A to Zoff Heating & Air Conditioning

Very courteous and prompt was there within an hour to fix our heater they always go above and beyond

We have used A to Zoff previously in the past but based on our most recent service call we will never, ever use again, it DEFINITELY pays to get a second opinion. We contacted A to Zoff in November 2021 to service a faulty powered exhaust motor for our gas furnace, and were told the part with installation would cost $1800 to replace and would not deliver for 2-3 weeks. The EXACT same part lists on Amazon for $149.00 and would deliver in 2 days, that is some markup on labor as it only involves a simple swap out of an easily accessible part on the exhaust pipe vented outdoors. Obviously we were quoted an extended delivery time, and excessive cost to obtain the part, so we would choose to go with a replacement furnace instead. The quote we were provided to replace with a 92% efficient furnace, which was not a current 2021 model, was $7,936. We chose to get a second quote from another HVAC installer and it paid off. We had a better, brand new 96% efficient furnace installed at LESS THAN HALF THE COST. I am an older woman and felt like the technician definitely was trying to take advantage of my age and believed I would fall for these overpriced tactics in fear of not having a fully functional furnace.

It was fine, good job and I will use them again.

They come when they say they're going to come and do what they're going to do. They're very professional. They're price is also good. I don't feel like I'm being ripped off. I just use them for 15 years, I just like them. It's always clean, they take the old filters with them. They're good. They communicate well and I like they're professionalism. I don"t have any doubts. They don't try to sell me stuff that I don't need.

They were good. They were very quick.

The entire project went well... and the price was right. The A to Zoff sales guy, Brandon, is also a repair technician, which I felt was valuable. Here's why: The first furnace I selected would have required installing intake/exhaust venting through the side-wall of my basement to the outside. New 2 or 3 inch PVC piping would be needed to run from the furnace to a newly made hole in the side of my condo. This would have required pre-approval from the Homeowners Association... which at times can be a hassle. Plus, upon further examination, because of space constrictions, Brandon determined it would be difficult to run the two PVC pipes. Thus, he recommended a different furnace which would not require side-wall venting. Rather, installers could use the current chimney. I appreciated the extra time Brandon took to thoroughly assess the matter. Plus, A to Zoff's estimate was lower than two other bids. When the installers came, they were polite, fast, efficient and professional. The old furnace was removed and the new one installed in less than four hours, including clean-up time.

great. no problems. they were the lowest of three estimates.

went quick real pros. However charged 230.00 dollars for a 50.00 part plus 99.00 service fee. 400% markup on a part? Give me a break! I'm retired and felt really gouged.

call them I had no heat on Sunday, Feb. 21, 2016. Within 2 hrs. a repairman was at my home. Due to the age of the furnace and the cost of the part, I decided to get a new furnace. Since I had no heat, A to Zoff said they could install the next day. The installer promptly called Monday AM to report he was on his way to my home. When he came into my home, he covered his shoes and every time he and his co-worker came into the home. They were very neat and put drop cloths on the carpet. They also used a shop vac to clean any debris. He also put a drop cloth on the floor when he installed the thermostat and carbon dioxide detector. They were very professional and courteous. By mid afternoon the installation was complete. He didn't leave until he was assured that everything was working and answered any questions I had. I am completely satisfied with this company and their employees. I will definitely call them for heating and cooling issues. I strongly recommend A to Zoff for heating and cooling problems.

Routine maintenance. Provider did a very thorough job and completely informed me of what he had done and of the condition of our unit. He was very polite and made sure that he knew exactly what we wanted to have performed.

They did a great job. We were very pleased.

Their price is excellent. They are always available on short notice. They clean up after themselves. They are cooperative as far as providing information and they are very knowledgeable. I have five houses and I use them on all my houses.

Quote was submitted on time, and they had the best prices out of 4 or 5 major companies. I do not remember exact price, that is why approximate cost is $1 above, but they were offering the best price for the high efficiency furnace we were looking for. They came out on time and finished inside the time frame they promised. Installer was very professional and experienced. The owner also came out during the install to make sure everything went well. They also did annual maintenance and furnace repair prior to the new furnace install.

