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123 HVAC Heating & Cooling Inc

Heating and Air Conditioning, Air Duct Cleaning, General Remodeling

About us

If you can dream it, we can build it. 123 HVAC will design and build the best system available to meet your needs, and budget, with no surprises or disappointments. We maintain our customer satisfaction throughout the design and construction process, ensuring that your home has a system built to the highest efficiency and quality standards. Additional phone - (845) 225-2600. Additional e-mail - abonavita@123hvac.net. Owned by Anthony Bonavita.

Business highlights

21 years of trusted experience
Emergency Services Offered

Services we offer

Additions & Remodeling, Duct Cleanings, Heating & Cooling

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Reviews

3.813 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
54%
4
8%
3
0%
2
8%
1
31%


Rating CategoryRating out of 5
quality
3.8
value
4.5
professionalism
4.0
responsiveness
4.2
punctuality
4.0
Showing 1-13 of 13 reviews

Gerry H.
10/2016
1.0
heating & air conditioning/hvac
  + -1 more
Made an appoint almost a week ahead of time. Had to take time from work, then they call me to get home earlier, so I get a substitute for my class and leave earlier and RUSH home. As I am waiting I get a call saying "......sorry for such short notice, but we have to cancel your appointment." I didn't let them finish, and told the person to forget it. Their loss, I was going to have $10,000 to $15,000 worth of work done. New high efficiency oil boiler, new indirect water heater, all new plumbing in the mechanical room, and two new zones added because I adding a big room/garage to the house. Sloppy and inconsiderate way to do business.
Description of Work: Need new oil burner boiler and indirect fired water heater, and various new plumbing. Needed two new rooms added to the heating system.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$15,000

Deborah R.
02/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: They take care of any needs for our HVAC system.
Rating CategoryRating out of 5
Yes, I recommend this pro

Denise S.
01/2016
1.0
heating & air conditioning/hvac, air duct cleaning
  + 0 more
unknown
Description of Work: They replaced an HVAC unit. They were slow to respond, needed many follow-up calls to obtain information on different unit options. Unit was installed incorrectly causing air to bounce around in the duct work resulting in extreme noise levels. When I told the office manager the problem, he said he was sorry I was unhappy, but would follow-up with me in a few months to see how things were going. Eventually, I spoke to someone else in the office who sent their tech to perform diagnostics to try to resolve the issue. He spent over one hour on the phone with the manufacturer and determined I needed a replacement part. Two weeks later, the original installers showed up to re-configure the duct. When I asked about the part replacement, I was told that after further investigation, it was determined that the duct had to be adjusted. Bottom line, the wrong unit was ordered to begin with, the air return should be on the opposite side allowing the air to flow in a straighter line and not bounce off the side of the duct. Had that been done in the first place, there would not have been a problem. I would NOT recommend HVAC123.

Rating CategoryRating out of 5
quality
1.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$5,000

rick B.
08/2015
1.0
heating & air conditioning/hvac, air duct cleaning
  + 0 more
Very disappointed.. About a year after installation a leak developed. They were unable to come promptly to fix it, so I called someone else. They informed me of shoddy installation on 2 fronts- first, the leak was caused by incorrect pitch of the condensate pipe, and second, there was a gap in the connection of the air handler to the duct work which they closed up with massive amounts of duct tape instead of making a hard connection with metalwork. When I spoke to the owner, he essentially said there was nothing wrong and basically I got what I paid for, implying that because I did this through Lowes, they get paid less so its ok to take shortcuts.
Description of Work: Installed replacement central AC

Rating CategoryRating out of 5
quality
1.0
value
5.0
professionalism
3.0
responsiveness
5.0
punctuality
3.0

$10,000

Lendon G.
10/2014
5.0
heating & air conditioning/hvac
  + -1 more
It all went well.
Description of Work: installed new boiler

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,000

rick B.
06/2014
4.0
heating & air conditioning/hvac
  + -1 more
Ultimately, the job was well done, but things got done later than promised, eg" the equipment truck will be here in half an hour", and it shows up 3 hours later. It took 3 calls to get an answer about flashing lights on the unit. The condensate pump did not work eand had to be replaced the next day. They just seem very disorganized.
Description of Work: Installed new central AC

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
3.0

Yes, I recommend this pro
$11,000

Ken L.
01/2014
2.0
heating & air conditioning/hvac
  + -1 more
It took four appointments with four different 123HVAC service technicians to repair my HVAC. The first three techs were polite and courteous but did not fix the unit. Unfortunately, the tech with the ability to finally fix the unit was rude and impatient. Surprisingly, each new technician that arrived would badmouth the previous technician even though they all work for the same company. I found 123HVAC lacking in professionalism. This company came recommended because of their scheduling availability and courteous service. The time scheduling convenience didn't matter since this ordeal costed me 16 hours of my personal time (10 hours of service time in my condo ). Also, the courteous service disappeared as the repair dragged on. If you need a repair, 123HVAC can be an expensive gamble. Note: The total cost was around $950. Initial cleaning and evaluation was $200; follow-up visit was no cost; next attempt to fix the unit cost $525 and the final attempt cost $225.
Description of Work: Performed cleaning and repair for my Climatemaster HVAC.

