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PROFESSIONAL FURNITURE SERVICE INC

Furniture Refinishing and Repair

About us

We have been in business for 29 years. Visit our web site for video and more info. We handle insurance claims or the average furniture repair. We also do touch up and reconditioning in home so the furniture never leaves your home.

Business highlights

46 years of trusted experience

Services we offer

WOOD REPAIR & FURNITURE RESTORATION.


Accepted payment methods

Check

Reviews

4.912 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
92%
4
0%
3
0%
2
0%
1
8%


Rating CategoryRating out of 5
quality
4.9
value
4.7
professionalism
4.9
responsiveness
5.0
punctuality
5.0
Showing 1-12 of 12 reviews

LB S.
04/2023
1.0
furniture repair
  + -1 more
The woman who answered the phone was incredibly rude. Based on how I was treated by her, I would never use their services.
Description of Work: Touch up kitchen cabinets. I was referred by my contractor.

Rating CategoryRating out of 5
professionalism
1.0


TOM D.
04/2020
5.0
furniture repair
  + -1 more
I ordered a very ornate desk and when it came, one of the corners was badly damaged. I negotiated with the seller for a partial refund and hired professional service to fix it. It was an amazing reconstruction and it looks flawless. The desk looks as good as new. They were punctual, informative, and friendly. I would highly recommend them to others.
Description of Work: They fixed a desk.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Shelley G.
05/2018
5.0
furniture repair
  + -1 more
Excellent work. Professional service. Very happy. I would definitely use in the future.
Description of Work: Restoration of damaged areas of kitchen cabinets

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Joni B.
12/2017
5.0
furniture repair
  + -1 more
My 14 year old kitchen cabinets were fading around the handles and from sun exposure. Professional Furniture Services sent out 2 guys who came in with a kit, mixed color to match the cabinets and touched them up. Cabinets look great! The other alternative would have been to strip and refinish the cabinets which would have been very costly. I highly recommend the company!
Description of Work: Touch up kitchen cabinets

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Vicki G.
11/2016
5.0
furniture repair
  + -1 more
It went great. The turn around time was quick and the work was outstanding. It is impossible to tell that anything was ever wrong with the chair. And to top it all off, they are very pleasant people with whom to work.
Description of Work: They repaired an antique captain's chair whose seat had totally split in half and whose spindles needed to be secured.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$55

susan R.
10/2016
5.0
furniture repair
  + -1 more
This company came to repair antique furniture that was damaged by movers (see review for Leaders Moving). Initially we had a bit of difficulty scheduling a time for them to come to my home, but when wee were able to find a time for them to come out they did a superb job! I had several antique pieces damaged by movers, one severely. The gentleman that arrived ( I don't remember his name), showed up on time (always a good sign!), quickly assessed what needed to be done and got to work. My antique washstand mirror & towel rack was broken in two pieces and when he was done I couldn't tell where the break was even though I watched him repair it. There was a large chip off of the leg of my mother's dresser and again he repaired it so well I couldn't tell it was ever damaged and my schoolhouse desk was the same. The repairman was knowledgeable, efficient and personable. I would definitely use them again. The $100 was the deductible I agreed to pay when the movers showed up, (I would never do that again!!) so I don't know exactly how much these repairs would have cost.
Description of Work: This company came to repair antique furniture that was damaged by movers (see review for Leaders Moving).

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

John S.
03/2016
5.0
furniture repair
  + -1 more
You can not even see the repair. They were on time, friendly, professional and clearly very very good at repair. Just amazing. Looking around for some other projects they might do for me. This particular job was a warranty repair.
Description of Work: The veneer on one of our kitchen cabinets had 'bubbled' up - looked to me like not enough glue or glue machine missed a spot. Regardless the cabinet maker sent Professional Furniture Services to fix it and fix it they did. Our cabinets are dark cherry and the match was perfect. Craig reglued the 'bubble' and then filled up the crack and buffed and refinished. He knows his stuff.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1

John D B.
03/2016
5.0
furniture repair
  + -1 more
unknown
Rating CategoryRating out of 5

