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Pioneer Basement Solutions

Basement Waterproofing, Drain Pipe Installation, Foundation Repair,

About us

2023 makes us a 14 time Super Service Award Winner! Full service basement waterproofing, foundation repair and basement finishing company. Locally owned & operated for 45 years. We are bonded and insured with employee labor fully covered under worker's compensation. We are not a franchise nor do we sell a "patented" system allowing us the freedom to take a diagnostic approach to our customers' foundation problems and custom fit solutions to their needs. Best reputation in the industry with Zero Better Business Bureau complaints for history of our company. Award winning customer service!

Business highlights

46 years of trusted experience
Women Owned & Operated

Services we offer

Full service basement waterproofing offering all solutions including full exterior excavation as well as interior solutions. Full service foundation repair and replacement for all types of foundation problems. Basement finishing customizable to fit your needs and budget.

Services we don't offer

Ask for details.

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

5.0159 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
95%
4
1%
3
0%
2
2%
1
2%


Rating CategoryRating out of 5
quality
5.0
value
4.8
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 126-150 of 159 reviews

Keith W.
08/2022
5.0
concrete repair, masonry, basement waterproofing, wells, drain pipe, foundation repair
  + 4 more
Great job all the way around
Description of Work: Foundation repair - and included French Drain and a sump pump.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$9,000

Response from Pioneer Basement Solutions
Thank you for your kind review. It was a pleasure working for you!

Jason E.
04/2021
5.0
mulch, basement waterproofing
  + 0 more
Top notch work as always!
Description of Work: Basement Waterproofing
Rating CategoryRating out of 5
Yes, I recommend this pro

Heidi H.
02/2021
5.0
basement waterproofing, drain pipe
  + 0 more
Professional A+
Description of Work: Basement Waterproofing

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Mike R.
02/2021
5.0
basement waterproofing
  + -1 more
It was Amazing work and very clean
Description of Work: Basement Waterproofing

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Mel N.
09/2017
5.0
drain pipe
  + -1 more
.
Description of Work: They put in some drainage, pipe under my basement floor. They put in a sump pump. Waterproofing work. They dug a trench along one side of my basement.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,200

Doug H.
05/2016
5.0
foundation repair
  + -1 more
unknown
Description of Work: Repairs to threshold of door, and corrected foundation drainage and corrected drain pipes, sealed off basement wall, plastic membrane w lifetime guarentee grass seed and straw.
Rating CategoryRating out of 5
Yes, I recommend this pro

Gary B.
05/2016
5.0
basement waterproofing
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Jessica D.
03/2016
5.0
basement waterproofing
  + -1 more
unknown
Description of Work: Waterproofing of my basement was done under cost and very courteous and professional. I would recommend pioneer to anyone.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,900

Joseph Y.
03/2016
5.0
basement waterproofing
  + -1 more
unknown
Description of Work: Hired Pioneer to install interior drainage and sump pump for my basement, de-mold walls and install vinyl overlays. Assessment of the problem was thorough and thoughtful. Representative (Josh) explained solutions realistically, without a "hard sell." Price and workmanship were excellent. I would highly recommend Pioneer.
Rating CategoryRating out of 5
Yes, I recommend this pro

Christopher S.
03/2016
5.0
basement waterproofing
  + -1 more
.
Description of Work: When the first solution didn't work, Pioneer stepped up and provided a second solution at no extra charge. They were exemplary.
Rating CategoryRating out of 5
Yes, I recommend this pro

Frank K.
03/2016
5.0
basement waterproofing
  + -1 more
unknown
Description of Work: Excellent work Workers very professional

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,500

Christopher S.
03/2016
5.0
basement waterproofing
  + -1 more
unknown
Description of Work: The solved a moisture intrusion issue in our basement. When their first solution didn't work, they came up with an alternative and did not charge and additional feel.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,000

Frank K.
02/2016
5.0
basement waterproofing
  + -1 more
unknown
Description of Work: Excellent work
Rating CategoryRating out of 5
Yes, I recommend this pro

Kenneth D.
01/2016
5.0
basement waterproofing
  + -1 more
unknown
Description of Work: Excellent company.
Rating CategoryRating out of 5
Yes, I recommend this pro

Phyllis L.
11/2015
5.0
basement waterproofing, concrete repair, excavators, foundation repair, plumbing, wells
  + 4 more
unknown
Description of Work: Ron came out to take a look at the issues and patiently talked through the options. I generally don't do well with sales pitches, but there was absolutely so pressure and honestly just felt like he was here to help us solve a problem we connected with them about. |All the Pioneer Team was professional and respectful - answered questions through each aspect of the project. |Dug out away from one wall, put the waterproofing on along with a membrane, relayed drainage, and connected the existing sump pump. Installed foundation strips on the inside of two walls.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Patricia K.
10/2015
5.0
basement waterproofing
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Doug H.
09/2015
5.0
basement waterproofing
  + -1 more
unknown
Description of Work: We are only at the estimating/down payment stage. The project is scheduled to start November, 4th, 2015. Salesman was very professional. The estimate is very fair. Will complete this review after job is done.

