Dish Network

After 23 years as a customer I will absolutely never do business with anything even associated with Dish Network. About 1 1/2 years ago my Reciever DVR started acting up real bad I called Dish Network and they had a repairman come and he replaced my broken equipment with the Hopper and Joey, little did I know that they were locking me into a 2 year contract for the new equipment "NEVER EXPLAINED TO ME" so roll forward to a couple months ago I was able to upgrade my internet from 3mb to 100mb making streaming a real option. So I decided to call and Terminate my Services because I liked the streaming service better. Well the Agent "never told me that I was under contract" talked me into putting my account on standby just incase I didn't like the steaming services. Fair enough, I waited a few months and decided to call back and Terminate my Services only to find out that I am under contract. The Agent tried to tell me that I would have to wait 8 months before I could cancel. She offered to lower my bill from the $120+ I was paying a month to $59 and so much but, but, but from them. Finally I was told after asking that I could buy out the remainder of my Contract for $20 for each month remaining for a total of $160 I took this option. Just hate that it took me several disconnect callbacks and nearly 3 hours to get my Service canceled. They really made me mad, can't believe that I was treated as I was after being a customer for so many years.

The equipment was always used and not refurbished and they always caused issues and wouldn't work. I ended up switching the equipment 4 or 5 times within one year.