Virginia W.
10/2013
5.0
furniture repair
  + -1 more
I called the shop first and got nice welcome and directions to the facility. I took an antique maple chest I had just bought to have a the back reinforced. There was a split in one of the panels and I felt the piece was unstable. Ken was very professional and examined the chest and made suggestion about how they could fix the problem and also agreed that the back of the chest was original and should not be replaced. He suggested adding two boards like two that were on the original back as reinforcements. They stained these new boards to match the originals and it looks great as well as strong. They finished just as they promised and called for me to pick up the chest. Ken was not at the shop when I went to get the chest and there was one workman in the shop when I arrived so I helped load the chest myself. I was surprised when he told me that most people bring someone to load the furniture. This never occurred to me. The chest was unloaded for me with no problem so I did not expect this response. We got it done so I was glad I did not need to come back again. I am pleased with the work done but after getting the chest home and putting it in the bedroom, I noticed that a stain was on the carpet. As I checked the chest, the stain was not completely dry one section and had run onto the carpet. I wish Ken had been at the shop because I don't think either of these things would have happened. I still think this is a good company, concerned people who have a good reputation and this was an unusual situation, however these are things they need to address for future customers.
Description of Work: Reinforced back of antique maple chest that has split in back panel.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Bert T.
03/2013
5.0
furniture repair
  + -1 more
All worked very well. No glitches. It took about three weeks, just as they estimated.
Description of Work: We have a very old family heirloom shelf clock with an ornate, carved wooden mantle or crown that was chipped, broken into into several pieces and missing a piece and an important decorative element at the peak Having used the services of Professional Furniture Services in 2007, following a major disaster that damaged a number of pieces of wooden furniture, we contacted the company via email. We sent a photo of the portion of the clock needing repair and fairly quickly received an estimate by email of $200 - $250. We took the clock to the workshop in Amelia, OH, and discussed the problems. When asked what the missing decorative element looked like, we did not have an answer but agreed to look through photos and see if we could find one that showed the clock before it was damaged. We were unsuccessful but found on the Internet an image of a clock by the same maker at auction. The crown was almost identical. I sent the image to the shop. The restoration work was superb. The woodworkers there are craftsmen. They will pickup larger pieces of furniture.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

MARILYN W.
03/2013
5.0
furniture repair
  + -1 more
Everyone that I dealt with at Professional Furniture Service was very helpful and professional. I'm very pleased with the work that was done on the cabinets and plan to also have them correct the color on the upper cabinets.
Description of Work: When we remodeled our kitchen about 10 years ago we installed cherry cabinets with a light colored finish. Over time, portions of the wood darkened while other sections remained light giving the cabinets an unattractive, uneven appearance. I contacted Professional Furniture Service after being referred to them by a rep for the cabinet manufacturer and scheduled an appointment. Jerry came out to my home the following week and was able to touch up and blend the color on the lighter areas of the base cabinets to match the darker areas.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

KIMBERLY W.
01/2006
5.0
furniture repair
  + -1 more
Excellent - he knew exactly what he was doing and he understood what we needed done. This finished work looked as good as new or as good as it can get.
Description of Work: They came out and touched up all the nicks and dings on the cabinets in the kitchen and in the study.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

    Contact information

    95 W MAIN ST, Amelia, OH 45102

    WWW.PROFURNITURE.COM

    Service hours

    Monday:
    8:00 AM - 4:00 PM
    Tuesday:
    8:00 AM - 4:00 PM
    Wednesday:
    8:00 AM - 4:00 PM
    Thursday:
    8:00 AM - 4:00 PM
    Friday:
    8:00 AM - 4:00 PM

    Licensing

    Bonded

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Furniture Refinishing and Repair

    FAQ

    PROFESSIONAL FURNITURE SERVICE INC is currently rated 4.9 overall out of 5.

    Monday: 8:00 AM - 4:00 PM

    Tuesday: 8:00 AM - 4:00 PM

    Wednesday: 8:00 AM - 4:00 PM

    Thursday: 8:00 AM - 4:00 PM

    Friday: 8:00 AM - 4:00 PM

    PROFESSIONAL FURNITURE SERVICE INC accepts the following forms of payment: Check
    No, PROFESSIONAL FURNITURE SERVICE INC does not offer free project estimates.
    No, PROFESSIONAL FURNITURE SERVICE INC does not offer eco-friendly accreditations.
    No, PROFESSIONAL FURNITURE SERVICE INC does not offer a senior discount.
    No, PROFESSIONAL FURNITURE SERVICE INC does not offer emergency services.
    No, PROFESSIONAL FURNITURE SERVICE INC does not offer warranties.
    PROFESSIONAL FURNITURE SERVICE INC offers the following services: WOOD REPAIR & FURNITURE RESTORATION.

    Contact information

    95 W MAIN ST, Amelia, OH 45102

    WWW.PROFURNITURE.COM

    Service hours

    Monday:
    8:00 AM - 4:00 PM
    Tuesday:
    8:00 AM - 4:00 PM
    Wednesday:
    8:00 AM - 4:00 PM
    Thursday:
    8:00 AM - 4:00 PM
    Friday:
    8:00 AM - 4:00 PM