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Streamline Your IT LLC

Computer Repair, Computer Sales, Computer Training,

About us

A+ certification. Network+ certification. MCP 2.0 certification. Dell certifications. $30 discount on first full hour to Angie's List members. 25 years of certified and specialized experience.

Business highlights

15 years of trusted experience
Emergency Services Offered

Services we offer

Computers networks, servers, training, website design & development, application assistance, data backup and recovery, PC solutions, integration security & firewall configuration.

Services we don't offer

N/A

Amenities

Senior Discount

5%

Emergency Services
Yes


Accepted payment methods

Check
Visa

Reviews

4.919 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
89%
4
5%
3
0%
2
0%
1
5%


Rating CategoryRating out of 5
quality
5.0
value
4.9
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 1-19 of 19 reviews

BILL & PAM K.
08/2012
5.0
computer repair
  + -1 more
Amazingly well!!! He is so knowledgeable and so easy to work with. He is very conscientious about his work. He makes suggestions of things to consider in the future. I did not feel as though he was pressuring me to do any of the suggestions. He explains everything to you and why it needs to be fixed or why you might consider whatever he is suggesting. I really feel that I got more than my money's worth. As I previously stated, Martin replaced my two old computers with one computer, transferred necessary files from both computers onto the new computer, and installed a new accounting program. In addition he worked on my husband's laptop. Very impressed with Martin Ruder and would highly recommend him to anyone I know.
Description of Work: I can't say anything but praise for Martin Ruder. We have a small business that we do the accounting part from our home. I was previously using 2 computers networked together and the computers were getting really old. My accounting software was also needing to be upgraded so we got Martin in to accomplish all of this. He installed a new computer to replace the two that I had been previously doing my work on, transferred all my necessary files from the other computers to the new computer, then installed my new software. He also worked on my husband's laptop that really needed some adjusting.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

MARK R.
07/2012
5.0
computer repair
  + -1 more
Will use Streamline Your IT LLC again.
Description of Work: Martin returned my phone call with in minutes. Performed a system check of my computer for viruses and cleaned up same. System runs quicker.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50.83

JEAN S.
01/2012
5.0
computer repair
  + -1 more
He is excellent. If he will be late he will let you know. He's friendly and very knowledgable. Great person to deal with.
Description of Work: My computer had froze up.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$135

GAIL M.
05/2011
5.0
computer repair
  + -1 more
The price was reasonable…I usually have him come out ones a year or when in trouble or it looks like I have a virus or something. He wrung 60 million things at one time and he cleaned the computer out. He installed stuff that you needed like upgrade soft ware. About the price I really don’t know what it costs normally. But I know there are a lot people who know about all this and they don’t help you. So I would say that the price is where it should be. He did a real good job. I have friends who dabble in it and they come over and helped me to get through something when it is easy. But when it come to something hard and I want to come through with the peace of mind and know that everything has been taken care of I would say that Streamline does it best. I am not his biggest customer. I have used him two or three times because he used with another company and that company went under and he went on his own. I just have a home computer and I am not in any small business. He came out quickly for me. He could have told me that I am too small and he can get here when he can. He is professionally very good and I like him. I will continue using his services in the future.
Description of Work: Streamline Your IT LLC came out to fix my computer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

ROB S.
02/2011
5.0
computer repair, computer training, computer sales
  + 1 more
As usual, he showed up when he said he would and exceeded all expectations. The best there is as far as I'm concerned.
Description of Work: I have a small business with a point of sale system and seperate accounting software. Martin Has always been there for us at a moments notice and has been our savior on many occasions. Our network is set up so he can log in remotely and repair or troubleshoot our system at any time, (all hours of the night sometimes) and he does a great job. Recently our 7 year old hard drive fritzed and he was able to recover all of our data, source a new system and install, network and get us back up and running in very short order. We are very fortunate to have his and Bonnie's services available to us and would recommend Streamline Your IT to anyone. He also takes care of our personal home network and wireless needs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

NOELLE O.
04/2010
5.0
computer repair
  + -1 more
Very well. Martin was able to come out the day we called, and as usual determined what the problem was, and corrected it, time-consuming though it was. We have used his services before with great results, including a total wipe and reload. He is also a great advisor re: computer maintenance/protection. Though his expertise carries a price, I feel it is well worth it (and he does have a cap for his labor charge).
Description of Work: Fixed our computer after we mysteriously disabled it

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

HELEN H.
03/2010
5.0
computer repair
  + -1 more
Martin is always prompt and professional. He is also very pleasant and does not assume that I don't know anything about the IT issues. He is very approachable. I operate my own business and am very value conscious. I really appreciate being able to use Martin for big and small problems.
Description of Work: Martin problem-solved difficulties in three computers at two different sites.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

