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Old World Carpentry

Hardwood Flooring Sales and Installation, Flooring Sales and Installation, Floor Cleaning and Waxing

About us

Cost is determined by the job. Additional DBA - Hardwood Flooring Specialists of Old World Carpentry.

Business highlights

20 years of trusted experience
Emergency Services Offered

Services we offer

Dust free hardwood floor sanding, refinishing, finishing, installation, & repairs.

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

Check

Reviews

4.775 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
88%
4
1%
3
0%
2
3%
1
8%


Rating CategoryRating out of 5
quality
4.8
value
4.8
professionalism
4.7
responsiveness
4.8
punctuality
4.7
Showing 1-25 of 75 reviews

Amy P.
07/2020
1.0
flooring contractor, hardwood floor, floor cleaning
  + 1 more
Norbert agreed to do my flooring. He stated he needed money upfront to get materials (the hardwood). He cashed my check, and he never started the work. He did not respond to email, text, or phone calls. He is fraudulent, deceitful, DO NOT USE. No work was ever completed.
Description of Work: Hardwood flooring installed, sanding, staining, polyurethane existing flooring

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$1,800

Jodi H.
02/2020
1.0
hardwood floor
  + -1 more
Had used Norbert in 2010 with wonderful results on a wood floor project. We contacted him in November of 2019 and he called s back immediately and came out for estimate within 24 hours. Contracted with him that night and he was given a check for $750 for materials - check cashed within 24 hours of receipt. Spoke with him several times over the next couple of weeks start date, all seemed good. He never showed up on the agreed upon start date and hasn't returned any calls/texts since then - over a month ago. Even went to his house and confirmed with neighbors he is still around. At this point, Norbert has stolen money from us. Sad to see what he is doing to destroy what seemed be a successful and trustworthy business. We will pursue legal action. AVOID THIS CONTRACTOR!!!!!
Description of Work: Replacement of wood stairs and banister.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$1,500

David H.
02/2020
1.0
hardwood floor
  + -1 more
Norbert lied from the beginning about when he could start. He took the check for the materials and came only one time for less than a full day. He left his tools at the house (they are still there) but never brought the wood that he said he had purchased. For multiple months he has not returned or responded to texts or phone calls. He has never returned, we have taken legal action against him. I would recommend not ever considering this individual..
Description of Work: New hardwood flooring

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$1,800

Kaley S.
08/2019
5.0
hardwood floor
  + -1 more
Norbert did a wonderful job! We moved into a new home with hardwood flooring in every room except kitchen/bathrooms and the master bedroom. Some of the flooring was original to the home and thus quite old. He was able to refinish and repair everything and stain to match. The floors look incredible!
Description of Work: Refinishing hardwood floors throughout entire home

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Cynthia O.
10/2018
1.0
hardwood floor
  + -1 more
He did give a written quote. However, he had no computer skills and was unable to send an electronic quote or fax to the insurance adjuster, so I had to handle that. When quoting, he mentioned that he had a 2 week vacation coming up but then indicated that he would be doing the floors afterwards. He said he would call when he got back from his vacation. Three weeks passed and no phone call. I called or texted once a day for a few days and he finally got back to me and said he had other jobs to do that would take 2-3 weeks. He had never mentioned this before that he had other work to do first. He said he would contact me. I waited two weeks and no contact, so once again I texted once a day (nice friendly texts) and it took several days for him to call back. He said he had some sort of illness so it would be longer. He promised to call me that Friday. Once again Friday came and went and no contact. I have politely texted him but no response. I even called his business partner (listed on the BBB page) to let him know I was trying to contact him. She said she would speak to him. No phone call. It has now been over 7 weeks that I've been waiting with my things in boxes and my furniture packed away. He has repeatedly mislead me about the timing and never called me when he promised he would. I am just totally frustrated and have nothing. Now I get to get on another contractor's waiting list because I don't feel I can trust him anymore.
Description of Work: I had several hundred feet of hardwood floors that needed to be sanded and refinished for a $2500 quote.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$2,500

