I was a loyal customer for 20+ years. When I sold my home, they were awful. The people in the front office are horrible, no respect for residential customers. Seniors beware!!!! Picture this, after 27 years in my home, the movers had just left, we were sharing a tearful goodbye with my daughter in the driveway, when my phone rings, the realtor telling me there was a last minute snag because the nasty ******* at Davis read the riot act to my buyer, telling him he needed to extend the rental plan or they would rip out their equipment. Never mentioned that he could buy it - get this, the young nasty ***** in the office told me $350, then the office manager told me $300, then they told the new buyer $379. This to buy out 20+ year old equipment that was fully depreciated 10 years ago. Liars! Rob Davis would be very sad to know how they treat customers now. Probably sorry he left his name on the company.
Description of Work: water softener service
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
David W.
08/2017
5.0
plumbing
+ -1 more
..
Description of Work: ..
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,600
Gloria W.
05/2017
5.0
water softeners
+ -1 more
.
Description of Work: .
Rating Category
Rating out of 5
Yes, I recommend this pro
$1,450
Sherry G.
11/2016
5.0
water softeners
+ -1 more
Our water softener (about 13 years old) stopped working completely and our water was just unbearable. Very hard and very high iron; bad sulfur smell and staining the sinks and toilets. We had gotten an estimate from Davis about a year prior because we knew that the softener was not going to last us much longer and wasn't working optimally even at that time. So we called Davis again. They came out (Josh) and gave us an estimate--which was actually slightly lower than the original one we had gotten a year ago. Very honest--they could've just told us the price was the same! We discussed repairing (really not worth it with a system as old as ours was) and replacing, and decided to replace the system. Mike (I believe) came out the next week and installed our new system. Everything went smoothly and we are now enjoying our wonderful clean water! I want to add that everyone I spoke with, including the receptionists Cathy and Suzanne, were very polite, helpful, and patient with my many questions. Nobody tried to upsell us or pressure us; they were very knowledgable and honest. Great company and wouldn't hesitate to recommend or use again.
Description of Work: Replace existing water softener
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,495
Eunice M.
11/2016
5.0
plumbing, water softeners
+ 0 more
After the original provider came out and recommended repairing our existing system (it had been 1 1/2 years since last repair on this 5 year old system), Davis came out and made some excellent recommendations. We decided to do away with our existing aeration system and replace it with a 120 gallon contact tank with a carbon filtration system. We did this based on the fact that our water has a high Ph and our existing aeration system just wasn't doing the job. The technician arrived on time, and did a very professional job removing our old tank and installing the new ones. He also came up with a good solution to tie our existing backwash hose into a gutter drain, rather than out a basement window as the previous company had done. The technician was extremely knowledgeable and explained all of the new settings and advised us on next steps with our RO filters. He is returning in a week to check all settings and to make any needed tweaks. His work was meticulous, and he left the work area immaculate. We felt Davis the Davis solution was more geared to our specific water requirements, rather than a generic solution. I think Davis may be a little more expensive initially but I think will actually be more cost effective in the long run due to high maintenance costs on the old system.
Description of Work: We noticed that our water had an odor, and it looked like our aeration/chlorination system had stopped working. We needed to either repair or replace our existing system.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,800
John H.
06/2016
5.0
water softeners
+ -1 more
unknown
Rating Category
Rating out of 5
quality
5.0
value
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Clarita R.
04/2016
5.0
plumbing, water softeners
+ 0 more
Absolutely outstanding job in every way. I called because we were getting increasing amounts of orange water in our toilets and sinks. I called Davis to schedule an appointment; Kathy took the call. She was very cordial and professional and said she'd send her very best tech, Mark. She arranged a date and time - and he even came a little early. Mark tested the water and was able to tell me what was wrong with our system in a matter of minutes. He generated a quote on the spot and we scheduled an install appointment. He came right on time, replaced the plumbing and equipment, and had the new treatment system up and running within six hours. By himself. The work area was left spotless; you'd never known he'd been there. We now have pristine water thanks to Davis - and they have a new client for life!
Description of Work: Replaced water softener and carbon filter system
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$4,500
Argery G.
11/2015
5.0
plumbing, water softeners
+ 0 more
I did not have a service yet but will definitely use them. I received a water test and an estimate for a new water softener and a reverse osmosis system. All reasonable. The $600 above is to install a water tap in the kitchen for reverse osmosis drinking water. It was a pleasure to work with Tony, who came to the house. No pressure to buy, was very educational and honest in my opinion. Will definitely use them in the very near future! Highly recomend!
