Your Lawn Inc

Loyal customer for 3+ years, only issue I have is at the end of June/early July every yr, the grass looked like it needed fertilizer. For past 3 yrs, I have applied fertilizer myself. This year, I decided they should be doing that. My tech Scott gave me his cell # to text him (no return text). I called the office, Patty passed on a message to another tech (no call back). Finally spoke to Mike the manager, he advised me he has had a lot of trouble with his workers not returning calls/texts. We agreed to have another tech come take a look - no time was agreed on (my fault). I WFH from 9-5. The tech came at 8:38 AM (I was getting ready and didn't hear him), he left a note on the door not addressing ANY of the concerns Mike and I had discussed. I called Mike later that day and left a message (Mike claims it was a "dirty" message on his personal phone, frustrated yes, dirty no) and never returned my call. I called him 3 bus days later and it then became a shouting match. Services cancelled

The Pre-emergent application put down in the Spring failed. I finally emailed asking for the weeds mainly crabgrass to be sprayed on July 9, 2018. They came and sprayed again on August 1, 2018 in the rain. The product they used on Auguist 1 failed mainly because of the wet and rainy conditions. I waited until August 13, 2018 when 60 percent of my yard was infested in weeds to ask again for a spray. The company began with excuses and never stopped basically saying what I had in my yard couldn't be treated. I have taken care of my own yard for 17 years prior to this season and decided because I was having major back surgery to hire a company so I didn't have to deal with my yard recovering. I actually sprayed a section of my yard after they said it couldn't be treated with the same product this company claimed they used to spray the weeds. The weeds immediately started to die. I sent them before pictures, after pictures and pictures of my neighbors lawn who wasn't dealing with any of the weeds I had in my yard. After showing them that I killed the weeds with my spraying a section of them I assumed they would come out and spray again. But they still gave excuses then claimed I had weeds they couldn't kill and said to dig up the spots and seed them to get rid of them By this time the weeds were all over my yard . I asked to speak with the owner and also asked to speak to the technician that took care of my yard and have never heard from either of them. I tried to give them the ability to correct their issue and they never did so I requested a refund of my money for them not doing the job they were hired to do. They refunded me money for the final 2 applications yet to be applied like that made up for the weeds that have been in my yard the whole year and the weeds seeding and making it worse for next year. They sent a letter and with it a letter from Ohio State explaining exactly what I was telling them was in my yard and that it had been a tough year with these because of the weather and the large amounts of rain. I am not sure why they sent me this other than to strengthen my stance on they did a pathetic job treating my lawn and never actually killed any of the weeds in it. I have since asked for all my money back not the last 2 applications in full and haven't heard from anyone in the company. If they would have made an effort to try and kill the weeds after I had killed them and shown them pictures I wouldn't be upset but they haven't stopped with the excuses. I have more pictures and videos as well as videos and pictures after I sprayed myself and the weeds died. They owe me $183.83 to make this right. Friends and family that would visit my house would recommend a lawn care company and would laugh at me when I said I am actually using one to make my yard look this badly. The whole year my yard looked awful. They told me my yard looked different than my neighbors because my yard was seeded and not sodded like my neighbors. But my yard just like every other yard in the community was sodded. I just wanted them to do the job the forced me to end up doing and I tore my meniscus in the process. I shouldn't of had to even mess with my yard but they refused to make this right.

My lawn has never looked better and I have tried other well known companies in the past that were more expensive with unsatisfactory results. I highly recommend them.

Initially started using them after they slit seeded my back and side yard when a disease had killed most of the grass. I had many estimates and many different solutions suggested from like $3500 to $250. Your Lawn was the most reasonable, simple solution, and friendly - not pushy. They slit seeded and lawn has been great since. They are great to work with. I went with a more organic treatment this year but would not hesitate to use them again.

er. Her name is Angie and sadly all she ever wants to do is argue that you are incorrect oI have been with them for few years now and it has always been a strugggle to get them to properly apply and trea my lawn. I am always left wondering what did they put on the lawn as I still have tons and tons of weeds.I even have pictures of my lawn today after they treated all summer and you would not believe the weeds. I personally hand picked this summer alone probably over a hundreds weeds from the lawn. The edge of our property by the curbside is nothing but weeds. The receptionist will not let you talk with anyone but only wants to argue that she and they are never wrong about a thing and well good luck with her.I even had her fight with me when I told her last year she was charging me for what was suppose to be a free after treatment touch up. Still had weeds then too at my curbside. I gave up and paid her. The service is lousy, the chemicals hmm who knows and with the nasty phone receptionist who has told me she is the gatekeeper and no one gets past her well I finally gave up with them. I fired them finally !! The one good thing about them was the service fellas doing the application were always so nice. Makes me wonder what is in their chemicals.... water ? I have pics if needed.