Dale G.
01/2018
5.0
hardwood floor
  + -1 more
We chose "Old World" based on reviews from Angie's List. Norbert came to our house and gave us an estimate that I thought was very fair. He worked from 8 a.m. into the afternoon everyday. The sanding was totally dustless, but when he finished it was apparent some of the wood in our floors would have to be replaced. Norbert bought the lumber and replaced the damaged boards. The new wood was a perfect match for our 100 year old floor. During the project, Norbert made improvements on our floors that amazed us. For instance, for some reason, several squares were cut into our floor by the previous owners of our house. These squares were repaired with plywood. Norbert fixed this by blending new wood into the squares. He also repaired the loose tread on our stairs. He sanded the grates of our cold air return to match the stain on our floors. He did all of this at no additional charge! We love our new floors! The color matches our woodwork perfectly and Norbert was a real pleasure to be around.
Description of Work: We wanted to eliminate carpet and go with rugs on hardwood floors. Unfortunately, our dog had many accidents in his final year, and we didn't know if the stains on the wood could be removed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,100

Daniel H.
01/2017
5.0
floor cleaning
  + -1 more
FANTASTIC! Norbert has great equipment, a great attitude about doing his job well and is extremely professional. His price beat out others and his attention to detail is outstanding. I couldn't possibly recommend him higher. Nice guy overall, as well. We will absolutely be hiring him again.
Description of Work: Sanding and refinishing entire upstairs of split-level home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,900

Bonnie A.
06/2016
2.0
hardwood floor
  + -1 more
After giving me an estimate Norbert told me when he would be able to start the job. He said it would take about a week from start to finish. The installation went seamlessly. He then started the refinishing process. When he got to the point of staining the oak, he called me at work and said he couldn't get it to the exact color and would I prefer it to be a bit lighter or darker than the other floors. I opted for a bit lighter. I was a bit confused because I thought he would first experiment on a piece of oak to find a "recipe" to get close to the rest of the house flooring as I had very clearly asked. I never expected he'd actually be able to exactly match it but figured it would be close. When I got home, I found the difference in color was huge but knew it wasn't finished. Well, long-story-short, the color of the new floor is no where near the rest of the house. It's been over 4 months and I still get upset seeing it. My only recourse is to have someone come in and refinish my brand new floor. (Other flooring professionals said they didn't think there was any stain on the floor!) As a side note, I have to pay extra to have him put new moulding in. I was kind of shocked about that...who would think that would be an "extra" item. And when I got home after he installed that, some of the heating registers didn't fit well into the new moulding. I was so disgusted by this point that I fixed it myself. There are still spots at the transition from the new to old floor where the moulding is missing. It's hard to believe anyone would think this is "finished." It also became evident that my job was overlapped with others and there were two times he said he'd be back on a certain day and then just was a no show. It took quite a bit longer than he said initially to complete the work. Also, he only put one coat of finish under the refrigerator. The other reviews for Norbert are top notch to say the least. Unfortunately my experience was only fair to poor especially considering I will have to hire someone to correct the color, making this a very expensive ordeal for me.
Description of Work: I already had the wood for the floors in my dining room/kitchen. The job was to remove the existing floor, install the new wood and finish. I have hardwood floors in the rest of my home and wanted the color or the new floor to "match" the rest of the home. It would require staining.

Rating CategoryRating out of 5
quality
2.0
value
4.0
professionalism
3.0
responsiveness
4.0
punctuality
3.0

$3,000

Michelle P.
04/2016
5.0
flooring contractor, hardwood floor
  + 0 more
My 1940s bungalow has been transformed by Norbert's quality work on my flooring. The downstairs oak floors were honey orange in color and had stains from pets, most noticeably in the living room, and now they are beautiful, warm oak and the character of the wood is the highlight of the rooms The upstairs had been the attic and then carpeted with a remodel for a third bedroom, so the old pine boards were black from dirt with paint stains. I wasn't even sure it was possible to reveal the natural wood. They are gorgeous now after sanding multiple times (by hand on the stairs) and applying a sealant. He suggested not applying a colored stain to retain the natural features of the pine, and I am so glad I took his advice. Norbert's attention to detail is second to none and I valued his opinion throughout all the work that was done as it is obvious he takes great pride in his work. I highly recommend him and his work if you are in need of someone that is not only a professional but a craftsman with wood flooring transformations
Description of Work: Installation and staining of new hardwood floor in kitchen, sanding and staining oak in living room, hallway and two downstairs bedrooms; sanding and applying poly to pine stairs and entire second floor master bedroom and sitting area..