Description of Work: Tested water, with and without the softener. Inspected and advised on condition and longevity of current softener. Discussed general education about our water problem with sulfur smell in the water and advised on filter and other equipment usage, amount of salt needed, etc.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$600
Jeanette S.
12/2014
5.0
water softeners
+ -1 more
The tech did an excellent job of installing and testing the system. He did it in a very timely manner, and he was careful to clean up all debris. We felt the price was fair, and would definitely use Davis again.
Description of Work: He installed a water softener that we had bought at Sears.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$75
Susan P.
12/2014
5.0
water softeners
+ -1 more
The guy was about an hour late, but he did a good job.
Description of Work: Sanitized the well.
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
3.0
Yes, I recommend this pro
$300
Response from DAVIS WATER TREATMENT
[member name removed], Please feel free to call our office if you would like, but I have gone back through our schedule book and our computer to find the paperwork. I cannot find where we worked for you? Could it be listed under a different name? Or is it possible this review is for a different company? Again, please call if you would like to discuss this further. Thank you, Tony Metzger
Elizabeth R.
07/2014
5.0
water softeners
+ -1 more
They were great. Very professional and I would use them again.
Description of Work: I bought a new water softener from them.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Jacalyn M.
03/2014
5.0
plumbing, water softeners
+ 0 more
This company was very responsive and also worked well coordinating a repair with my Home Warranty Company, even though they weren't a preferred vendor. (Our new home's water softener broke and needed to be replaced.) The installation by Cory was done well and with no mess. One major concern we had was iron stains. It didn't eliminate them right away so Davis/Tony returned to adjust the settings. We go through softener salt at an alarming rate, but at least our bathroom fixtures are no longer stained.
Description of Work: Replaced Water Softener
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1
shobhana K.
01/2014
5.0
water softeners
+ -1 more
First rate. He did charge us for coming to the home, evaluating the system and our water. Todd was very trustworthy
Description of Work: Todd was outstanding. He was very kind, informative, and helpful. He came to evaluate a leaking water softener that we did not even know we had after 2 yrs of living here. He offered to fix it for a nominal amount immediately. After checking our water, though, he recommended that we did not need one and merely shut the system off properly.
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Vernon P.
12/2013
5.0
water softeners
+ -1 more
I have an old water softener that was malfunctioning. Davis evaluated and recommended a repair. I chose to replace the resin while they were servicing the unit. |Davis could have told me I needed a replacement and I would have installed one. Their service was very prompt and professional.
Description of Work: .
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$630
David D.
11/2013
5.0
water softeners
+ -1 more
Attempted to repair existing fourteen year old system, which was underperforming. Made repairs last year with an understanding that it would be temporary and we would need to begin planning for a new system. We really appreciated the fact that they had our best interests in mind. The installation of the new system went very well and all of the old equipment was removed from our home. Very professional. We would recommend them and plan to use their services in the future.
Description of Work: Installation of new water softner system.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,700
Tammy P.
09/2013
5.0
water softeners
+ -1 more
The technician was very professional and very much an expert in his field. He explained why my softener was not operating at maximum capacity and adjusted it to help make it work better for our family. We will have them come back in a couple of months for a reverse osmosis installation - Tony was GREAT! ! ! !
Description of Work: Helped me figure out what was going on with my softener - which he explained to a T.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$90
Ralph J.
06/2013
5.0
water softeners
+ -1 more
Excellent! Total professionalism by Tony Metzger who tested my water and explained what systems I would need. Installation by Cory Miller was terrific. Total experience was top notch!!
Description of Work: Installed water softener and reverse osmosis drinking water system.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,295
roy B.
02/2013
5.0
water softeners
+ -1 more
They are very responsive and they come out when they say they are going to come out.
Description of Work: We use David Water Treatment regularly. The last time they came out they took care of my system, checked it all out, and replaced the water filters. I consider them to be excellent.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$105
Jeanette S.
03/2012
5.0
water softeners
+ -1 more
I was impressed with Davis Water Treatment from my first contact email. Tony Metzger responded quickly with the assurance that Davis could do the work, and what the approximate cost would be. When I called to set up an appointment I was greeted by a very pleasant and cheerful gal. The appointment was set up for that same week. Josh, the young man who came to do the work, was right on time. He assessed the job and got right to work. He worked nonstop for the next 2 1/2 hours. Josh did a masterful job in linking up the various plumbing connections and the job looks fantastic. He programmed the softener, filled it with salt and got it up and going. He made sure my husband understood the workings of the softener. Even though we didn't buy the softener from Davis, we were given the same great service that any of his regular customers get. There is absolutely no reservation in recommending Davis Water Treatment.
