A-Sure Step Concrete

I saw David Smith working on a job on Eastgate Ave. and approached him to look at a job at my house located at 34 Davenport Ave. David came down and I told him exactly what I wanted; 1. The new pad needed to be level to and start at the last cement joint of brick on the house (approx. six feet) and at the bottom of the deck ( also approx. six feet). Below the last cement joint is concrete that was supposed to be covered. The slope of the new pad must drain away from the house and to the drive and back yard. 2. When David completed the job and left he inadvertently took my three foot aluminum level and Post Hole Digger. 3. I called David and told him about the level. David asked if I would write a letter of reference and said he would drop off the level and pick up the letter. A couple days later he stopped back to pick up the letter but said he forgot the level. At that time I showed him how the new concrete pad was draining towards the house and was not as I requested. It wasn?t level with the porch or level with the brick on the house. He told me he couldn?t understand it because he ?Shot it twice? with a transit. He poured water on the pad and the slope toward the house was verified. He never offered to make it right 4. After almost three weeks and several calls regarding the level, he responded on the last phone call I made to him in a manner that I was being unreasonable and persistent. 5. When he finally came he dropped off the level near the back porch and never offered a resolution or even a comment of apology. 6. After this experience with David I believed he wouldn?t even consider returning my Post Hole Digger. According to the Summit county code on concrete pads, the type ?A-Sure Step Concrete? (David Smith) poured against my house, he is required to maintain a slope AWAY from the house. I am ambulatory and was unable to supervise this job, but because of David?s manner with me before he started, I felt I didn?t need to. If I was younger and financially able to I would have sued him for restitution or to do the job completely over again, but because of a motor neuron disease, the emotional consequence would only make my symptoms worse.

Absolutely lousy service. Never returns your call, and when he does he has another excuse as to why hasn't finishing the job. Do not use this company....you will be sorry! Having problems with the work he did and it was only performed 6 months ago!!! Stoop isn't even level and have to hire someone else to fix it. Ridiculous.

Excuse after excuse about why he wasn't returning to complete job