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Carroll's Carpet & Flooring Co.

Upholstering, Floor Cleaning and Waxing, Flooring Sales and Installation,

About us

Retail and commercial flooring co. including carpet, vinyl, wood , ceramic and laminate.

Business highlights

83 years of trusted experience

Services we offer

CARPETING & FLOORING.

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

Check
Discover
MasterCard
Visa

Reviews

4.33 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
67%
4
0%
3
33%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.0
value
4.7
professionalism
4.0
responsiveness
4.0
punctuality
4.7
Showing 1-3 of 3 reviews

Deborah B.
09/2009
3.0
upholstery
  + -1 more
They were pleasant, helpful & prompt during the transaction. However, when I called to complain the foam in the cushions was too soft, I was treated very poorly. The older staff person was rude, defensive and offered no resolution. She said the cushion density was fine to her and that was that. They already had my money so I had no resolution except legal action which I chose not to pursue.
Description of Work: Recovered 2 chairs & ottomans & one couch.

Rating CategoryRating out of 5
quality
2.0
value
4.0
professionalism
2.0
responsiveness
2.0
punctuality
4.0

$1,800

JANIS S.
06/2004
5.0
upholstery
  + -1 more
I CALLED AND THEN TOOK THE ITEMS OVER. JUST FOUR DAYS LATER THEY CALLED BACK TO SAY THE WORK WAS ALL DONE! EVERYTHING LOOKS ABSOLUTELY BEAUTIFUL AND THE COST WAS AMAZINGLY SMALL. IN ADDITION, THEY ARE GREAT TO TALK WITH! I HIGHLY RECOMMEND THIS COMPANY!!
Description of Work: REUPHOLSTERED A CHAIR AND THREE CUSHIONS; PUT NEW SPRING BOTTOM IN CHAIR.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

VICKI G.
10/2002
5.0
upholstery
  + -1 more
THEY WERE VERY ACCOMMODATING WHEN I ASKED TO PROVIDE MY OWN FABRIC AND PROVIDED ME WITH AN ESTIMATE OF THE YARDAGE I WOULD NEED. THE CHAIR WAS PICKED UP WHEN THEY SAID IT WOULD BE. THE WORK WAS FINISHED SOONER THAN ORIGINALLY PROMISED AND THE WORKMANSHIP IS SUBERB. THE YARDAGE ESTIMATE WAS RIGHT ON TARGET AND THE SMALL AMOUNT OF EXTRA FABRIC WAS RETURNED ALONG WITH THE FINISHED CHAIR.
Description of Work: HAD A CHAIR REUPHOLSTERED WITH FABRIC I ALREADY HAD PURCHASED ELSEWHERE.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

    Contact information

    61 N. Cleveland Massillon Rd., Akron, OH 44333


    Service hours

    Monday:
    10:00 AM - 5:00 PM
    Tuesday:
    10:00 AM - 5:00 PM
    Wednesday:
    10:00 AM - 5:00 PM
    Thursday:
    10:00 AM - 7:00 PM
    Friday:
    10:00 AM - 5:00 PM
    Saturday:
    10:00 AM - 3:00 PM

    Licensing

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Upholstering,
    Floor Cleaning and Waxing,
    Flooring Sales and Installation,
    Carpet Sales and Installation

    FAQ

    Carroll's Carpet & Flooring Co. is currently rated 4.3 overall out of 5.

    Monday: 10:00 AM - 5:00 PM

    Tuesday: 10:00 AM - 5:00 PM

    Wednesday: 10:00 AM - 5:00 PM

    Thursday: 10:00 AM - 7:00 PM

    Friday: 10:00 AM - 5:00 PM

    Saturday: 10:00 AM - 3:00 PM

    Carroll's Carpet & Flooring Co. accepts the following forms of payment: Check,Discover,MasterCard,Visa
    Yes, Carroll's Carpet & Flooring Co. offers free project estimates.
    No, Carroll's Carpet & Flooring Co. does not offer eco-friendly accreditations.
    No, Carroll's Carpet & Flooring Co. does not offer a senior discount.
    No, Carroll's Carpet & Flooring Co. does not offer emergency services.
    Yes, Carroll's Carpet & Flooring Co. offers warranties.
    Carroll's Carpet & Flooring Co. offers the following services: CARPETING & FLOORING.

    Contact information

    61 N. Cleveland Massillon Rd., Akron, OH 44333


    Service hours

    Monday:
    10:00 AM - 5:00 PM
    Tuesday:
    10:00 AM - 5:00 PM
    Wednesday:
    10:00 AM - 5:00 PM
    Thursday:
    10:00 AM - 7:00 PM
    Friday:
    10:00 AM - 5:00 PM
    Saturday:
    10:00 AM - 3:00 PM