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,000

Ann T.
02/2016
5.0
flooring contractor, hardwood floor, floor cleaning
  + 1 more
Mr. Haberbusch is a master craftsman who also has an unsurpassed wok ethic and service orientation. | |He installed a wood floor flawlessly and quickly AND he tended to all of the small additional items -base board removal and replacement, door removal and replacement and post project cleanup without blinking an eye or requesting an additional fee. He is a delight to work with and knows his craft. There should be more service providers who communicate as well as he. I only wish I had a house that needed wood flooring. I cannot recommend him enough.
Description of Work: Installed wood flooring. Terrific, responsible professional flooring person.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

Kelly S.
01/2016
5.0
flooring contractor, hardwood floor, floor cleaning
  + 1 more
Norbert was VERY professional. I can tell he's genuinely a good, honest person and I trusted him to enter and exit my home without me there. He did a PHENOMENAL job! The floor is literally perfect and free from flaws! I cannot wait to have him to my living and dining rooms!
Description of Work: Norbert sanded, stained, and sealed my hardwood floor in my bedroom.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$700

Bill R.
11/2015
5.0
flooring contractor, hardwood floor
  + 0 more
My wife and I recently completed renovating her Grand Parents home and have made it ours. The home has all original hardwood floors with the exception of the Kitchen which we installed a hardwood floor in. We were using a General Contractor to handle the renovation but his estimate for refinishing the hardwoods would not fit into Renovation loan so we needed to have this work completed outside of the work being done through our renovation loan. I received several bids to complete the work and the bid from Old World Carpentry was the best and in talking with Norbert the owner I was very impressed with the amount of experience he has in hardwood flooring both installation and in refinishing and his attention for detail. Our Master Bedroom floor had severe Pet Damage and several of the other contractors had said they would not be able repair or refinish them but Norbert was able to repair and refinish this along with all the other floors. His experience and ability really made a difference. He also had excellent references on Angies list so we went with him. Norbert worked with us regarding scheduling the work as we were having several issues with our General Contractor keeping his timeline to finish our project. Old World Carpentry and Norbert not only did an amazing job of refinishing our floors but Norbert the owner actually worked over night one evening to get the floors completed so we would not have to adjust our movers schedule or pay for another Month's rent at the Apartment we were renting while renovating our home. I would recommend Old World Carpentry to anyone needing Hardwood floors refinished or installed. This was one of the best experiences I have ever had with someone performing work at our home. ference on our project
Description of Work: Completely sanded and refinished all hardwood floors in our Home and installed new floor moldings throughout the entire house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,700

Lisa C.
10/2015
5.0
flooring contractor, hardwood floor
  + 0 more
Norbert is an expert craftsman. He is very meticulous and cares very much about the final product and the customers satisfaction. I would highly recommend him!
Description of Work: Nobert ripped up the carpeting in the family room, dining room and formal living room. He installed hardwood floors in those rooms and he sanded down our existing hardwood floors in the kitchen, breakfast room, foyer and bathroom. My floors are absolutely beautiful.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$10,000

Toni B.
08/2015
5.0
flooring contractor, hardwood floor
  + 0 more
The final refinished hardwood floors are absolutely beautiful. Norbert did a wonderful job of taking up the carpeting, sanding and preparing the floors and steps, staining, and sealing. We have received rave reviews on the floors. We are in the process of selling our home, and Norbert completed the project in a week. He was prompt, responsive, and very professional. We would definitely refer him, and have done so already. We are very pleased.
Description of Work: Hardwood floors were refinished in our living room, dining room, master bedroom, and hallway.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,700

Julie G.
06/2015
5.0
flooring contractor, hardwood floor, floor cleaning
  + 1 more
He did an awesome job. It went really well. It is one of the more beautiful part of the house. He was prompt and incredibly professional. Very courteous. I would tell a friend to definitely go with them.
Description of Work: Floor Cleaning/Polishing/Waxing. Hardwood refinishing.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

Harry P.
01/2015
5.0
hardwood floor
  + -1 more
The guy was fantastic and I was very satisfied with the work he did. It made the house look much nicer upstairs!
Description of Work: He refinished the whole upstairs hardwood floors (4 rooms and a hallway).

