Chris literally strung-me-along for over a week. After several times of him not responding or not showing up I asked him to let me know if he couldn't do the work, so I could look elsewhere. I had a leaking hot water tank. I mentioned the leak was getting worse and he said he would come. He NEVER came and stopped responding to any text messages. Totally unprofessional and inconsiderate.
Description of Work: Hot Water Heater
Rating Category
Rating out of 5
Thomas M.
06/2017
5.0
water heater repair
+ -1 more
Pipe was fixed. Condition corrected.
Description of Work: I had water on the floor under my water heater. I thought it was rusting out but they diagnosed it as a leaking pipe in the ceiling dripping on the unit.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Marleen C.
11/2012
5.0
water heater repair
+ -1 more
When we built our home, they did all of the plumbing installation. We like that they're local, too. They're very good as far as call backs and responsiveness and are very punctual. When they do a job, they provide an estimate first before they do the work. They have fair pricing, too.
Description of Work: We have been using Ford Plumbing for years. Their last visit here was to install a new hot water heater.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,000
Eileen C.
07/2011
4.0
heating & air conditioning/hvac, plumbing
+ 0 more
They are very responsive because they come over right away if we call them. They are quite busy.
Description of Work: I used the services of James Ford Plumbing & Heating for plumbing and heating. I last used them in February 2011.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
Patricia A. H.
07/2010
1.0
plumbing
+ -1 more
I got up there around the end of May and called them ahead of time to get everything up and running. When I got there there was no water and two broken radiators as well a broken pipe in the ceiling. It was obviously incorrectly winterized. They promised to make it right, but never followed through. I finally sent them a registered letter with a date of August 3rd, still waiting to hear from them.
Description of Work: I had the company winterize my home.
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Service Categories
Plumbing,
Water Heaters,
Heating and Air Conditioning,
Dance Instruction
FAQ
James Ford Plumbing & Heating is currently rated 3.6 overall out of 5.
No, James Ford Plumbing & Heating does not offer free project estimates.
No, James Ford Plumbing & Heating does not offer eco-friendly accreditations.
No, James Ford Plumbing & Heating does not offer a senior discount.
No, James Ford Plumbing & Heating does not offer emergency services.
No, James Ford Plumbing & Heating does not offer warranties.