They are all nice enough, but I am super unhappy with the condition of my yard...I've said this to them before and they came out promptly, but I was charged for the visit and nothing really changed. My yard looked bad all of last year but started to look good this spring...now it is back to terrible. I have an irrigation system (not that I've had to use it much with all of the summer rain we've had), so I know it's not a lack of watering...and I know it's not too much watering because my neighbor's lawn looks fantastic and they get the same rain that I get...Your Lawn has sparkling reviews other than mine so maybe I just slipped through the cracks, but I still pay them promptly and my yard still looks terrible.

I am extremely pleased with them. We have a farm and the guy told that we will never have a good lawn but with just two applications the lawn is beautiful. They are prompt. What stands out is that we have a beautiful lawn. We were told we'd always have the weeds. We have had other lawn services before but never like this.

Chris did an awesome job! Since using Your Lawn, Inc., my yard looks amazing!!

No problems and am renewing for 2015.

I couldn't be more please with the results! Your Lawn did exactly what they said they would do, no hidden costs, no surprises. I even asked them to make an additional trip in the summer because I was starting to see an increase in nutsedge and they came out and applied a treatment for this specific weed at no charge. After that application I continued to see nutsedge all over the neighborhood but NOT in my yard. The best part of all is my lawn looks great! I plan on using Your Lawn going forward as well. If you're looking for someone to do a really nice job at what I think is a very reasonable price compared to other large lawn care companies I suggest you give Your Lawn Inc, a call.

I would definitely use them again. They’re good and great. I love the guy who does my lawn. I would recommend them. I've had them for years and I had no problems with them. I don't have to do anything. They come anytime they want and I don't have to be home and that's fine too.

Our lawn looks great so what they are doing appears to be working. We did not have to take care of the lawn and we had a good summer so the grass was growing really well. They are reliable and they showed up and took care of the lawn for us.

Great service at a very fair price.

I have used Your Lawn for the last 5 years. Their service and responsiveness has been excellent however my lawn was riddled with weeds last year and although they tried to solve the problem, it didn't get better. the problem I have with Your Lawn is when I called to express my concerns about continuing in 2013, the receptionist said they did everything they could and couldn't come up with a solution. I never heard from the owner or anyone else from Your Lawn thereafter......

They used a machine do to the seeding and did a great job. They have been taking care of my lawn ever since they did the seeding.

They use biodegradable chemicals. They are an excellent lawn service. I am allergic to weeds and cannot go out if it has not been treated. The chemicals do not kill off your lawn like it does when other companies spray your yard. You can pay ahead of time and receive a discount. I am able to go out and enjoy my lawn and it is nice and green. Many people in my neighborhood use them.

I've had him for about 5 years and I have been very happy with him. I also like that they treat for dandelions and will come follow up with any problems for no extra charge. I've recommended them to other people as well.

Our grass was dying. Our lawn was almost 70% dead in the front, and they came and did slice seeding for us. They were very prompt and made sure that everything was taken care of. They came back a couple of times to check and make sure it was doing all right. We have had them do our fertilization program for this year also and they have done a good job with that. Our lawn looks great. The slice seeding was done a year ago and it cost $350 to do both the front and the back. We have five or six treatments that we are paying for throughout the season this year. We thought it was pretty reasonable. We would highly recommend them. We would rate them highly and would use them again in the future.

They are reliable. They provide extra services. For instance if I have moles in the backyard they will take care of them. They show up on time. The price has always impressed me. They are reasonable. They come out four times a year. They will leave the bill at the front door, or you can pre-pay for a discount. They have a sense of humor.

They do fine. There's not much to say. They come when they say they will and always call ahead to check it's ok. I think the prices are reasonable and comparable to other services.

I just thought that they had quality work. They were very happy, the lawn looked very terrible and now it looks great. We would use them again, they were great.

We pay in advance for the services and get a 10% discount. They always leave a flag on the lawn and an invoice in the door. If I am here when the technician is here, he has always answered my questions.

They have done good job on our lawn and I have been impressed with them throughout the year. They are always good about calling and letting us know when they will be there so we can out our dog up, I really appreciate that. I would recommend them to others.

Estimate process was great--received detailed info on my lawn needs. However, getting the work done was a problem. It is my perception that this is a "mom & pop" shop that isn't quite ready for the big time or perhaps were just overwhelmed by their recent direct mail flyer. They are open only in the mornings and most transactions had to be done via Voicemail. When I finally reached someone today, (4/25/07) named Angie, to find out why my service hadn't been started (waiting over a week, where all but 1 day had been BEAUTIFUL) her reply was condescending and she let me know it raining today and they couldn't do it. No offer of explanation about the prior great days. She tried to look up my account, didn't have any notes of the service I had even ordered...and when I canceled she said fine. Didn't really seem to want the business. It's stupid to try this hard to GIVE SOMEONE MY MONEY!

I'VE HAVE HAD SOME BILLING PROBLEMS.