About us
Business highlights
88 years of trusted experience
Emergency Services Offered
Services we offer
Amenities
Free Estimates
YesWarranties
YesEmergency Services
YesAccepted payment methods
Reviews
4.646 Reviews
Showing 1-25 of 46 reviews
David C.
11/2017
heating & air conditioning/hvac
 + -1 moreOn time, workers were very neat and professional. Installation was done in a day. Very pleased and would highly recommend.
Description of Work: New boiler
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Yes, I recommend this pro
$6,000
DM F.
04/2017
heating & air conditioning/hvac
 + -1 moreI have been a Collis customer for years. They are always timely, courteous and prompt. When I had an emergency no heat situation they were very responsive.
Description of Work: Regular annual furnace maintenance.
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Yes, I recommend this pro
Jean Y.
02/2017
heating & air conditioning/hvac
 + -1 moreServiceman put erroneous times on both invoices increasing the amount of time he actually worked. Serviceman was very persistent on first visit to include a cleaning of the furnace at an additional charge of $109. He wrote it in on the bill before I had indicated I wanted it. I declined and the charge was removed. On the second service call, serviceman made the cleaning of the furnace a contingency on doing the repair adding an additional $109 to the bill. When it was identified that the Inducer Motor was the problem and that something had gotten into it, I asked if it could be opened and cleaned out. I was told "No." However, after the new Inducer Motor was installed, in a conversation with the serviceman, he said that they find all kinds of things in the motors and have cleaned them out. The charge for the Inducer Motor and installation was $576. The broken part was taken with him.
Description of Work: Serviceman came, worked on the furnace and said it was fixed and I paid for the service call. Within 5 minutes of leaving, the furnace was not running again. Serviceman returned and said Inducer Motor needed replacing, which was done.
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$841
Linda T.
09/2015
heating & air conditioning/hvac
 + -1 moreThey came right away and they stayed until they fixed it. I was very happy with them.
Description of Work: They fixed my furnace.
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Yes, I recommend this pro
$193
John W.
07/2014
heating & air conditioning/hvac
 + -1 moreMy central A/C stopped working over the weekend. The compressor unit is about 25 years old and I was almost certain we would need to replace it and I imagined a huge expense we really could not afford right now. I wanted to see if we could repair it first. I called Monday morning on the hottest day of the year so far with higher temps predicted for the week. The receptionist was pleasant, said they were really booked and would not be able to get out until later in the day. I was just grateful it was going to be the same day. Mid afternoon the repairman called and said he was on the way. He arrived about 5 minutes later and got right to work. He quickly discovered the problem and showed me the bad part. Some type of switch on top of the unit part had fused shut. He had one in the truck and quickly installed it. He checked the rest of the unit and checked the coolant and topped that off too. He told me that although the unit is quite old, it really is in pretty good condition. He answered all my questions and gave me some hints on how to care for it better, keep it cleaned out, and protect it over the winter months. (We just purchased this home last fall and had moved from Texas.) The young fellow was completely knowledgeable and professional. He informed me of other services available, such as professionally cleaning the unit, but was not and quot;pushyand quot; at all. Any future problems and I will definitely be calling them again.
Description of Work: Repaired A/C compressor
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Yes, I recommend this pro
$178
Marie O.
05/2014
heating & air conditioning/hvac
 + -1 moreShe was so pleased with the work that they did. They were very professional and went above and beyond the call of duty. They took care to make sure they were clean. And the work was great too. They were very meticulous. We would recommend them to anyone.
Description of Work: They installed a heating system for my mother.
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Yes, I recommend this pro
Teresa F.
02/2014
heating & air conditioning/hvac
 + -1 moreThey took a long time to finally schedule the job. Started the process; energy audit, proposal, approval in the Spring......furnace was installed on a bitter cold day in January the following year.....and repeated requests to get it done before winter.
Description of Work: Furnace replacement
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$9,000
Joan W.
10/2013
heating & air conditioning/hvac, fireplaces
 + 0 moreThey were neat and clean. They did a beautiful job. I would recommend them to anyone.
Description of Work: They put in a brand new furnace and a gas fireplace.
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Yes, I recommend this pro
$5,000
Kathy G.
08/2013
heating & air conditioning/hvac
 + -1 moreThey sell quality products and they treat everybody like family. You do pay a little bit more for their service, but if you have a problem, they are right there. Our heat wasn't on and recall of them at 11 o'clock at night and the person showed up within half an hour. They lived quite a distance away, so they probably got dressed and headed out the minute they got the call.
Description of Work: We bought our heating system from Fred F Collis & Sons Inc.
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Yes, I recommend this pro
Ronald C.
06/2013
heating & air conditioning/hvac, water heater repair
 + 0 moreIt went very well. I made the appointment last week and was told they would call and would be here between 12 and 2pm. At 11:30 on 06/18/13 I received a call and was told they would be here at 2:00pm. At 2pm the door bell rang and there they were. The techs were friendly and very knowledgeable. The problem was taken care of and I would recommend this company to anyone
Description of Work: Repaired the gas heater on my pool.
