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BESTWAY PLUMBING SERVICES

Drain Cleaning, Plumbing

About us

Family owned business. Professionals in the drainage field.

Business highlights

50 years of trusted experience
Emergency Services Offered

Services we offer

Sewer,Drain cleaning and plumbing repairs

Amenities

Free Estimates
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.48 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
75%
4
13%
3
0%
2
0%
1
13%


Rating CategoryRating out of 5
quality
4.4
value
4.5
professionalism
4.4
responsiveness
4.5
punctuality
4.5
Showing 1-8 of 8 reviews

Marie F.
09/2017
5.0
plumbing, drain cleaning
  + 0 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Eric F.
09/2016
1.0
drain cleaning
  + -1 more
He ran pipes and came back once the floor was tiled to connect the heater. Once the Runtal was connected, he couldn't get the heat to work properly. He figured there was air in the pipe and tried to bleed it, unsuccessfully. After some time, he left and said he would come back and figure out how to the heater to work. He insisted we pay him for his time and the entire job as he claimed he did his job of installing it. Because it was getting late, he said he would come back and get it to work. I paid him in full, as I believed he'd come back. We've used him before and have been very satisfied. I texted and called Rudy many times over the next month, but he was too busy to come back, but said he would get it to work. Four months later, I paid another plumber to fix the problem. it's too bad as we thought as Rudy as professional and good at what he does, but this was quite the contrary.
Description of Work: we gutted a bathroom and used Rudy to add a Runtal heater to replace a toe kicker while the floor was opened up.

Rating CategoryRating out of 5
quality
1.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$450

Patti S.
05/2015
5.0
drain cleaning
  + -1 more
unknown
Description of Work: I found Rudy Cheron, owner of Bestway Plumbing Services, on Angie's list years ago and have been using him since. |In this latest instance, I had him check out a blockage in the bathroom & kitchen sinks of a small nonprofit I work for. |He gave us an assessment of what was wrong and did not charge us for his time. We used his assessment with our landlord, who had already sent his own plumber to fix the clog but didn't, who then resent his plumber to fix what Rudy had described. |Worked like a charm. Rudy is very good at what he does. I gave him a B for price because I have no idea what others charge, but somebody this good HAS to be more expensive than plumbers who are less talented or have less integrity. | | |

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Dolores B.
06/2014
5.0
drain cleaning
  + -1 more
unknown
Description of Work: fixed toilets and replaced parts. before, took care of an overflowing toilet. Rudy is the best...reasonable and reliable. I would recommend him to anyone.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

patty M.
04/2013
5.0
plumbing, drain cleaning
  + 0 more
Good experience...
Description of Work: Rudy called promptly, and came same day.. Needed to come back to fix toilet and was successful and charged reasonably...

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$129

Dorothy L.
04/2011
5.0
drain cleaning
  + -1 more
Excellent service. I've used this company for over 30 years, closer to 40 actually. I didn't need service immediately - the drains were just a little sluggish, but when Rudy, the owner, heard I was leaving for MN in a few days, he said they'd be over that day (just in case there was a lot of rain while I was away - there would be a chance of the basement flooding). They arrived early in the afternoon, did their usual excellent job of correcting the problem. They are friendly, but professional. I especially like that Rudy explains everything clearly and concisely. Another thing that's great is they are clean, clean, clean. There's never a mess, whether it's installing a food disposal or cleaning out the pipes - whatever the plumbing problem (and I've certainly had quite a few throughout the years) they never leave any grime, etc. I'm very comfortable having this company in the house. They are good and they are reputable. Plus their prices are reasonable and fair.
Description of Work: Drains leading out to sewer and drains in home all cleaned.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

NATE & CATHI O.
02/2011
4.0
drain cleaning
  + -1 more
I chose them because 1) they had acceptable reports from Angie's List, 2) their price was the best. The owner/boss was friendly and accessible on the phone. Two guys showed up, not the owner who I had talked with on the phone, and they seemed competent and were very polite, but they didn't seem quite as experienced as I had expected. At the end, they had some trouble resealing the hole that the snake went in and then said they had to charge me an extra $25 to repair the plate. Not a huge deal and I probably should have asked to talk with their supervisor at the time, but didn't. They were still very nice. But after they left it annoyed me that 1) they weren't quite as experienced as I thought they were, and 2) I ended up paying more, when one of the main reasons I hired them was because their price was so reasonable.
Description of Work: They snaked the main drain to keep it free of roots. It was not clogged yet, but we were doing it as a preventative measure.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

$175

Dorothy L.
08/2008
5.0
drain cleaning
  + -1 more
After all these years I still feel we have the best company around for pipe and drain cleaning. Rudy was able to identify what our problem was - he suggested we have them cleaned every couple of years. We've done that faithfully and have never had a problem since! It's amazing - it was awful before - constant backups. Rudy is also excellent with other plumbing problems, but his solving of our drainage problem was a godsend. As far as cleanliness -they are clean, neat, - never any indication that any plumbing work was done. The company responds to calls immediately and if they are delayed they let you know. After all these years I believe I am lucky to have Bestway solving my plumbing problems. It's a good feeling to know you can trust someone to do a good job. I would definitely recommend them.
Description of Work: Rudy, and his employees have been taking care of the pipes and drains in my house for over 35 years. We used to have a continual problem with our pipes getting clogged until we found Bestway.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$135

    Contact information

    1777 GLENROCK, Yorktown Heights, NY 10598


    Service hours

    Sunday:
    8:00 AM - 9:00 PM
    Monday:
    8:00 AM - 9:00 PM
    Tuesday:
    8:00 AM - 9:00 PM
    Wednesday:
    8:00 AM - 9:00 PM
    Thursday:
    8:00 AM - 9:00 PM
    Friday:
    8:00 AM - 9:00 PM
    Saturday:
    8:00 AM - 9:00 PM

    Licensing

    Bonded

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Drain Cleaning,
    Plumbing

    FAQ

    BESTWAY PLUMBING SERVICES is currently rated 4.4 overall out of 5.

    Sunday: 8:00 AM - 9:00 PM

    Monday: 8:00 AM - 9:00 PM

    Tuesday: 8:00 AM - 9:00 PM

    Wednesday: 8:00 AM - 9:00 PM

    Thursday: 8:00 AM - 9:00 PM

    Friday: 8:00 AM - 9:00 PM

    Saturday: 8:00 AM - 9:00 PM

    BESTWAY PLUMBING SERVICES accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    Yes, BESTWAY PLUMBING SERVICES offers free project estimates.
    No, BESTWAY PLUMBING SERVICES does not offer eco-friendly accreditations.
    No, BESTWAY PLUMBING SERVICES does not offer a senior discount.
    Yes, BESTWAY PLUMBING SERVICES offers emergency services.
    No, BESTWAY PLUMBING SERVICES does not offer warranties.
    BESTWAY PLUMBING SERVICES offers the following services: Sewer,Drain cleaning and plumbing repairs

    Contact information

    1777 GLENROCK, Yorktown Heights, NY 10598


    Service hours

    Sunday:
    8:00 AM - 9:00 PM
    Monday:
    8:00 AM - 9:00 PM
    Tuesday:
    8:00 AM - 9:00 PM
    Wednesday:
    8:00 AM - 9:00 PM
    Thursday:
    8:00 AM - 9:00 PM
    Friday:
    8:00 AM - 9:00 PM
    Saturday:
    8:00 AM - 9:00 PM