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,700

Daniel C.
12/2014
5.0
hardwood floor
  + -1 more
They did a really good job. They are priced on the high side but it was worth it.
Description of Work: They refinished my hardwood floors.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Michelle B.
10/2014
5.0
flooring contractor, hardwood floor, floor cleaning
  + 1 more
After several estimates, we were convinced our hardwood floors were a hopeless case. We were ready to tile over the hardwood in our kitchen, as one refinisher suggested. Hoping to find someone who would be able to bring our 90 year old white oak floors back to life, we decided to call Norbert to get one more opinion. Boy, am I ever glad we did! He assured us that he would be able to tackle our project with great results. He also let us know, up front, that he had a bit of a waiting list. Norbert is a true craftsman. He cares very much about the quality of his work. He sanded, stained and sealed our floors. He does an amazing job, does not cut corners, and left us with stunning floors. I am very pleased with the quality of Norbert's work and would recommend him to anyone.
Description of Work: Norbert sanded, stained and sealed our living room/dining room/kitchen/stairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,500

Robert D.
09/2014
5.0
flooring contractor, hardwood floor
  + 0 more
We had a wonderful experience having Norbert install new hardwood flooring in our kitchen, hallway, and half bath. I just can't stress enough how very meticulous he is. Everything he does has to be perfect--and it is. He is a one man show, so if you're in a rush, find someone else. If you hire Norbert you will get the best quality at any price. His quote was considerably lower than the other two we received. My highest recommendation.
Description of Work: Installation of New Hardwood Floors

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,800

Leah B.
08/2014
1.0
hardwood floor
  + -1 more
Did not call to schedule install. I called and left message to see what was going on. They called back after a week, were to check again and schedule. Have not heard from them. Have been waiting since June. Find this very unprofessional.
Description of Work: Did not show for first scheduled appointment. I called to see why. They said it was my fault, I had not returned their call. I have caller id, they had not called. He showed up for second appointment. We agreed on price to install hard wood floor.he was returning to his office and was to call to schedule date for install.

Rating CategoryRating out of 5
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$4,900

Response from Old World Carpentry
[Member name removed] was contacted - and had a date on the schedule. We called to confirm the date and never heard back (call log verified) after a message that was left on the voicemail. We try to fit everyone into the schedule and get them the proper information however sadly when leaving messages back and forth or on the road it is difficult. We do apologize for any confusion and regret that instead of contacting us [Member name removed] contacted Angie's List instead - there are better ways of communication.

Phil L.
07/2014
5.0
flooring contractor, hardwood floor
  + 0 more
We can not say enough good things about Norbert. The care and concern he took and the quality of the job were beyond expectation. He paid great attention to all the details. He performed the work in the time frame he mentioned at the cost he quote.
Description of Work: Sanded floors down to the bare wood and refinished them.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,000

Sandi R.
06/2014
1.0
hardwood floor
  + -1 more
The replacement of my linoleum flooring is a big undertaking - 418 Square Feet. I have dogs and wanted to be sure that the wood flooring that I wanted would hold-up to the demands and be professionally installed. This is why I went to Angie's List. The installer was highly recommended and the reviews (for the most part) were extremely positive. I now find myself back to square one, and wonder why I purchased my subscription. Hopefully others have had better success with this service, but it will not be recommended by me.
Description of Work: Contacted provider on 5/21/14, left message to call me back. Received call back on 5/21/14, set-up appointment for 5/27/14 to get estimate on replacing flooring. No show, no call from contractor. Called them 6/4/14 @ 6:48pm and spoke with Nora (installer's wife). She stated that calls were made to me regarding the appointment. This is not true. Installer is now out of town for two weeks, and cannot give me a date for a quote. Previously told me that first installation date would be in late August. As it looks, would push date into September. This is not acceptable.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Response from Old World Carpentry
Our policy has always been to make contact before coming out to an estimate - all our customers know us and everyone is informed of this. We got no return call. We do not go to a home that someone may of forgotten about an estimate or decided to change their mind hence we call before. Each call was returned and they were informed that he would be out of town and not doing estimates till back in town. Customer was eager to have work done when originally was explained he was booking at the time 3-4 months out - however when we originally spoke understood and agreed that it would be an August/September time frame. Last time we spoke she herself said that she in actuality didn't want to wait - then what was the goal a free estimate and then to complain when no call was returned prior to the estimate to confirm someone would be home. She didn't even call that night asking why a no show called after the fact she returned the call. Everyone will tell you we always return our calls and we always call before coming out to estimates to confirm that someone is home. Sorry the time frame didn't end up working in a favorable time frame. Take home lesson - we always call before we come out to an estimate. Norbert does not do estimates over the telephone and prices are based on the job. We will gladly look at any work that can fit within a time frame that fits everyones calendars - always have, and will. Just like any small business we occassionally have to work out of town we would of been happy to look at the project once Norbert returned - we never refused and continued to offer. [member name removed] unfortunately was not happy with anything offered; instead she threatened to post on Angie's List and not try and work with us. Who is at fault? We made the calls we promised, we answered the phone when she called and tried to work with her - sorry we tried! Old World Carpentry

