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GRAF GROWERS

Landscaping, Lawn and Yard Work, Mulch and Topsoil,

About us

We are a full service landscape design and installation company in addition to our retail storefront that hosts a garden center, summer farmer's market, and holiday live greens and tree store in the winter.

Business highlights

44 years of trusted experience

Services we offer

At Graf's Landscape & Design, we welcome projects of all sizes. No matter if your needs are big or small, we are happy to help. Services we offer include landscape installation projects such as patios, outdoor kitchens, fire pits, walkways, garden walls, privacy plantings, water features, outdoor lighting, bed creation, foundation plantings, seasonal plantings, and holiday lighting. We also have a retail storefront, summer farmer's market, farm, and firewood services.

Amenities

Warranties
Yes


Accepted payment methods

Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.646 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
78%
4
9%
3
7%
2
0%
1
7%


Rating CategoryRating out of 5
quality
4.7
value
4.5
professionalism
4.8
responsiveness
4.7
punctuality
4.9
Showing 26-46 of 46 reviews

Mark P.
11/2016
5.0
hardscaping, patios
  + 0 more
Great. Wonderful crew.
Description of Work: Stone patio with pergola.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Christine R.
03/2016
5.0
landscaping
  + -1 more
unknown
Description of Work: Tore out old landscaping and put in new on 3 sides of house. It went very well

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$5,833

Diana B.
11/2015
3.0
landscaping
  + -1 more
unknown
Description of Work: The staff that did the actual landscaping did a good job considering they were not instructed where to place the plants and other details. I, the client showed them where and what had to be taken care of. I called to have landscaping done and after 2 weeks I called again because no one returned my call. I talked to a consultant in August and after making changes, it seemed the project would move forward and be completed. Because the consulted repeatedly included plants that I did not want on the proposal, it took until October to get the work started. It took about 2 days to be completed. Everything that had been agreed upon with the consultant was not done. Had there been better up-front planning maybe things would have gone better. I did not quibble about the cost. I only wanted my yard to be done the way I wanted. I chose Graf Growers because I saw what a good job they had done with my parents yard a few years ago.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
2.0
responsiveness
2.0
punctuality
3.0


Response from GRAF GROWERS
[Member name removed], I appreciate your candid evaluation and I'm embarrassed by the poor customer service and communication that you received. I wish i could offer an excuse but there really isn't one. As a result of this I've taken measures within our organization to improve our communication with clients as well as with the crews in the field to be sure that they have clear and accurate work orders. It's most imperative that we begin by listening carefully to the client. Unfortunately this is where the problems started. I see that we also failed to clearly communicate any constraints regarding plant choices, time frames etc. In this case the crew was sent into the field with incomplete instructions. The problems that occurred on this job are embarrassing and not the way that we want to run our business. While I can't change what happened i am working hard to prevent this type of poor service from reoccurring. Please accept my sincerest apologies.

jenny N.
10/2015
5.0
landscaping
  + -1 more
unknown
Description of Work: Graf Landscaping did a wonderful job. Everyone was very knowledgeable and professional.
Rating CategoryRating out of 5
Yes, I recommend this pro

Carol B.
08/2015
5.0
landscaping, tree service
  + 0 more
unknown
Description of Work: Planted an elm tree

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$700

lawrence B.
06/2015
5.0
landscaping, mulch
  + 0 more
great
Description of Work: Mulch etc

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,600

Nancy W.
06/2015
1.0
landscaping, hardscaping
  + 0 more
unknown
Description of Work: I love Graf Growers, but I must report that they did not follow through on this request for weeding and mulching, even after 3 phone requests for a bid. I was super disappointed. I know this is a busy time and I know my job is a very small one, but a call telling me they could not do the job would have been much appreciated. Instead, I heard nothing.
Rating CategoryRating out of 5

Response from GRAF GROWERS
(removed member name), Thank you for your time and honest review. I appreciate your business and apologize that you didn't receive a response to your repeated requests. I'm not sure why you didn't receive a response, but i am investigating what happened. This is not how we want to conduct business and we are very sorry for this experience. Sincerely, -Craig Graf

Deborah M.
05/2015
5.0
landscaping, hardscaping
  + 0 more
unknown
Description of Work: Mulched the beds. On time, nicely done.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

Elaine W.
03/2015
5.0
landscaping
  + -1 more
unknown
Description of Work: They added stones to an existing path way and around a pond. they were friendly, and they did a great job.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

01/2015
5.0
landscaping
  + -1 more
unknown
Description of Work: Purchased plants and groceries. They were very helpful and answered all my questions.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro

Staci N.
12/2014
5.0
landscaping
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro

Micah W.
07/2014
1.0
landscaping
  + -1 more
unknown
Description of Work: I emailed them through Angie's List and they never responded to my e-mail.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0

$1,500

Response from GRAF GROWERS
[Member Name], I am very sorry for the lack of attention to your request. This is certainly not the way that we want to do business. To be honest I was unaware of your request until we got this negative review. In short i was unaware of the Angie's list message function and was not in the habit of checking those messages. I am ashamed to say that the only time i would check the website was when i was notified of a review. I'm sure this is very frustrating for you. I will have one of our associates contact you in the event that you still need the work done. If not I certainly understand and apologize for not following up on your request. Sincerely, -Craig Graf

Marlin P.
05/2013
3.0
landscaping
  + -1 more
They planted some roses for me and I felt that I was having to perform more maintenance with them than I wanted to. It wasn't bad, but I just wasn't expecting to be doing as much plucking on the roses.
Description of Work: They did some landscaping.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

LORI P.
09/2012
1.0
landscaping, mulch
  + 0 more
I called Graf Growers because they have a good reputation and I live fairly close by. Someone came out as scheduled and discussed my landscaping concerns. We came up with a plan and he assured me that he would drop off or mail an estimate. I never received anything by mail or by phone or at my home..
Description of Work: area of my back yard which borders the woods and tends to get overgrown with weeds. I wanted advice on how to handle it.

