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MERCER DOOR SALES

Garage Doors

About us

CHARGES FOR SERVICE CALLS.

Business highlights

28 years of trusted experience

Services we offer

GARAGE DOOR, REPAIR, INSTALLATION AND REMOVAL.

Services we don't offer

OPENER REPAIRS.

Amenities

Free Estimates
Yes


Accepted payment methods

Check

Reviews

4.912 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
92%
4
0%
3
0%
2
0%
1
8%


Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 1-12 of 12 reviews

ELEANOR C.
06/2013
1.0
garage doors
  + -1 more
They were horrible. I waited and waited and waited and couldn't get hold of him. A month later he called and said he had been on vacation and then hurt his back. He told me he would bring me some samples and I never heard from him again. I would never deal with them again.
Description of Work: The guy from Mercer Door Sales came and said he could get me the door that I wanted.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Tom R.
06/2013
5.0
garage doors
  + -1 more
He is fabulous. He comes after work if he needs to, He goes above and beyond and even fixed things that weren't part of the original reason he came out.
Description of Work: He came to do work on our garage door opener because we were having.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Patricia G.
01/2011
5.0
garage doors
  + -1 more
He was very prompt. He told me what to purchase so I went out and purchased it and he came and installed it exactly when he was supposed to. He was helpful and knowledgeable. Now he has a trip charge that he didn't have before so because of that I won't use him again.
Description of Work: Mercer Door Sales installed a garage door opener.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$125

BRIAN C.
02/2010
5.0
garage doors
  + -1 more
Steve hung two doors for me. I could not be happier with the service, or the doors. He serviced my doors in my shop that someone else did, and they now work better than they did 8 years ago when they were new. Will use him again, and recomend him to friends.
Description of Work: Hung two garage doors with openers

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,200

Tom R.
06/2008
5.0
garage doors
  + -1 more
I called at 4:00 and he called me back at 6:00 and actually came out that night and took a look at it. He came back at 3:00 the next day and fixed it. That was really amazing. He is a really professional, down to earth, responsive, and a generally nice person. He was flexible, we didn't even have to be here. He just came, fixed it, and left a bill for us.
Description of Work: They came out and replaced the springs and lubricated the garage door opener and gave a us a new gargae door opener controller.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$230

ANN L.
10/2007
5.0
garage doors
  + -1 more
Steve was very professional and did the work needed. We thought we had a broken spring, but it turned out to be something different and he only fixed what was needed.
Description of Work: A part of an oversized door had broken and our second garage door was not working properly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

ELAINE R.
04/2007
5.0
garage doors
  + -1 more
I called, described the problem, and left a message. Very shortly thereafter, he returned my call and even asked if I didn't mind if he stopped by in a few minutes to see the garage door. He arrived in 5 minutes, greeted me, looked at the door, gave me an estimate and left. Prompt and very polite! He brought the spring over the next day and installed it quickly. We are VERY pleased. He was professional and polite.
Description of Work: He replaced our garage door spring and serviced our garage door.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$155

PAUL & BARBARA B.
08/2006
5.0
garage doors
  + -1 more
He said the way that my garage door is setup, you can have big problems with the spring breaking. He installed some steel cables so if it breaks it won't come down and hit your car of someone. He did a great job.
Description of Work: They replaced a broken spring on my garage door.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$135

MARIBETH S.
11/2003
5.0
garage doors
  + -1 more
VERY REPUTABLE AND EXCELLENT SERVICE.
Description of Work: INSTALLED A GARAGE DOOR OPENER WE PURCHASED ELSE WHERE. WE PURCHASED THE SPRINGS FROM HIM.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

DIANNE G.
08/2002
5.0
garage doors
  + -1 more
WE ACCIDENTALLY RAN INTO OUR GARAGE DOOR, AND OUR DOOR WOULDN'T SHUT. HE CAME OUT THE NEXT DAY, AFTER I CALLED. HE CAME OUT, AND INSTEAD OF TRYING TO SELL ME A NEW DOOR, HE SPENT A CONSIDERABLE AMOUNT OF TIME HAMMERING THE DOOR OUT SO THAT IT WOULD WORK. IN ADDITION, A WEEK OR SO LATER, I WAS HAVING PROBLEMS WITH MY REMOTE OPENER AND HE CAME OVER TO TRY TO FIX IT AT NO CHARGE. WHEN HE COULDN'T GET IT FIXED HE WENT OUT OF HIS WAY TO FIND ME ANOTHER AT NO CHARGE. HE IS ONE OF THE NICEST, MOST POLITE SERVICE PEOPLE I HAVE EVER HAD THE PLEASURE TO DO BUSINESS WITH.
Description of Work: HE FIXED MY GARAGE DOOR AND OPENER.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

PAUL & BARBARA B.
01/2002
5.0
garage doors
  + -1 more
IF YOU NEED SOMETHING DONE, CALL THESE PEOPLE, ON TIME WAS ACTUALLY EARLY, I WAS REALLY SATISFIED
Description of Work: ADJUSTED GARAGE DOOR AND ADDED NEW SWIVEL

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

DIANNE G.
04/2000
5.0
garage doors
  + -1 more
HE SEEMED VERY HONEST. HE WAS RECOMMENDED BY SOMEONE WHO RETIRED AND WAS ON ANGIE'S LIST.
Description of Work: FIXED GARAGE DOOR OPENER

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

    Contact information

    3724 HARDSCRABBLE RD, Alexandria, OH 43001


    Licensing

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Garage Doors

    FAQ

    MERCER DOOR SALES is currently rated 4.9 overall out of 5.
    MERCER DOOR SALES accepts the following forms of payment: Check
    Yes, MERCER DOOR SALES offers free project estimates.
    No, MERCER DOOR SALES does not offer eco-friendly accreditations.
    No, MERCER DOOR SALES does not offer a senior discount.
    No, MERCER DOOR SALES does not offer emergency services.
    No, MERCER DOOR SALES does not offer warranties.
    MERCER DOOR SALES offers the following services: GARAGE DOOR, REPAIR, INSTALLATION AND REMOVAL.
    OPENER REPAIRS.

    Contact information

    3724 HARDSCRABBLE RD, Alexandria, OH 43001