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E-Z ACCEPTANCE Builders Inc.

General Remodeling, Doors, Kitchen and Bath Remodeling,

About us

Our products and services encompass every phase of home improvements at highly affordable pricing; Kitchen & Bathroom Remodeling, Roofing, Kitchen & Doors and more; Our mission is to service clients at each possible level. Working with a multitude of banks and financial institutions, we strive to make every project cost effective.

Business highlights

27 years of trusted experience
Family Owned & Operated
Emergency Services Offered

Services we offer

Vinyl Siding, Windows, Doors, Roofing, Kitchen, Remodeling, Bathroom Remodeling, Kitchen & Bath Refacing, Basement Waterproofing, Porches & Decks, Gutters & Downspouts, Hail & Wind Damage Claim

Services we don't offer

lanscaping, asphalt

Amenities

Free Estimates
Yes
Senior Discount

5%

Emergency Services
Yes


Accepted payment methods

Check
Financing Available
MasterCard
PayPal
Visa

Reviews

2.05 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
0%
4
0%
3
40%
2
0%
1
60%


Rating CategoryRating out of 5
quality
1.7
value
1.6
professionalism
1.9
responsiveness
1.8
punctuality
2.1
Showing 1-5 of 5 reviews

Kenneth W.
03/2016
3.0
remodeling
  + -1 more
unknown
Description of Work: Work not completed, still in progress. Money was paid. Check again later.
Rating CategoryRating out of 5
Yes, I recommend this pro

Hobson H.
12/2015
1.0
home remodeling
  + -1 more
We had a leak after the work was completed. The company failed to follow up on the problem that he was made aware of. Due to the negligence, I was tremendously inconvenienced and have been for the past several months. I had minimal access to the kitchen, bathroom, and dining room due to the massive leak soon after. The estimate was never broken down either. I still have some concern with continuing any business relationship with this company.
Description of Work: They did replace a storm door in my kitchen. They prepared the bathroom and kitchen flooring for the replacement needed.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
2.0
responsiveness
1.0
punctuality
2.0

$7,494

Curtis B.
08/2013
3.0
basement waterproofing
  + -1 more
They completed the job in 7-10 days and they did a good job. However I had to finance through their bank and they had to run my credit again and they charged me 6% interest. Later I wanted something else done and they said they would have to run my credit a second time. I wouldn't use them again because of the credit company that I had to use with them.
Description of Work: They waterproofed my basement, and blew installation in my attic.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0

$9,850

Response from E-Z ACCEPTANCE Builders Inc.
Mr. (member name rmeoved), first of all I'd like to thank you for taking the time to review our company. Our customer reviews are both needed and encouraged. We apologize for any inconvienance that we may have caused you. The reason that you were asked for a second credit check is due to the fact that it was actually over 6 months between the original job being completed and your inquiry for the second. We all know that alot can happen in 6 months. Please do not take it personal, that is just the protocol. We really appreciate your business, and hope to hear from you in the future.

Gayle C.
12/2011
1.0
doors
  + -1 more
Horrible! Customer service was horrible.
Description of Work: Ordered 4 doors in March. Service not complete as of 9/13/2011. Two door up.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$5,400

Response from E-Z ACCEPTANCE Builders Inc.
Dear [Member name removed], I would like to say that you are absolutly right, and there is no excuse for the past events. I would like to let you know that we do pride ourselves in making our customers happy, and doing so in a timely manner. We have undergone several major changes within our company including but not limited to, the customer service department as well as the program directors department. We do apologize for any inconvienance that our company may have caused you.

Gloria F.
09/2011
1.0
remodeling
  + -1 more
EZ Acceptance came out and was just making up figures as he was going along. He wouldn't write anything down for a written estimate. They pulled my credit report prior to coming to my home so they knew I had a home equity loan open on my home. I feel that he was just making up figures because he knew the amount that I had. They are not professional, I still do not have a written estimate and they have never called me back. He wanted me to sign papers that day that he was at my home without the estimate, examples of their work or references. I wouldn't ever recommend this company to anyone else.
Description of Work: I called for an estimate because I wanted to get my kitchen fixed from another remodeling job.

Rating CategoryRating out of 5
value
1.0
professionalism
1.0
responsiveness
4.0
punctuality
4.0

$7,000

Response from E-Z ACCEPTANCE Builders Inc.
Dear [member name removed], I want to let you know that we do take full responsibility for our mistakes. I can understand your anger and dissappointment. We have made several changes to our team in the past 2 years, and we are very sorry that you have had such a negative experience with our company. We have had a few different program directors in the past, that we have terminated due to circumstances like yours. We have finally created a great team and we are not afraid to admit that we have made mistakes in the past, but I assure that the team we have created has learned from those mistakes. Again we apologize for any inconvienance that this may have caused you.

    Contact information

    2110 Copley Rd., Akron, OH 44320

    www.ezacceptancebuilders.com

    Service hours

    Sunday:
    Closed
    Monday:
    9:00 AM - 5:30 PM
    Tuesday:
    9:00 AM - 5:30 PM
    Wednesday:
    9:00 AM - 5:30 PM
    Thursday:
    9:00 AM - 5:30 PM
    Friday:
    9:00 AM - 5:30 PM
    Saturday:
    9:30 AM - 12:30 PM

    Licensing

    Bonded

    Insured

    Eco-friendly Accreditations

    LEED Accredited Professional
    Yes
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    Yes
    Use Green Products or Work Practices
    No
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    General Remodeling,
    Doors,
    Kitchen and Bath Remodeling,
    Basement Waterproofing,
    Windows,
    Siding,
    Roofing,
    Gutters,
    Decks and Porches,
    Bathtub Restoration

    FAQ

    E-Z ACCEPTANCE Builders Inc. is currently rated 2 overall out of 5.

    Sunday: Closed

    Monday: 9:00 AM - 5:30 PM

    Tuesday: 9:00 AM - 5:30 PM

    Wednesday: 9:00 AM - 5:30 PM

    Thursday: 9:00 AM - 5:30 PM

    Friday: 9:00 AM - 5:30 PM

    Saturday: 9:30 AM - 12:30 PM

    E-Z ACCEPTANCE Builders Inc. accepts the following forms of payment: Check,Financing Available,MasterCard,PayPal,Visa
    Yes, E-Z ACCEPTANCE Builders Inc. offers free project estimates.
    Yes, E-Z ACCEPTANCE Builders Inc. offers eco-friendly accreditations.
    No, E-Z ACCEPTANCE Builders Inc. does not offer a senior discount.
    Yes, E-Z ACCEPTANCE Builders Inc. offers emergency services.
    No, E-Z ACCEPTANCE Builders Inc. does not offer warranties.
    E-Z ACCEPTANCE Builders Inc. offers the following services: Vinyl Siding, Windows, Doors, Roofing, Kitchen, Remodeling, Bathroom Remodeling, Kitchen & Bath Refacing, Basement Waterproofing, Porches & Decks, Gutters & Downspouts, Hail & Wind Damage Claim
    lanscaping, asphalt

    Contact information

    2110 Copley Rd., Akron, OH 44320

    www.ezacceptancebuilders.com

    Service hours

    Sunday:
    Closed
    Monday:
    9:00 AM - 5:30 PM
    Tuesday:
    9:00 AM - 5:30 PM
    Wednesday:
    9:00 AM - 5:30 PM
    Thursday:
    9:00 AM - 5:30 PM
    Friday:
    9:00 AM - 5:30 PM
    Saturday:
    9:30 AM - 12:30 PM