NORTHEAST OHIO HEATING & AIR CONDITIONING

Very well. Furnace and new duct work installed. Neil provided great service. Reasonable cost. Thanks!

The did a good service. They came out when it was really warm and they came right away. They are very professional and the price was reasonable. And the unit is working great.

unknown

Based on my research, this company seemed reputable. I actually received two quotes from them (Bryant) $5900.00 & (Rheem) $5600.00. The price did not included a humidifier or air duct cleaning which I ended up including in my job. I felt the most "comfortable" using the company I chose. That is the only reason I did not use this company. The only reason I rated them an "overall score" of "B" is that I did not use them & can not attest to their quality of work.

They installed my unit and they were above and beyond amazing. I knew I could trust them and count on them. I have always had excellent service from them. My pipes froze on my a/c unit when it was really hot - he came out within 24 hours - Mike put freon in - didn't repair or anything. Said I would be fine for the whole summer. Said that when he comes to do fall maintenance he would fix the leak that I had. I called to get them in for fall maintenance and they were supposed to come out on a Wednesday and I took off work for them to come. He didn't show. I called and checked - left a message and they never called back. I called Thursday and left a message for Greg to call me and I have still never heard from them.

We considered three companies and KNOW that we made the right choice. First, Dennis, the salesman, used to install furnaces and A/C units, so he knew his stuff. (One salesman would have had us buy a furnace that was too small for our house.) Next, Neal, the installer, had 15 years of experience and he and his partner did a nice job. (Okay, they could have swept up a little better, but isn't that par for the course?) Finally, Steve, the repair go-to-guy saved the day! There was a problem with the furnace being too noisy. He replaced the blower and stayed on top of the manufacturer until he had another part he needed. I really appreciated that he didn't discount my concerns or try and convince me that I was being too sensitive about the noisiness. TALK ABOUT BUILDING TRUST WITH THE CUSTOMER! Now we have a quiet furnace that works great. In all, they were very professional and my husband and I HIGHLY recommend them.

THIS COMPANY IS PROMPT, HELPFUL, AND EFFICIENT WITH ANY PROBLEM WE HAVE HAD WITH OUR FURNACE. THEY HAVE ALSO CLEANED OUR DUCTS. THEY WERE ECONOMICAL AND DID AN EXCELLENT JOB.

HAD COUPON IN GOLDCLIPPER & PROVIDE A COUPON AT TIME OF ESTIMATE. PRICED A RHEEM BRAND UNIT. THEY WOULD HAVE BEEN OUR SECOND CHOICE. COMPETITIVE PRICE BUT THE UNIT WE WENT WITH HAD A BETTER WARRANTY

VERY PROMT, CAN ONE WEEK AFTER THE ORGINAL CALL

DELIVERED AS PROMISED, HONEST AND PROMPT!

THEY SEEMED TO BE VERY HONEST AND STRAIGHTFORWARD ( THEY CAME IN AND GAVE ME ALL MY OPTIONS.)