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Yes, I recommend this pro
$113.64
Thomas P.
04/2013
heating & air conditioning/hvac
 + -1 moreCollis has professional employees, on time and telling us if they can't get here due to weather conditions. We have a very steep and long driveway.
Description of Work: Furnace cleaning, thermostat replacement; important part on furnace replaced Three separate visits but only one charge for a service call (no heat).
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Yes, I recommend this pro
$400
Nicholas N.
02/2013
heating & air conditioning/hvac, air duct cleaning, dryer vent cleaning
 + 1 moreThey are excellent. They did an excellent job, and they were very clean. I have had no issues with them over the last twenty five years doing business with them. They are always there when I call. They are friendly and honest. Their work is high quality. They offer some of the best products in the market. They are a family business, so they are very concerned about their customers and they treat them fairly. I would definitely recommend them. With regard to price, I think they are very competitive.
Description of Work: Fred F Collis & Sons Inc installed a new gas furnace for me. They removed the old furnace and cleaned all the duct work. I have been their customer for the better part of twenty five years.
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Yes, I recommend this pro
$4,750
Michael V.
11/2012
heating & air conditioning/hvac, plumbing
 + 0 moreBad.Never returned phone calls after mailing estimate. Then they showed up 2 months later. When I told them that I had another contractor do the work the workers left my driveway. 10 minutes later my phone rang, one of the owners of the company called my home and left a irate message on my answering machine (which I have saved all these years). The workers were very professional. The owners inherited the business and have become very entitled due to lack of serious competition in this market. Do not do business with these imbeciles, they are milking the business that their grandfather built. If you need to find the owners they will be hanging out at the local country club in New Hartford.
Description of Work: Never returned phone calls after mailing estimate. Then they showed up 2 months later. When I told them that I had another contractor do the work the workers left my driveway. 10 minutes later my phone rang, one of the owners of the company called my home and left a irate message on my answering machine (which I have saved all these years). The workers were very professional. The owners inherited the business and have become very entitled due to lack of serious competition in this market. Do not do business with these imbeciles, they are milking the business that their grandfather built. If you need to find the owners they will be hanging out at the local country club in New Hartford.
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Lisa H.
10/2012
heating & air conditioning/hvac
 + -1 moreNever have had a problem with this company.
Description of Work: This was a refilling of our oil tank. We called them and they arrived the next day. We have used them in the past for annual service of our oil fired boiler. Every time the servicemen have been professional, on time, pleasant and capable of answering our questions about the system we have in our home.
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Yes, I recommend this pro
$600
Mike F.
06/2012
heating & air conditioning/hvac
 + -1 moreThere services were very prompt and on time. They have reasonable prices. I highly recommend them.
Description of Work: I used there services for a leaking water hose.
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Yes, I recommend this pro
phyllis L.
05/2012
heating & air conditioning/hvac
 + -1 moreThe installation went perfect and without a hitch
Description of Work: It was cold and in the middle of winter ! My furnace just died.................. Collis came to my rescue as they always had with my old "nellie".... They had to shovel to get in as it had stormed the night before... With in a day I had a new furnace.......Being single it is so reassuring to know Collis is always there for me. Growing up I remember Grandfather Collis coming to our home in the middle of the night to get our old boiler going to keep us all warm. Now the Grandchildren Collis's that came with Grandpa Collis is servicing me and my children!! I just love them ! Don't even bother shopping around and wasting your time....
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Yes, I recommend this pro
$4,000
Carol D.
04/2012
heating & air conditioning/hvac, plumbing
 + 0 moreThey are very good. I call them and they are right here every time. If they cannot fix the problem, they find me an answer to fix the problem. They are very good with that. They are a little highly priced than other places but what I have found with them is that they are always prompt and they call me right back. I never have to wait for days or even hours, within an hour they will call me back and find out for anything. They do air condition, heating and plumbing. I would absolutely use them in the future if I need to.
Description of Work: I use Fred F Collis & Sons Inc. for plumbing, heating and air conditioning.
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Yes, I recommend this pro
$300
Tom F.
04/2012
heating & air conditioning/hvac
 + -1 moreVery well, called at 9am Monday morning they were out here by 10:30 and the work was completed to my satisfaction by 1pm
Description of Work: replaced valves & regulator on furnace & cleaned the furnace
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Yes, I recommend this pro
$1,000
Angelina R.
02/2012
heating & air conditioning/hvac
 + -1 moreI had a noise in my boiler room, so I had Fred Collis come out, and he bled the air out of the line, and I haven't had a second's trouble since.
Description of Work: I had Fred F. Collis & Sons Inc. come out to our house because my line had air in it, and it was making noise.
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Yes, I recommend this pro
$50
virginia B.
02/2012
heating & air conditioning/hvac
 + -1 moreConsidering it was a new ring, I think the price was okay. They are right there when we call them, and they come as quick as they can. They are very responsive. They are very professional. I would use them again in the future.
Description of Work: We used the services of Fred F Collis & Sons Inc. to replace our all-in-one furnace and water heater in February 2011.