I highly recommend this company. I was pleased with the service, price, professionalism, and everything about it. The tech (Justin) was especially helpful. Thank you.

They were here on time, installed the furnace & cleaned up very good.

We are very pleased with the services that A to Zoff provided and will certainly continue to use them in the future. We had no heat and needed someone to come out immediately. The technician, Justin, arrived within an hour of our phone call. After inspection, he quickly diagnosed the problem as a loose flame sensor wire. He re-attached the wire and charged only $70 for the service call. Our furnace was working and I was thrilled and relieved. He was professional, honest and informative. He answered all of our questions and concerns without trying to up-sell us on any unnecessary services. Unfortunately, we had to contact them a couple of weeks later because our furnace stopped working again. The technicians, Brandon and Tony, arrived within a timely fashion and performed another general inspection. In doing so, they cleared the pressure switch-hose and the flue pipe. He informed us that the pressure switch will need to be replaced in the future and gave us a very reasonable quote, but did not pressure us to purchase the part. This time we were charged only for the minor repair/cleaning which totaled $40. Again, they answered all of questions honestly and professionally. Going forward, I will use them for all of my HVAC needs!

The tech was very professional his name was Steve, very knowledgeable and explained the process to me

Solid experience, a little pricey but the unit made it through 2 summers now so I can?t complain. The AC unit is 22 years old and we were told it was beyond repair, so I appreciate the repair.

They did an outstanding job. It was a young man that obviously had a great deal of experience and he explained everything so thoroughly to me. He was able to get the air conditioning up and running. We had been told in the past that we do need a new unit. This one is 11 years old. He did sell us a new unit and they are coming out Monday to install. Their response was great, they came out the day I called.

The experience was pleasant and smooth from the time Larry the service manager visited to provide a quote all the way through the installation process. The staff was very polite and attentive when I visited the office to pay my deposit. Chad and Will handled the install in a very professional and friendly way. They phoned prior to arriving both days and arrived promptly. Their work was neat and efficient and very well done. They left my basement cleaner than they found it! I'm very pleased with the price and the service I received from everyone at A to Zoff and would definitely recommend them.

Since we are getting the house ready to sell we decided to replace our ancient HAC systems as a package. All of the work was completed within two days. Much work was required to fit the new equipment into the old space. The installation team was very expert and professional. We had no clean up to do. They instructed us on the operation of all equipment. This was a very positive experience.

they did an excellent job and made appropriate adjustments to the furnace operation that were incorrectly set up by someone else during the install.

Service appointment went very well. We called because our air conditioner was not cooling enough. They were at our house within 24 hours. The checked all areas, gave us options, and told us how to proceed in the future.

I have had A to Zoff out to work on my air conditioner and furnace at least 5 times over the years. Every time I have been completely satisfied and happy with their work, professionalism, timeliness and thoroughness. This most recent event was no exception. I woke up with no heat and the house was at about 58 degrees. I called A to Zoff an hour and a half before their office even opens and someone answered! Very polite and helpful they said they were on the way into the office and would call me back. Within 30 minutes I had a call back and the serviceman was at my house two hours before the time window was up (with a warning call that he was on the way as well). He arrived, diagnosed and fixed my furnace in less than an hour. He also did a safety and efficiency check on my furnace. Very happy with A to Zoff.

I was very pleased with the entire experience. The serviceman, Justin, arrived on time. He wore a uniform and drove an appropriately marked truck. He allowed me to look over his shoulder while he performed the furnace inspection and maintenance. He answered my questions and described what and why he was doing things. He replaced a very expensive air filter ( I knew the cost because I had done it myself the last time). He inspected my aprilaire humidifier even though that was not part of the reason for his visit. I had asked him to look at it because I did not think it was functioning properly. He showed me the problem explained what was needed ( new wiring) and said he would have to return the next day to fix it. He came back the next day (no charge for the service trip) and completed the wiring and maintenance. Very professional, very punctual, very complete.