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Basement Care

Basement Waterproofing, Foundation Repair, Excavating,

About us

Basement Care has over 40 years of experience in the waterproofing business. We are locally owned and operated, fully insured, licensed, and bonded. Our reputation is among the best in the basement waterproofing industry. Our employees are fully covered under Ohio Worker’s Compensation for your protection. We supply every prospective customer with as many references as needed to ensure the best possible decision about our company and workmanship. FREE Inspections and FREE estimates!

Business highlights

18 years of trusted experience

Services we offer

Basement waterproofing, crawlspace waterproofing; crawlspace inspection; crawlspace encapsulation; foundation repair.

Services we don't offer

Ask for details.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%



Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

3.533 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
42%
4
9%
3
9%
2
21%
1
18%


Rating CategoryRating out of 5
quality
3.5
value
3.9
professionalism
3.8
responsiveness
3.7
punctuality
4.0
Showing 26-33 of 33 reviews

benjamin L.
01/2015
5.0
basement waterproofing
  + -1 more
unknown
Description of Work: Full waterproofing of my basement. They gave me a great price and wonderful service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Basement Care
Thank you for your business

Marcia B.
10/2014
5.0
basement waterproofing
  + -1 more
unknown
Description of Work: repaired cracks in basement wall. they strenghtened wall by putting chains and poured polymer down the inside of the wall blocks. they dug down on the outside of the wall. they put black tar on the wall . they put a heavy vinyl sheet against wall. they then put another layer of vinyl and tacked that to wall;. they put in new window wells and backfilled the entire hole. they put new drainage pipes in bottom of hole before backfilling halfway up with stone and then with top soil.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7

Response from Basement Care
Thank you for your business.

Rich M.
10/2014
4.0
basement waterproofing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

Response from Basement Care
Thank you for your business

Betty E.
10/2014
3.0
basement waterproofing, excavators
  + 0 more
unknown
Description of Work: Basement Care did a 3 part basement waterproof job for me. 2 sides were dug up outside,2 sides were sealed outside and 1 side was partially dug up inside and a sump pump installed. Shortly after, water continued to flood the basement, not only in the original place but in a new area.Long story short. It took several calls to get a response, but eventualy repairs were made. So far so good.

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
4.0
responsiveness
2.0
punctuality
4.0

$5,000

Response from Basement Care
That's why we always suggest fixing all the problems and not just part of them they come back and make us look bad but we suggested a complete fix but money was the deciding factor

Kyle P.
06/2014
2.0
basement waterproofing
  + -1 more
.
Description of Work: They played too many pricing games and weren't truthful and honest.

Rating CategoryRating out of 5
professionalism
2.0
responsiveness
4.0
punctuality
3.0


Elizabeth P.
12/2011
5.0
basement waterproofing
  + -1 more
The project went well. They sent six men to do the job and finished after 6 hours. Their work was done very professionally; however, due to the amount of rain we had the night before, there was quite a bit of mud left on our stairway heading into the basement from outside. We did not mind cleaning this up as long as our leak was fixed! The workers were polite and professional and worked very diligently to get the job done that day.
Description of Work: Basement Care diagnosed and corrected another waterproofer's job that wasn't done properly. They did more extensive work to make sure that our water leak issue was resolved. They diagnosed other issues that could be causing our problem and did additional waterproofing on the outside of the house. After two weeks of heavy rain, we have not had any water in our basement. Seems like they are more dedicated to preventing the problem in the future instead of just trying to do a quick fix and see how it works.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

Karl B.
11/2011
2.0
basement waterproofing
  + -1 more
They sent out the office manager to do our basement waterproofing estimate. He did not seem to know what he was doing. He did not call us back or follow up or get back with us after he said that he would.
Description of Work: We called them for a quote on basement waterproofing.

Rating CategoryRating out of 5
professionalism
3.0
responsiveness
2.0
punctuality
4.0


Response from Basement Care
We do not follow up with someone that is not a customer but we do answer all calls and concerns that a potential customer might have, we were told they had to think about it.

Danielle L.
08/2011
5.0
basement waterproofing
  + -1 more
Basement care employees were very knowledgeable and professional. The men that did the work were both, polite and diligent. And they cleaned up after themselves ! I love that I can use my basement again !
Description of Work: Basement waterproofing.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$10,000
    • 1
    • 2(current)

Contact information

1700 E Waterloo Road, Akron, OH 44306

http://basement-care.com

Service hours

Monday:
8:30 AM - 8:00 PM
Tuesday:
8:30 AM - 8:00 PM
Wednesday:
8:30 AM - 8:00 PM
Thursday:
8:30 AM - 8:00 PM
Friday:
8:30 AM - 8:00 PM
Saturday:
9:00 AM - 3:00 PM

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Basement Waterproofing,
Foundation Repair,
Excavating,
Concrete Pouring and Repair,
Drain Pipe Installation,
Basement Remodeling,
Wells and Pumps,
Home inspection,
Mold Testing & Remediation,
Interior Painting,
Glass Block

FAQ

Basement Care is currently rated 3.5 overall out of 5.

Monday: 8:30 AM - 8:00 PM

Tuesday: 8:30 AM - 8:00 PM

Wednesday: 8:30 AM - 8:00 PM

Thursday: 8:30 AM - 8:00 PM

Friday: 8:30 AM - 8:00 PM

Saturday: 9:00 AM - 3:00 PM

Basement Care accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, Basement Care offers free project estimates.
Yes, Basement Care offers eco-friendly accreditations.
No, Basement Care does not offer a senior discount.
No, Basement Care does not offer emergency services.
Yes, Basement Care offers warranties.
Basement Care offers the following services: Basement waterproofing, crawlspace waterproofing; crawlspace inspection; crawlspace encapsulation; foundation repair.
Ask for details.

Contact information

1700 E Waterloo Road, Akron, OH 44306

http://basement-care.com

Service hours

Monday:
8:30 AM - 8:00 PM
Tuesday:
8:30 AM - 8:00 PM
Wednesday:
8:30 AM - 8:00 PM
Thursday:
8:30 AM - 8:00 PM
Friday:
8:30 AM - 8:00 PM
Saturday:
9:00 AM - 3:00 PM