KDCO Home Improvement

We just had our old roof torn off, and a new Owens Corning shingle roof installed by KDCO Home Improvement. Sabrina was very responsive, and awesome to work with from start to finish. Brandon, the foreman was also professional, highly competent, and dedicated. The entire crew was highly skilled. We are very pleased with our roof and never had any doubts about them throughout the entire project. We are already making plans to use KDCO again on a future project.

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The guys that did the work showed up on time and were very professionally dressed and by the way they went about their business. They were also very polite and left no trace of them having been there save for the repairs that were done. I will highly recommend them when given the opportunity

In 1999 I had Kdco install a new 30 yr. roof on my home. In 2009 I noticed a huge water stain on the ceiling of my bedroom. The roof must have been leaking for quite a while since there is a lot of insulation in the attic. I called them and Sabrina came out the same day and said "a nail had popped" and she had pounded it in and sealed the area. Everything was fine until about a year later and I heard water running. I finally found the leak. Water was pouring through the molding around the door to the bedroom. I called Sabrina and she came out and she found another popped nail and fixed it. Then there was another leak. I called Sabrina and she said it is because there is not enough ventilation in my attic, even though there is a ridge vent, ventilation holes in the sofits and vents at each peak. i gave up and had another roof installed by another company. I had the roof by Kdco inspected and I was told the installer of the Kdco roof installed the roof incorrectly. He didn't put the shingles covering the nails of the singles in the row below so the nails were exposed to the weather and rusted. Then water came in there. Also the ridge vent was installed backwards and the opening was toward the prevailing winds.

Very professional, showed up on time and date promised, very high quality work, workers were very nice and kept us informed of their progress, did a great job on the cleanup. We are using KDCO again to install new gutters.

Excellent work. Professional crew. Always on time. Clean up was great. K D Co. and I have already spoken of future work regarding window replacement and roof replacement.

KDCO was professional, punctual, complete, and accurate. KDCO was not the cheapest contractor but after a series of visits from other contractors (giving me estimates), their professionalism in answering all my questions, and their ability of bringing specific items of concern to my attention while on the job, I can certainly say I selected the absolute best contractor.

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They did some work for us and they did it right. We had trouble getting a hold of them since then. They won't return our calla, so we don't know what that's all about. They last came out a year ago. The quality of the work was good. They were going to give us a quote for siding and we called and they never called back so my husband said we should forget it.

They were very good that is why we picked them, and in my opinion, they were very detail-oriented. They worked really well. If we saw something we want changed, they changed it. They did things beyond. They kind of did extras too in a couple of instances. We were really pleased, and their price was comparable with all the other estimates we had.

My house and shed were in need of a new roof after the Fourth of July hail storm. KDCO was the second estimate that I received. I decided to go with KDCO and the president of the company, Sabrina. I simply felt more comfortable with Sabrina knowing that she only uses good quality material and tells you exactly what she is using. She called me a week in advance of when the work was being done. She said the work would take two days to perform barring any major replacements. The workers showed up after I had left for work and started the tear off of the existing roof. As they tore off the old shingles they found the sheathing had been rotted out pretty bad in the back of the house. This is what I had expected because I had some water damage from the damaged gutters. Sabrina emailed me pictures of the wood so I could see how bad it was and told me how many sheets were needed to be replaced. I definitely appreciated the open communication. The new shingles and gutters were then installed and completed on the second day. All the trash and scrap material was cleaned up and placed in the dumpster for take away. The finished roof looked even better than I had ever expected. I will definitely use KDCO again and will recommend them to anyone else in need of exterior work. A+++

It was painless. They examined the problems, came up with a solution, and exicuted the solution all in a morning.

They were very good. They were very responsive and answered my questions when I called. They took care of everything. They made a mistake with the windows but corrected it. Their pricing was very fair. The concerned person was very impressive and knowledgeable. I would use them again in the future.

The price was very reasonable and she was very good. I would use her again if needed. If something is wrong she takes care of it.

It was fine. She very thorough.

She is fabulous. She goes above and beyond the call of duty. I will never use another roofer because she is so superb. Her pricing is fair, she cleans up after herself and I would highly recommend her.

Sabrina Johnson, KDCO's owner, subcontracted most of the work, but her subs did their jobs. We found Sabrina to be very reachable by phone or e-mail when we had concerns and her locally-sourced products (Wayne Dalton garage door, Alside vinyl windows) helped us keep some money in the area. We would hire KDCO again for sure.

WORST experience we've ever had with contractor - ended up in arbitration with BBB at additional cost to us(although BBB still claims no record of complaint for this company-so beware!) What happened: we signed contract, were told it should take a few days to complete job and they would try to get started within a week - almost two weeks later her crew finally brought some things over and started to set up but accomplished very little. It ended up taking nearly a month to get much done and when we expressed disapproval over the actual quality of work to that point the company's owner, Sabrina, became EXTREMELY unprofessional, argumentative, and accusatory. A big change from her initial friendly demeanor. We ended up instructing her to leave the property. She came back the same day-still yelling. Final outcome: 3 months from start of "small job", after arbitration, she did much work over, still poor quality, we paid full price.

THEY WERE A LITTLE SLOW COMPLETING THE JOB, BUT IT WAS WORTH THE WAIT. WE HAD TO CHANGE SOME OF THE INSTALLATION POINTS. THEY MADE THE CHANGES WITH A MINIMUM AMOUNT OF FUSS. NICE TO SEE PROBLEMS SOLVED BEFORE THEY HAPPENED.