Description of Work: We had purchased a replacement water softener and needed to have the old softener removed and the new one intalled.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$276
Diane W.
07/2011
5.0
water softeners
+ -1 more
I've used them and the companies associated with them for plumbing and water issues, and you just feel good about having them in your house. They're very competent and they come when they say they are going to and do what they say they are going to do. They stand behind their products. I didn't shop around for the price because I was comfortable with them.
Description of Work: I had a new water softener put in by Davis Water Treatment. They installed it in June.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,600
Herbert K.
01/2009
5.0
water softeners
+ -1 more
Came out to house, analyzed water quality and recommended unit to use. Gave us price and optional finance plans. Installation on time and very professional.
Description of Work: Installed water softeners that also cleaned iron out of water. Installed reverse osmosis drinking water system. Had optional finance plans to give options of payment.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,500
Doug C.
10/2007
5.0
water softeners
+ -1 more
We highly recommend doing business with this company. The office staff was exceptionally polite and helpful. The owner, who personally came to our house and quoted our new system, was professional and very knowledgeable. At our request, he personally laid a small concrete slab in our basement for the system to sit on. The installers did a terrific job. They were polite and non-intrusive. We are very pleased with how neatly the system and the water pipes were installed. The service was worth every penny we paid. Without hesitation we will recommend this company to our neighbors and friends.
Description of Work: Davis Water Treatment installed a new water treatment system in our home. The project cost included a 3x5 concrete slab that was poured at our request.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,512.21
ROSE MARIE K.
10/2006
5.0
water softeners
+ -1 more
I called and an appointment was scheduled. The man came and spent about 45 minutes delivering 12 bags of salt and replacing the filters. He also tested the water hardness just to make sure the system was working fine.
Description of Work: Asked for salt for water softener and filters for the reverse osmosis system to be delivered and installed.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$159
ROSE MARIE K.
10/2005
5.0
water softeners
+ -1 more
VERY PROFESSIONAL AND EASY TO TALK TO. RETURNED CALLS PROMPTLY AND PUNCTUAL FOR BOTH APPOINTMENTS. SYSTEM INSTALLED IN ONE DAY AS PROMISED. ALSO, HAD ADDITIONAL SALT DELIVERED A FEW MONTHS LATER. DELIVERED ON TIME AND REFILLED TANK. PLEASURE TO DO BUSINESS WITH.
Description of Work: INSTALLED WATER SOFTENER AND REVERSE OSMOSIS.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,395
Jean C.
04/2005
5.0
water softeners
+ -1 more
THEY BROUGHT US SOME SALT AND INSTALLED THE WATER SOFTENER. THEY WENT TO THE STORE PURCHASE A FAUCET AND INSTALLED THAT AS WELL. GOT ALL THE PIPE NEEDED TO DO THAT. DID A GREAT JOB AND CLEANED UP AFTER THEMSELVES.
Description of Work: WE HAVE A WELL AND WE NEEDED A WATER SOFTER AND A FILTER INSTALLED IN THE KITCHEN AND THE REF.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Water Filtration and Softening,
Plumbing,
Wallpaper Removal
FAQ
DAVIS WATER TREATMENT is currently rated 4.9 overall out of 5.
Sunday: Closed
Monday: 7:30 AM - 5:30 PM
Tuesday: 7:30 AM - 5:30 PM
Wednesday: 7:30 AM - 5:30 PM
Thursday: 7:30 AM - 5:30 PM
Friday: 7:30 AM - 5:30 PM
Saturday: Closed
DAVIS WATER TREATMENT accepts the following forms of payment: Check,Discover,Financing Available,MasterCard,Visa
Yes, DAVIS WATER TREATMENT offers free project estimates.
Yes, DAVIS WATER TREATMENT offers eco-friendly accreditations.
No, DAVIS WATER TREATMENT does not offer a senior discount.
No, DAVIS WATER TREATMENT does not offer emergency services.
No, DAVIS WATER TREATMENT does not offer warranties.
DAVIS WATER TREATMENT offers the following services: WATER SOFTENERS, FILTRATION, AND REVERSE OSMOSIS DRINKING WATER SYSTEM. SALE, RENT, OR LEASE. RESIDENTIAL, COMMERCIAL, AND INDUSTRIAL.