CHRISTIE G.
03/2010
5.0
computer repair
  + -1 more
It went incredibly well. I have worked with this group several times and always admire their persistent attitude. They work through any issues that come up--and we all know there are always issues with IT-- and don't stop until they are sure everything is resolved. They are increibly thorough and I totally trust them.
Description of Work: Martin uploaded Windows 7 and make sure that EVERYTHING else was still working. There were a number of snags in the process and he even came back on Saturday morning to make sure everything was set up and working perfectly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

HOWARD A C.
03/2010
5.0
computer repair, computer sales
  + 0 more
He has helped me with software issues for the last 5 years and he is smart, classic and solves problems for me that I did not know were able to be solved. He has always been reasonable with his pricing.
Description of Work: He fixed one computer, for $300, and sold me another computer with software added to the computer for $829.00.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,129

R P.
03/2010
5.0
computer repair
  + -1 more
Every experience we have had with Martin has gone very well. If there ever was an issue he would immediately correct it. He has made himself available and we have not ever experienced a problem with getting in touch with him. He has; increased the memory in our computers, installed battery back up systems and many other things that I cannot remember all of them.
Description of Work: Martin has been providing computer services for us for the last 3 years. The most recent work he did was to build a computer for my wife and provided wireless network service in our home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

GAIL M.
03/2010
5.0
computer repair
  + -1 more
My computer shut down and indicated there was a virus present. I called Martin at Streamline Your IT and he came right out, got rid of the virus and cleaned up my computer. He added a couple programs to safeguard my system that will help prevent the problem I encountered. When he left my computer ran much faster and I had the assurance that my computer was safe again. Martin is very fast at diagnosing any problem and he really knows what he is doing. He has worked on my computer before and I will call him again if, or when, I have computer trouble in the future.
Description of Work: Removed virus from computer, installed additonal safeguards to prevent similar problems in the future.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$135

MICHAEL & RENEE S.
02/2010
5.0
computer repair
  + -1 more
My laptop was running very slowly and would sometimes get stuck and have to be shut down manually. Martin was able to schedule me for an after-hours appointment (6 p.m.), which I appreciated, since it meant I did not have to miss work. He was very professional and helpful. My laptop is now running great!
Description of Work: Cleaned up unnecessary software and programs on laptop. Downloaded and installed new anti-virus software. Set up a printer share with desktop and networked the two computers.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$183.24

Jennifer D.
02/2010
5.0
computer repair
  + -1 more
It was great! He is always able to find the problem and fix it, and he also looks for any other potential or real problems that might be there. He makes suggestions that help. I have been a client of his since he began his own company. I also had a second need for his services last week, and, again, he did a wonderful job. His personality is great, and he remembers me well when I call and when he is here.
Description of Work: Printer wouldn't function. Removed outdated driver and installed new one. Tested it. Worked fine. Also, installed new mouse, checked and updated other programs. Made suggestions about new operating system and is going to check things I might want to do to update my computer. Also, gave me a $30 Angie's discount. He was very pleasant and very helpful. I have used him before and will use him again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$168

Jennifer D.
02/2010
5.0
computer repair
  + -1 more
He did an excellent job with something neither I nor my wife could do. He also made a couple of recommendations for improving performance and with other things about my computer. It is always a joy to talk with Martin. He has an interest in my health condition and in my family. I will continue to call him whenever I have a problem. I trust his judgment
Description of Work: This follows an earlier report of repairs made in January that didn't go through. I had some new equipment installed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$103

Linda W.
02/2010
5.0
computer repair
  + -1 more
My PC was running slowly and shutting down at times. I feared the worst, assuming that there was a hard drive problem - due to the alarming noises that accompanied the shut downs. I dreaded the thought of having to take it to a repair center. To my delight, help came to me in a professional and timely manner. Martin Ruder addressed these and several other issues over the course of 2 service calls. The second call was needed because the power supply needed to be replaced. The exact part for my aging Dell computer was no longer available. However, Martin checked around locally and got a suitable replacement the next day that he was willing to modify for my older PC. He brought it to my home and installed it on-site. He seemed to have a lot of expertise and experience, answered all of my questions in "non-geek-speak," and was easy to relate to. I will definitely be calling these guys again to keep my computer running smoothly.
Description of Work: Replaced antivirus software, installed printer on laptop, replaced PC power supply.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$237

