PLAZA CARPETS INC

Installer was rude, belligerent, and insulting. His boss suggested we should just leave the apartment and let him do his work. He was also abusive to the poor kid helping him. Stay far away from this company.

An installer named Jeff was rude, no manners and has no work ethics. He started out the day badly. Something happened at the shop with his dad and had to do the install by himself. I showed him the rooms, took down the doggie gate and told him I would hold the door for him since I had cats and one was hiding. I was sitting on the enclosed porch with my puppies with the slider closed until he was ready for me. I came in and my front door was secured open. Needless to say I got mad and yelled what are you doing. I was suppose to hold the door for you. He yelled back and threatened to walk out on the job. I strongly suggested he not do that. I called his boss and they talked. He did a bad job. You can see seams in the carpet, the front door in broken because the wind caught it when it was propped open. He put the new padding in the wet grass and the new carpet on the driveway. Then proceeded to unroll the padding in the street and cut it. He left for lunch which is no problem but why not leave the product in the van instead of laying outside. He didn't sweep his mess up inside and when Jeff came downstairs all he said was you done. I told him I was going to go look at it. He left the closet door off so I asked him to put it back on the hinges. He proceeded to stomp up the stairs to fix what he took off. He walked out the door and said nothing. No by or I'm finished just got in his van and left. I hope people read this and stay clear of Jeff the installer at Plaza Carpets in Akron Ohio.