AL FARNAM MAINTENANCE LLC

Diagnosed and corrected problem quickly

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The drain for the air conditioner was plugged and water was coming out of the top of my furness and I couldn't fix it. Al tried to help me over the phone and when that didn't help, He came out to the house and was able to get the drain unplugged.

e would come out to our home because we live in a mobile home park. The other places treated like we are trailer trash. I live in a senior citizens park, and we definitely need heat in the winter. I will definitely let the folkd in our part to call Farnhams first, and not waste time on the hight class folks in time who think we senior's are trailer trash. We do not need them. Thanks Farnmans.Sure enough 3 days later the furnace quit working. This was in late October and the weather was getting quite cold. We called them back so they could order the necessary part. It took them a while because their manufacturer sent the wrong part, but as soon as the part came in, they were out first thing that morning and we had heat again. I want to mention that I called three other heating supplier's and repairmen, and no on

Not good. Guy couldn't find the problem and spent too much time taking register off(old) and messin with it. Was charged 1 hr labor and he was here about 15 minutes. I later had Baumberger heating come and they found that the problem was just that the vent in basement was shut off to that register! Total waste of money!

Very good. Provided good advice.

I was not here the first time the repairman made the trip out to our home. Two days later when the motor was so loud and would not kick on, we called and they sent the repairman out within several hours. The weather was not too bad so house was livable along with electric heater. He had to replace the blower motor this time. He was knowledgeable, and answered our questions. Was impressed with the response time and work that was done. Will recommend this company to others.

I contacted them 2 times to get a quote for replacing furnace and AC since they had installed the previous ones (noted on the units). I had to call them again an hour after the scheduled appt for the quote to see if they were coming. Estimator came an hour or so later. I never received a quote from them and didn't bother to call again.