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Yes, I recommend this pro
$8,000
Gary L.
01/2012
heating & air conditioning/hvac
 + -1 moreThey charge us about $100 each time for the cleaning service. We have had a positive experience in working with them. When we got the furnace installed, they came in with the lowest estimate of the companies we contacted. They did the work quickly. We were satisfied with them. We would use them again in the future.
Description of Work: We had a furnace put in for heating 3 years ago by Fred F Collis & Sons Inc. We have had them back every year since to do the cleaning on it.
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Yes, I recommend this pro
$100
Bill B.
10/2011
heating & air conditioning/hvac
 + -1 moreI'll never do business with them again. There are plenty of competent HVAC outfits around. My guess is that they limit the good service they used to provide to everyone to their larger commercial or high-end clientele. Good luck to them.
Description of Work: It''s hit or miss whether you can trust these guys these days. It's sad when you can no longer rely on a company your family has done business with for 30+ years. Had them in to do maintenance on my boiler three times over the past several years. During the call back in '08 or '09 they sent a young, courteous and very professional guy who went over and beyond what was necessary as was typical of what we had come to expect of Collis. They had done a major overhaul of the heating systems in our three-unit house in Utica back in the '80s and they really were the best back then. Last year the guy shows up and is borderline rude and really pushy about how the whole system should be replaced. He gave me the impression that he was a hairsbreath away from reporting me to codes for my situation. I later found out that they actually do sometimes "red tag" systems which is actually something that only the utility company is supposed to do. Anyway, he replaced the controller unit and the charge was about $500. This year, the boiler failed to start and in dealing with it I had occasion to look up the price of the part. $89. The tech was here for an hour max, so you can do the math on the effective labor rate. Jeez, it's not like I asked him for serious legal advice or anything. On top of that, he didn't do any of the clean-up of the appliance that is supposed to come with what I had him out to do. It was a serious rooking. Didn't think much of it at the time as I still trusted them, so I called them out to work on a furnace at a different house. Looking back, the bill was $600 and the part cost was well under $200. Here again, less than an hour of work. Then early this year I had them out to bid on the job of installing a new hot-water boiler system in a new house that I bought. The guy they sent was very knowledgeable and was willing to share information about what had to get done and actually gave me advice that I wound up following: install a modern on-demand combination heat/hot-water system ... but he warned me of the expense: "The boiler itself goes for $7000". Well, not only did he never get back to me with a quote for either of the two options we discussed but I eventually hired Country&Suburban to install the new modern boiler AND do a complete build-out of a 4 zone baseboard system from scratch for not much more that what the Collis guy said the cost of the boiler would be.
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$500
Allen J.
09/2011
heating & air conditioning/hvac
 + -1 moreI never received a call back. I just wanted a call back, for somebody to show some kind of respect. They could tell me they can't do the job.
Description of Work: I called looking for an estimate. I left messages.
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Yes, I recommend this pro
patrice M.
08/2011
heating & air conditioning/hvac
 + -1 moreoverall they were business material i loved that NO beating around the bush i give them a 10.
Description of Work: They were on time, professional, curitious, it was an estimate but he was awesome. we will be hiring them next month will check back in then THANKS ANGIE!
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Yes, I recommend this pro
Michelle B.
10/2010
heating & air conditioning/hvac
 + -1 moreThey provide excellent service at a very reasonable rate! They even wear booties on their shoes to prevent any mess! I appreciate their excellent work and highly recommend them!
Description of Work: I've used them for heating and a/c work for a number of years. I now have a maintenance agreement where they service my system annually. I've also used them a few times for emergencies, for which they're very responsive!
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Yes, I recommend this pro
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Contact information
5092 Commercial Dr, Yorkville, NY 13495
http://www.fredfcollis.comLicensing
Insured
Licensed*
Eco-friendly Accreditations
LEED Accredited Professional
No
Energy Star Partner
Yes
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
No
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Heating and Air Conditioning,
Air Duct Cleaning,
Water Heaters,
Plumbing,
Dryer Vent Cleaning,
Fireplaces,
Gas Logs
FAQ
Fred F Collis & Sons Inc is currently rated 4.7 overall out of 5.
Fred F Collis & Sons Inc accepts the following forms of payment: Check,Discover,Financing Available,MasterCard,Visa
Yes, Fred F Collis & Sons Inc offers free project estimates.
Yes, Fred F Collis & Sons Inc offers eco-friendly accreditations.
No, Fred F Collis & Sons Inc does not offer a senior discount.
Yes, Fred F Collis & Sons Inc offers emergency services.
Yes, Fred F Collis & Sons Inc offers warranties.
Fred F Collis & Sons Inc offers the following services: Fuel Oil Delivery, Heating & Air Conditioning Equipment Installs, Preventive Maintenance, Spray Foam Insulation, Blown In Insulation, Duct Cleaning, Air Sterilization, Humidifiers, Ductwork Modifications, C/O Detectors, Dryer Vent Cleaning, Digital Programable Thermostats.
Contact information
5092 Commercial Dr, Yorkville, NY 13495
http://www.fredfcollis.com