Get matched with top fire pit installation pros in Amherst, OH

"This updated review is long overdue and I apologize. Two years ago I needed some repair work done to my stack stone mailbox it was leaning due to excessive water erosion below it. I contacted multiple contractors including QPS without realizing it was the original firm that did the work in 2011. I didn’t expect any warranty coverage for the repair. Rob showed up, immediately recognized me, we reconciled and we proceeded to go over the needed work. Without hesitation, Rob, immediately said he would fix the work and not charge me for the labor or materials. I was floored, like I stated, he did the work over 5 years ago at the time, I expected nothing. He went above and beyond to make it right, above any expectations I had. He worked great with my schedule and got the repair done wonderfully over engineered for the need. Lesson for me, seek understanding, and above all, and in all, Grace! Rob and QPS is a great person and company, I would be thrilled to use them again and refer. He cares!"

"Please don't use this company!! They came to my house to blow out my sprinkler system and that went ok but Jim said that my system had weak valves or solenoid's and then apparently to prove his point he snapped one off in the valve box. He then took me over to an outside electrical junction box and said that chipmunks had gotten in and were chewing the wires, when I started to bend down to see what he was talking about he pushed himself in and said, "here let me help you", and got out his folding knife and began to jam it into the box all the way to the bottom as though he was digging in the soil in the bottom of the can. The he started telling me that I had a lot of problems with my system but that he could fix everything in the spring for around $500.00. This was all a shock to me and left me befuddled since my system was working fine over the summer. I paid him and he left but then I remembered that last year when I had him out he said something about my valves not being the good kind and began to crank on them and I had to tell him please don't break them even if they aren't the strongest. Then I went back to the wiring box and looked more closely and found that all the wires had been cleanly cut all at the same point and the cut was fresh with shiny wire exposed! Definitely not chipmunks!! I called Jim and confronted him about breaking my valve and cutting the wires and asked him why he had jammed his knife into the box the way he did and he said, "Oh the wires were impacted with soil". When pressed further he went back to the chipmunk story. He was clearly damaging my system in order to create future cash flow for himself. These guys are total scammers!!! I told him I want a refund, but he didn't agree to this and I haven't seen one yet. Avoid this company at all cost!! I'm telling all my neighbors to dump this guy. I only hope that this post can save others what I had to experience. Huge breech of trust!! I only gave this company one star because it wouldn't let me post my comments with zero stars. They deserve negative five stars."

"The young lady that scheduled the visit was exceptional. She was friendly and accommodating. Work was completed. The fellas were respectful, engaging, and highly knowledgeable. They took time to explain things in laymen terms and demonstrated how to operate each fireplace. For a beginner like me I was overjoyed to have the direction. They even offered to come back in the Fall to show me again how to operate the fireplaces. Exceptional service! I requested for them to put me on their list next May to complete more work."

"Kevin was FANTASTIC Did an amazing job and great customer service"

"Kirk was great!! He listened to what my wife and I were saying and responded very well. We wanted old overgrown shrubs to be removed and replaced with shrubs that would not require much upkeep and trimming. He told us about evergreens that have various hues and sizes. He planted seven shrubs, there are three different hues and one shrub that will grow taller. Then put stone down as dressing for the bed. We could not be happier. A neighbor hired him to work on her landscape after she saw his work. Kirk and Rob were great!!!"

"Matt did a great job with our backyard transformation project. We had 3 areas that would flood even with a small amount of rain. My backyard was so uneven that my kids could not safely run without stepping into holes due to neglect by previous owners. Matt removed a shed and gazebo and disposed of it. He was flexible with a last minute tree removal and halted the project to accommodate our schedule. We no longer have water issues, even landscape, and a great looking new lawn. Matt is very professional and a great communicator. He has followed up with us multiple times, overseeded, and fertilized. He even gave us free mulch that was unexpected. I would highly recommend Matt's services."

"Received a consultation from this company in April 2024 for privacy bushed in back of home. His initial professionalism and salesmanship made me decide to use him for our project. We asked they he order and install 8 Juniper bushes for the project. Project install happened on 5/16/24. During the install, landscapers hit a sprinkler line on one of the tree sights. I understand that this happens and is sometimes part of the gig. When I noticed the damage, after the tree was installed, contacted owner. His response “ did you tell them the sprinkler line was there”. My home has water everywhere, and as a matter of fact we changed some of the location due to sprinkler line location. “ You have to tell my guys where the gas line are, and sprinkler lines”. I’m sorry, but I do not know anyone who has a map of sprinkler lines underground. Having said all of that, he said he could call his sprinkler guy, but could not guarantee his work. I than went on YouTube academy and figured it out for the next three days. Our first Juniper died early June and was replaced on 6/15. On this day, owner claims that the island was saturated with water with the tree he was replacing, and that the tree may not survive. That tree is the only tree flourishing. Currently 7/22/24 Four of the eight trees are dying. Owner has relinquished all responsibility to the grower with whom I have not even meant. Frankly, I do not even know who the grower is at this point. He has stated that I must now be in direct contact with grower. This has been the most unprofessional owner post install of service. He was paid in full and has not been honorable. I would proceed with cation and obtain everything in weighting . He is not trustworthy or honorable."

"Met w John Shuleva, president - to get an estimate & some ideas on how to improve landscaping in back yard area. John arrived, but didn't seem too interested. I asked him to provide an estimate w scope of work, but he never provided this. When i followed up w him, he said they were busy & needed a few more days to provide estimate. They never provided an estimate, given the lack of interest I decided not to follow up a 2nd time. Not sure what the issues were, but given my experience I would not recommend them for landscaping services. Bottom line, I was disappointed in lack of interest & no follow up. Ernie Kulik"

"Dan did a fantastic job installing our landscape lighting. His attention to detail is outstanding. Would recommend him to my friends and neighbors."

"They were on time, did great work, kept within their estimate, finished when they said they would. I would definitely use these guys again, highly recommend them!"