JAY & GENIE H.
12/2009
4.0
computer repair
  + -1 more
It went well overall. Although we only asked for him to transfer data from one computer to the other and network the two computers, he performed other services that were not requested. I would recommend that you are very clear what you need him to do. To his credit, he took special efforts to make sure that I purchased the correct operating system (which required my returning the first computer that I purchased).
Description of Work: Martin set up our new computer and networked it to an existing computer. He also downloaded our security software and several other programs. He also advised us as to the correct operating system requirements we would need in order to effectively operate our business in the new Windows 7 environment.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

BEVERLY S.
12/2009
5.0
computer repair
  + -1 more
I recieved prompt response to my initial call with service arranged at the earliest conveince for both of us. I was updated by text and email regarding schedule. The installation was quick without further issues. Martin also ran a check on my systems to make sure everything was up to date. Although it has been infrequent, I have worked with Martin a number of times in the past few years. I find him to be attentive, professional and knowledgeable.
Description of Work: My computer was off-line with connectivity problems. Martin installed a wireless network card on my Dell and fixed wiring on old hard wire network.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Carol G.
11/2009
5.0
computer repair
  + -1 more
Martin Ruder from Streamline Your IT LLC designed and set up my new home computer system for less than the cost of a similar system from Dell. What's more he transferred all my files and pictures to the new machine including Outlook contacts and Explorer favorites. Everything is running smoother and faster than ever. If you want to "Streamline" your IT, call Martin
Description of Work: Designed and set up new computer system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Christine M.
11/2009
1.0
computer repair
  + -1 more
No, sir, that is inaccurate. I did not receive an e-mail from you 5 months ago, nor have you ever done work for my wife or me. We've only been in Columbus for a little more than 1 year and I've only had 1 service done to my computer, and it was not by you. Please delete my contact information from your records.
Description of Work: I have not hired this person and likely would not. I don't know Mr. Martin Ruder and have never heard of StreamlineYourIT, but twice this week, Mr. Ruder has e-mailed me soliciting business. The first time, there was an attachment to his e-mail about a Windows upgrade. Needless to say, I didn't open it since I didn't know him. Tonight, I received another e-mail announcing that Mr. Ruder has joined Angie's List and is offering discounts to Angie's List members. I don't know how this person got my e-mail address, but I find this to be unprofessional and annoying. and I suggest that Mr. Ruder find another way of securing clients.

Rating CategoryRating out of 5
professionalism
1.0


Response from Streamline Your IT LLC
I did send an email to the member's husband with information, tips, etc about Windows 7. I also sent him one letting him know we offered a discount to Angie's List members. However, previously we had sent him one about 5 months ago, letting him know that I left a previous computer company and I was touching base with customers that I had done work for in the last 6 years. His contact information came from my personal cell phone with cell, email, etc. from where I had done something for him during those 6 years. I am sorry that the member apparently does not remember my name. I am sorry that she chose this forum to attempt to damage us. Had she requested, we would certainly removed her from our informational list. We have only contacted people we know and of course have immediately removed her from our informational list. Martin Ruder

    Contact information

    1309 S. Watkins Road, Alexandria, OH 43001

    www.streamlineyourit.com

    Service hours

    Monday:
    9:00 AM - 4:30 PM
    Tuesday:
    9:00 AM - 4:30 PM
    Wednesday:
    9:00 AM - 4:30 PM
    Thursday:
    9:00 AM - 4:30 PM
    Friday:
    9:00 AM - 4:30 PM

    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Computer Repair,
    Computer Sales,
    Computer Training,
    Office Equipment Repair

    FAQ

    Streamline Your IT LLC is currently rated 4.9 overall out of 5.

    Monday: 9:00 AM - 4:30 PM

    Tuesday: 9:00 AM - 4:30 PM

    Wednesday: 9:00 AM - 4:30 PM

    Thursday: 9:00 AM - 4:30 PM

    Friday: 9:00 AM - 4:30 PM

    Streamline Your IT LLC accepts the following forms of payment: Check,Visa
    No, Streamline Your IT LLC does not offer free project estimates.
    No, Streamline Your IT LLC does not offer eco-friendly accreditations.
    No, Streamline Your IT LLC does not offer a senior discount.
    Yes, Streamline Your IT LLC offers emergency services.
    No, Streamline Your IT LLC does not offer warranties.
    Streamline Your IT LLC offers the following services: Computers networks, servers, training, website design & development, application assistance, data backup and recovery, PC solutions, integration security & firewall configuration.
    N/A

    Contact information

    1309 S. Watkins Road, Alexandria, OH 43001

    www.streamlineyourit.com

    Service hours

    Monday:
    9:00 AM - 4:30 PM
    Tuesday:
    9:00 AM - 4:30 PM
    Wednesday:
    9:00 AM - 4:30 PM
    Thursday:
    9:00 AM - 4:30 PM
    Friday:
    9:00 AM - 4:30 PM