nov. 2006. In the Spring of 2007, the members informed us there were cracks in the stamped patio & walk, and came up with a new contract completely disregarding the existing contract. They are unrealistic. They want a 2-year guarantee that their concrete won't chip or crack. We came to an agreement. We don't want to work for them and they don't want us to do any work for them. They wanted $2800 along with the $1000 that they withheld. We counter-offered to give them $1400 - take it or leave it. They then notified Angie's List after our counteroffer. They are customers that we cannot make happy any way, shape or form. - Deanna M. Miller, Owner
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Service Categories
Concrete Pouring and Repair
FAQ
CONCRETE & MORE is currently rated 4 overall out of 5.
CONCRETE & MORE accepts the following forms of payment: Check
Yes, CONCRETE & MORE offers free project estimates.
No, CONCRETE & MORE does not offer eco-friendly accreditations.
No, CONCRETE & MORE does not offer a senior discount.
No, CONCRETE & MORE does not offer emergency services.
No, CONCRETE & MORE does not offer warranties.
CONCRETE & MORE offers the following services: RESIDENTIAL CONCRETE FLATWORK, STAMPED PATIOS AND SIDEWALKS, EXCAVATING, WATERPROOFING AND INSTALLING SANITARY LINES.