Reviews
4.63 Reviews
Showing 1-3 of 3 reviews
DIANE A.
09/2008
appliance repair
+ -1 moreHe was a little late but did a good job.
Description of Work: He did a check up on my washer and checked the bottom of the refrigerator.
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| quality | |
| value | |
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Yes, I recommend this pro
$120
Kaylee M.
05/2008
appliance repair
+ -1 moreIt didn't go at all.
Description of Work: They said they would try to get out on Monday around 7pm to fix a broken washer belt. They would call me one way or the other. No show. No call.
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JOHN K.
10/2006
appliance repair
+ -1 moreRick of Rick's Appliance was great, but fixing the refrigerator took four trips and many talks to the mfg tech people. On the third trip Rick spent a good 30 minutes taking to the tech person. He tried every test they suggested, all of which failed to fix the problem and actually shut the whole refrigerator down a one point. It is obvious to me that the mfg tech person had no clue. Rick said he was sure what the problem was but ordered all the parts the tech person required. On the fourth visit he replaced 5 parts including the ''mainboard'', and the ice dispenser now works. I will not hesitate to call Rick again for service on any of my appliances, but I don't think I will buy any more GE products.
Description of Work: The ice dispenser on my ten month old GE refrigerator quit working. Called mfg as required in warranty and after waiting 15 minutes and talking to 3 people(two I could not understand their English)and being disconnected once, I was told I would be contacted by phone within 24 to 48 hours with the name of a service provider in my area. I have never gotten that call. I did however get a call from a survey representative asking me about the quality of my service experience with the mfg service center...I gave them the lowest rating possible and explained why. The lady taking the poll was amazed! I got the number for Rick's Appliance from a web site.
| Rating Category | Rating out of 5 |
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| quality | |
| professionalism | |
| responsiveness | |
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Yes, I recommend this pro
Contact information
491 MORNINGVIEW AVE, Akron, OH 44316
Licensing
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Service Categories
Appliance Repair
FAQ
RICK'S APPLIANCE SERVICE is currently rated 4.6 overall out of 5.
No, RICK'S APPLIANCE SERVICE does not offer free project estimates.
No, RICK'S APPLIANCE SERVICE does not offer eco-friendly accreditations.
No, RICK'S APPLIANCE SERVICE does not offer a senior discount.
No, RICK'S APPLIANCE SERVICE does not offer emergency services.
No, RICK'S APPLIANCE SERVICE does not offer warranties.
Contact information
491 MORNINGVIEW AVE, Akron, OH 44316