AMAZING STONE

LEFT A MESSAGE DESCRIBING WHAT I NEEDED & ASKING TO SET UP A TIME FOR THEM TO ESTIMATE. RECEIVE A CALL BACK THE SAME DAY APOLOGIZING THAT THEY WOULDN'T BE ABLE TO ACCOMMODATE US BECAUSE WHAT WE NEEDED WAS NOT REALLY WHAT THEIR COMPANY DOES. I REALLY APPRECIATED THE PROFESSIONALISM OF THIS GESTURE!

MIKE, THE SALES REP, ARRIVED PROMPTLY AT THE SPECIFIED TIME TO DISCUSS THE PROCEDURE. HE WAS VERY AMIABLE AND PERSONABLE. HE SHOWED ME MANY SAMPLES, AND WE AGREED ON THE TYPE OF STONE COVERING THAT WOULD COMPLEMENT MY BRICK HOME. WITHIN A WEEK, FOUR TECHNICIANS ARRIVED TO APPLY THE DECORATIVE STONE. THEY WERE EXTREMELY EFFICIENT. IN ADDITION, THEY TOOK THE TIME TO EXPLAIN THE PROCEDURE, STEP-BY-STEP. AFTER THE WORK WAS COMPLETED, THEY DILIGENTLY CLEANED UP AFTER THEMSELVES. YOU WOULD HAVE NEVER KNOWN THAT THEY HAD EVEN BEEN THERE ON THAT DAY. THE END RESULT WAS FAR BEYOND MY EXPECTATIONS. MY PORCH LOOKS TOTALLY DIFFERENT AND IS VERY APPEALING. I PLAN TO SPEND MANY SUMMER EVENINGS ENJOYING IT.