It's not necessary to write very much. I will just say that their response time was very quick. We received very professional service. Everything that was done was thoroughly explained bfore, duting, and at the end. They were very forthcoming about their pricing and worked extremely well with our insurance company. I think their service was outstanding and would highly recommend them to anyone.
Description of Work: Basement flooding: 1) removed flooring 2) dried floor and woodwork 3) removed mold 4) tested all areas for accurate moisture content.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$8,000
JEANIE R.
05/2012
5.0
They cleaned up the water, plaster and wall board that had fallen onto my bed and floor. Then they shampooed, deoderized, sanitized and dried everything that had gotten wet, including the floor boards in the ceiling!. Then they took out all the furniture and covered the walls and windows with plastic. Next, they cut out all the damaged ceiling and repaired it with new sheetrock. They had to replaster a lot of the ceiling because it was a textured ceiling. Then they coated the whole ceiling with Kills stain retardent, and then repainted the whole ceiling. After everything dried, they came back and removed the plastic and thoroughly cleaned and reshampooed the carpet in the bedroom. They replaced all my furniture exactly where I wanted it. Then they shampooed all the carpet that they had walked on in the house, including the stairway. Since they had worn booties on their feet everytime they came in, they hadn't made any messes on the carpet. But they shampooed it all anyway, just in case, they said! Mike, the owner, and all of the employees were the greatest bunch of people. They were all very nice, friendly, courteous, and very careful with my furniture, walls, etc. They made me believe that they really cared about the work they were doing and wanted to give me the very best result possible! I am very pleased with the job they did. I hope I never have to use them again, but if I ever have water damage again, I will certainly call them back.
Description of Work: In Feb 2012, the pipe beneath my bathroom floor leaked and the water went through the ceiling of the bedroom below, which caused some of the ceiling plaster to fall onto the bed and carpet in that bedroom. About 1/3 of the mattress was soaked and the side of the box springs was wet as well. There was a large portion of the carpet that had plaster and mess all over it as well and it was soaked also. Rainbow cleaned up the mess, dried everything, sanitized, deoderized it all. They removed all the furniture and covered all the walls/windows/doors with plastic. They repaired the ceiling, then replastered and painted it. Then they replaced the furniture when it had been before. Before they left, they shampooed everywhere they had walked when they were coming in and out doing the work! Mike, the owner, came by and inspected before, during and after the work was done.
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Service Categories
Mold Testing & Remediation,
Air Duct Cleaning,
Water & Smoke Damage,
Upholstery Cleaning,
Hardwood Flooring Sales and Installation,
Carpet Cleaning
FAQ
Rainbow International is currently rated 5 overall out of 5.
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Saturday: 8:00 AM - 12:00 PM
Rainbow International accepts the following forms of payment: Check
Yes, Rainbow International offers free project estimates.
No, Rainbow International does not offer eco-friendly accreditations.
No, Rainbow International does not offer a senior discount.
Yes, Rainbow International offers emergency services.
No, Rainbow International does not offer warranties.
Rainbow International offers the following services: Fire, water, smoke and mold restoration, Carpet and upholstery cleaning, hard surface floor cleaning.