THOMAS FENCE CO

Excellent. The materials and staff were of the highest quality.

They did a nice job, the guys get bonus points for dealing with a Thunderstorm and working in a bit of rain once the storm passed. They were very polite, explained what they were doing and checked in at the end of both days. I will be bringing them back when I am ready to replace the rest of my fence.

The first day went well. The crew had torn down the fence and set the poles for the new fence in less than four hours. The actual installation (on the second day) took roughly 45 minutes to complete. The prices were slightly cheaper than other local competitors. I took a letter off for responsiveness as the date of the job was not communicated until I called them for an update. Additionally, I did not receive a call from the crew letting me know they were on their way. I took a letter off on professionalism because, while the crew did clean up after the job and hauled the old fence away, they left garbage in the poles of the new fence, which cannot be removed without disassembling the fence. I would have provided a garbage bag or trash receptacle had they asked.

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This company is so professional and responsible that there is no reason to look anywhere else for your fencing needs

They are reliable, give accurate bids, and are very on top of things. They have been in business for a long time, and have a great reputation.

They give you a time schedule and they do follow through. They first came out to repair. They then came out to double check and made sure that it had been repaired. They were very persistent. We had spent a lot of money on the fence and they repaired it for free. They are interested in customer satisfaction. As a matter of fact, they called me again to make sure that I was satisfied with their product. My overall experience was very good. I would use them again in the future.

It went well overall. It was a fairly small job for them , so there was some uncertainty about scheduling as they tried to fit us in around bigger jobs. I was very pleased with the response regarding a post that had sme cracking issues. They were out within 48 hours to replace it with a new one.

Fencing went fine. Owner is extremely responsive when two very minor concerns came up. Owner is accessible which is a reason I would recommend this company and return to them in the future. Installers were professional and polite.

At our first meeting, Drew Thomas arrived on time and gave a very accurate quote. We were informed quickly about a delay due to our request for non-standard height. When the material was available the work was started in a timely manner. The 2-man crew arrived on time, were extremely polite and professional, put in a full day's work, and kept the area neat and safe. When they realized that a flowerbed was possibly in the way, they discussed options with us and even hauled away some extra bedding material at no extra charge. The one day that the crew was unable to come we were notified early in the morning so I didn't have to wait around. The yard was cleaned up and left in great condition.

Drew was very helpful in the planning stages. The workers were very professional. It was a large job, and they were very efficient. The fence is beautiful. I would highly recommend.

WHILE WE FELT HIS COMPANY WAS A LITTLE PRICEY, WE WERE VERY PLEASED WITH THEIR WORK ETHIC AND THE QUALITY OF WORK. THEY WERE QUICK, EFFICIENT, FRIENDLY, AND WE WERE VERY PLEASED WITH THE FINAL RESULT.

We were not really sure about designs and it was a great help to have Drew Thomas come to the house and discuss options and estimates. Installation days were very good, since they use only their own teams of employees/installers and do NOT subcontract! We are very pleased and get many compliments.