ProSpace Solutions a Division of EncoreGarage Ohio

I just want to say after reading the last review I was a little concerned about this company. And when your doing a job like this you want facts and To feel good about your decision. I have not decided yet what I am going to do but here are the facts so far. 1. Returned email within 24 hours 2. Phone call to discuss what I want, went very well and courteous 3. Hope to confirm consult for later this week and I will follow up on here as to how it goes.

Called this company with $4000 burning a whole in my pocket to get a garage floor installed in my new (to me) house. I called three providers from Angies list based on reputation and distance to my house to get comparison quotes. Called the phone number on the top of their website and the connection hung up on me. Wasn't sure if they were still in business. Tried a second time and left a message. Owner called me back 2 minutes later. I had three questions I wanted to ask: 1) How many of these garage floors do you install a week/year? (because there are no Angie's List reviews, I was unsure of the level of their experience). 2) Do you use Epoxy or Polyaspartic floring? (Their website only says "Hybrid Polymer floor coating.") 3) What is the length of your warranty (Their website just only "We have the experience and the confidence to guarantee each garage floor coating system for workmanship and materials and we put it in writing!") When the conversation started I indicated I had a new house and wanted a garage floor covering installed and asked question #1. His responses in order, each time I asked this question: 1) Let's not talk about what I do, let's talk about what you want done. 2) I don't understand what you are asking, do you want a garage floor? 3) What are you asking me? Do you want a garage floor? Very evasive and difficult to communicate with, I declined to continue the conversation after the third evasion of a simple question. I was disappointed because they were located close by and I like to give local companies my business.