Dan C.
05/2014
2.0
hardwood floor
  + -1 more
Contacted on 2 occasions via my wife to schedule an estimate - promised a phone call back. No return call. I contacted 1 week later and was also told I would get a response once Nora talked to Norbert. No response or call back.
Description of Work: Tried to get a hardwood floor refinishing estimate

Rating CategoryRating out of 5
professionalism
2.0
responsiveness
2.0
punctuality
2.0

$80,000

Response from Old World Carpentry
Calls were returned and left messages on voicemail - never got any calls back. We always call back. - Old World Carpentry

mary beth G.
01/2014
5.0
flooring contractor, hardwood floor
  + 0 more
He is coming back next summer to strip and recoat the family room floor. He went beyond our contract to add matching floor vent covers, a new dryer vent, toe molding, and two new shut off valves in the laundry room. He explained any questions I had as he worked without complaint and was very easy to get along with. I already recommended him to a co-worker and she is having the same thing done in her house.
Description of Work: Norbert put in a hardwood floor in my kitchen and laundry room and had to match it to the 20 year old floor it abuts in the family room.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,500

mark W.
12/2013
5.0
flooring contractor, hardwood floor
  + 0 more
Norbert did a meticulous and professional job with his dustless system and attention to detail. I would recommend him to anyone with a wood floor in need of any type of work. He provided a quote and stuck to it.
Description of Work: Repaired and refinished 5 rooms, stairs and hallways, added trim where needed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,000
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Contact information

3283 Samuel rd, Akron, OH 44312

www.oldworldcarpentry.com

Service hours

Sunday:
9:00 AM - 7:00 PM
Monday:
9:00 AM - 7:00 PM
Tuesday:
9:00 AM - 7:00 PM
Wednesday:
9:00 AM - 7:00 PM
Thursday:
9:00 AM - 7:00 PM
Friday:
9:00 AM - 7:00 PM
Saturday:
9:00 AM - 7:00 PM

Licensing

Insured

No License Required for Trade

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Hardwood Flooring Sales and Installation,
Flooring Sales and Installation,
Floor Cleaning and Waxing

FAQ

Old World Carpentry is currently rated 4.7 overall out of 5.

Sunday: 9:00 AM - 7:00 PM

Monday: 9:00 AM - 7:00 PM

Tuesday: 9:00 AM - 7:00 PM

Wednesday: 9:00 AM - 7:00 PM

Thursday: 9:00 AM - 7:00 PM

Friday: 9:00 AM - 7:00 PM

Saturday: 9:00 AM - 7:00 PM

Old World Carpentry accepts the following forms of payment: Check
Yes, Old World Carpentry offers free project estimates.
Yes, Old World Carpentry offers eco-friendly accreditations.
No, Old World Carpentry does not offer a senior discount.
Yes, Old World Carpentry offers emergency services.
Yes, Old World Carpentry offers warranties.
Old World Carpentry offers the following services: Dust free hardwood floor sanding, refinishing, finishing, installation, & repairs.

Contact information

3283 Samuel rd, Akron, OH 44312

www.oldworldcarpentry.com

Service hours

Sunday:
9:00 AM - 7:00 PM
Monday:
9:00 AM - 7:00 PM
Tuesday:
9:00 AM - 7:00 PM
Wednesday:
9:00 AM - 7:00 PM
Thursday:
9:00 AM - 7:00 PM
Friday:
9:00 AM - 7:00 PM
Saturday:
9:00 AM - 7:00 PM