Rating CategoryRating out of 5
value
4.0
professionalism
5.0
punctuality
5.0

Yes, I recommend this pro
$7,000

Rose C.
09/2015
5.0
basement waterproofing
  + -1 more
unknown
Description of Work: water proofing our basement. We would recommend them to anyone. Everything went well. We also had them water proof our granddaughter's house and she was extremely pleased as well. Thank you Angie!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Dana N.
09/2015
5.0
basement waterproofing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

TRUDY H.
06/2015
2.0
basement waterproofing
  + -1 more
unknown
Description of Work: I e-mailed according to the Angies list web site and told them of my interest in assessment of the problems I am having with water in my basement. I received an automated reply with the request that I call to talk to them directly. I called, placed a detailed message on their voicemail, and recieved no response.
Rating CategoryRating out of 5

Response from Pioneer Basement Solutions
Hello [member name removed], I am very sorry this happened. I emailed you my cell number on the 16th and when you returned my call on the 22nd I was out of town for the week with limited access. I just received your message today the 27th. If there is anything I can do to make it up to you I would certainly like the opportunity to do so. Best Regards, Ron Lee

STEVE P.
06/2008
5.0
basement waterproofing
  + -1 more
It went very good. I found them because I saw a coupon and gave them a call. They came out and gave an estimate. They made an appointment to come back. They came when they said they would. It took two days to do the work. The quote was right on. They cleaned up after themselves.
Description of Work: They just water proofed my basement from the inside.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,000

MICHELLE B.
03/2008
4.0
basement waterproofing, wells
  + 0 more
Great job. They were very conscientious and did a good job of minimizing dust and dirt. Were careful with our cats.
Description of Work: Jackhammered, trenched, drilled seep holes, and laid drain pipe in half of our basement. Also installed a sump pump and connected drains to the outside downspout.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$3,300

SUSAN O.
06/2007
5.0
basement waterproofing
  + -1 more
They were as neat and clean as could be, and very considerate of our home. They completed the job with the least amount of disruption as possible. They also have a free life time guarantee!
Description of Work: They waterproof my basement in 2 different homes.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,500

02/2006
5.0
wells
  + -1 more
PIONEER WATERPROOFED THE BASEMENT ABOUT 20 YRS AGO. WE WERE VERY PLEASED WITH THEM AND THEIR EXCELLENT QUALITY OF WORK. OUR SUMP PUMP NEEDED REPLACED RECENTLY, AND THEY RESPONDED RIGHT AWAY TO COME OUT AND INSTALL A NEW ONE.
Description of Work: INSTALLED A BARNES SUMP PUMP TO REPLACE THE OLD ONE.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

SUSAN A.
11/2001
5.0
basement waterproofing
  + -1 more
A TRUE GENTLEMAN YOU CAN DEPEND ON.
Description of Work: WAS HONEST ENOUGH TO EXPLAIN THAT OURS WAS ANOTHER PROBLEM THAN WATER.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0


Contact information

671 Baltimore Ave, Akron, OH 44306

http://www.pioneerbasementsolutions.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 4:00 PM
Tuesday:
8:00 AM - 4:00 PM
Wednesday:
8:00 AM - 4:00 PM
Thursday:
8:00 AM - 4:00 PM
Friday:
8:00 AM - 4:00 PM
Saturday:
Closed

Licensing

Bonded

Insured

No License Required for Trade
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Basement Waterproofing,
Drain Pipe Installation,
Foundation Repair,
Excavating,
Masonry,
Basement Remodeling

FAQ

Pioneer Basement Solutions is currently rated 5 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 4:00 PM

Tuesday: 8:00 AM - 4:00 PM

Wednesday: 8:00 AM - 4:00 PM

Thursday: 8:00 AM - 4:00 PM

Friday: 8:00 AM - 4:00 PM

Saturday: Closed

Pioneer Basement Solutions accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, Pioneer Basement Solutions offers free project estimates.
No, Pioneer Basement Solutions does not offer eco-friendly accreditations.
No, Pioneer Basement Solutions does not offer a senior discount.
No, Pioneer Basement Solutions does not offer emergency services.
Yes, Pioneer Basement Solutions offers warranties.
Pioneer Basement Solutions offers the following services: Full service basement waterproofing offering all solutions including full exterior excavation as well as interior solutions. Full service foundation repair and replacement for all types of foundation problems. Basement finishing customizable to fit your needs and budget.
Ask for details.

Contact information

671 Baltimore Ave, Akron, OH 44306

http://www.pioneerbasementsolutions.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 4:00 PM
Tuesday:
8:00 AM - 4:00 PM
Wednesday:
8:00 AM - 4:00 PM
Thursday:
8:00 AM - 4:00 PM
Friday:
8:00 AM - 4:00 PM
Saturday:
Closed