Rating CategoryRating out of 5
professionalism
1.0


Response from GRAF GROWERS
We are deeply embarrassed by this lapse in service and offer our sincere apologies to Lori for her inconvenience. This is certainly not the way that we want to operate. We value the Member's business and there is no excuse for failing to follow up with a quote. We have reached out to the Member and are taking measures to ensure that this type of lapse does not reoccur. Sincerely, Craig Graf, Graf's Landscape and Design

Catherine R.
08/2012
5.0
landscaping, lawn service
  + 0 more
He has done it for several years, so I just call him and say that I need that done, and they come and do it. It is convenient.
Description of Work: I use Graf Growers for landscaping and lawn care. They did lawn cleanup and mulch the last time they were here.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$550

lawrence B.
07/2011
5.0
landscaping, lawn service, mulch
  + 1 more
Great
Description of Work: 21 cubic yards of mulch laid

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

Catherine R.
06/2011
5.0
landscaping, lawn service, mulch
  + 1 more
The day they were to come, Friday, I got a call saying they'd probably be here right after lunch. Their previous job delayed them, so they didn't arrive until 2:45, and I was told that they'd probably have to do the mulch on Monday since they wouldn't have time to finish that day. They started with three people, but they managed to finish the whole thing just after 5:00 with at least six workers. The crew was polite, as always, and I was given a suggestion for cutting back one plant in the fall. The result is beautiful.
Description of Work: Weeded, cleaned up flower beds and landscaping, planted one arborvita, put down pre-emergent and 6 yards of mulch, as well as landscape fabric.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Cathy N.
09/2010
5.0
landscaping, lawn service, tree service
  + 1 more
The guys were very professional. They came over on the day we discussed did all the work expertly, they even told me what plant would grow best in that area. They placed a metal strip at the bottom of the hill to help hold everything in place as it fills in. When the job was finished, they cleaned up the mess.
Description of Work: Landscaping to correct an area of erosion. The area is a hill on the side of my driveway that was eroding away from the driveway. Some tree roots were visible on the hill also. Graf Growers suggested filling the area with planting mix and planting ground cover to hold it in place.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

lawrence B.
09/2008
5.0
mulch
  + -1 more
Great.
Description of Work: Edged and mulched.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

Jacquelynn S.
07/2008
5.0
landscaping, tree service
  + 0 more
They have been very good, they have been on time, they are always professional, they hire degreed landscapers, they have very well plans provided, they replaced dead plants for free.
Description of Work: They have installed trees and shrubs and they designed some landscaping.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

ABIGAIL B.
11/2007
5.0
landscaping
  + -1 more
They do good work. They're not the cheapest, but I feel they are reasonable in price. They gave me an estimate first and then came in and performed my work. They billed me later rather than paying at the time of service.
Description of Work: They maintain and work on my landscaping.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$700
    • 1
    • 2(current)

Contact information

1015 WHITE POND DR., Akron, OH 44320

www.grafgrowers.com

Service hours

Sunday:
9:00 AM - 5:00 PM
Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
9:00 AM - 5:00 PM

Licensing

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Landscaping,
Lawn and Yard Work,
Mulch and Topsoil,
Pavers and Hardscaping,
Tree Service,
Patios,
Greenhouses/Nurseries,
Firewood

FAQ

GRAF GROWERS is currently rated 4.6 overall out of 5.

Sunday: 9:00 AM - 5:00 PM

Monday: 9:00 AM - 5:00 PM

Tuesday: 9:00 AM - 5:00 PM

Wednesday: 9:00 AM - 5:00 PM

Thursday: 9:00 AM - 5:00 PM

Friday: 9:00 AM - 5:00 PM

Saturday: 9:00 AM - 5:00 PM

GRAF GROWERS accepts the following forms of payment: Check,Discover,MasterCard,Visa
No, GRAF GROWERS does not offer free project estimates.
No, GRAF GROWERS does not offer eco-friendly accreditations.
No, GRAF GROWERS does not offer a senior discount.
No, GRAF GROWERS does not offer emergency services.
Yes, GRAF GROWERS offers warranties.
GRAF GROWERS offers the following services: At Graf's Landscape & Design, we welcome projects of all sizes. No matter if your needs are big or small, we are happy to help. Services we offer include landscape installation projects such as patios, outdoor kitchens, fire pits, walkways, garden walls, privacy plantings, water features, outdoor lighting, bed creation, foundation plantings, seasonal plantings, and holiday lighting. We also have a retail storefront, summer farmer's market, farm, and firewood services.

Contact information

1015 WHITE POND DR., Akron, OH 44320

www.grafgrowers.com

Service hours

Sunday:
9:00 AM - 5:00 PM
Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
9:00 AM - 5:00 PM