Rating CategoryRating out of 5
quality
2.0
value
3.0
professionalism
3.0
responsiveness
4.0
punctuality
5.0

$900

Kim M.
12/2013
5.0
heating & air conditioning/hvac
  + -1 more
installed a new Trane HVAC system. I shopped every Trane dealer within 50 miles. They were about $1000 cheaper than all other dealers for the same system.
Description of Work: I used 123 HVAC HEATING AND COOLING INC

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$8,000

Paul P.
12/2013
5.0
heating & air conditioning/hvac
  + -1 more
123 HVAC removed my old boiler and installed a new one. They were not the lowest estimate that I had gotten for this job, but they were by far, the most professional and knowledgeable. It was easy to get information from them about the different brands of boilers and their features and they were always courteous. I always got prompt call backs and e-mail responses, and they always arrived when they said they would. I was confident that they would do a good job and that their advice was sound with respect to product recommendations. Anthony and his crew know their business and I would not hesitate to use them again. Their original estimate for this job was considerably higher than the final price agreed on, as they were willing to compete pricewise for the job. The bottom line is that I am glad that I went through the estimate process and got to see how some of the other HVAC contractors conducted business; no comparison!
Description of Work: New oil fired boiler installed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,400

Ilyne W.
07/2013
5.0
heating & air conditioning/hvac, air duct cleaning
  + 0 more
When I called for an appointment for an estimate, the receptionist was friendly and accommodating; the first appointment was scheduled within a few days, with the cleaning procedures (if desired) scheduled for the following week. For the initial inspection, John arrived promptly, efficiently reviewed my needs, and confirmed his assessment with photos he took of the interiors of the ducts. We agreed on a date and time for the work to be completed. Two technicians arrived a bit after the agreed-upon time, but I was called and told about the delay, which was work related. John and Johnny (no kidding!) were efficient, effective and thorough. They kept a log of "before and after" photos each step of the way, a good way for a client to be reassured about the need for the work, as well as the quality of the cleaning procedures involved. In addition to their high level of competence, the technicians worked neatly, cleaning up any resulting messiness from the cleaning. They were also polite and friendly, and answered any questions I had. The cost was as agreed, with no surprises. A decidedly pleasant and effective experience - I would definitely use this company again, and recommend it highly.
Description of Work: The provider did as promised - cleaned out the air ducts and dryer vent using "green" equipment and materials.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$550

Patrick C.
07/2013
1.0
heating & air conditioning/hvac
  + -1 more
I understand it is a busy time of year, but there is nothing that frustriates a home owner more when a contractor does not show up! I even called at 3 oclock to confirm that they would be here today between 4-6 for an estimate on central AC. Unprofessional to not even pick up the phone and say you are running late!
Description of Work: Nothing

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0


Lisa F.
09/2011
5.0
heating & air conditioning/hvac
  + -1 more
Returned my inquiry call promptly, and sent repair personnel within a day. They were courteous, diagnosed the problem right away, and gave me an estimate. Only two days later the part was available, and they came back to install. They were knowledgable, careful, and the price was very reasonable. They provided excellent service, and I'd definitely use them again. (Meanwhile an inquiry call I made of another company was never even returned...)
Description of Work: Diagnosed non-functioning blower motor in my Trane A/C system, and replaced it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$375

JONATHAN M.
06/2011
5.0
heating & air conditioning/hvac
  + -1 more
From the time my girlfriend called after having received 3 other estimates to the walkthru and final estimate (which was $2000.00 LOWER than the others, this company went above and beyond. They were prompt, courteous, clean, professional and thorough. They were done in less than three hours. They gave me a complete instructional on my unit and offerered an unbeleiveable 7 year warranty on the unit and their service.
Description of Work: I had a ductless A/C unit installed in a downstairs apartment

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,300

    Contact information

    1992 Commerce St Ste 223, Yorktown Heights, NY 10598

    www.123hvac.net

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM
    Saturday:
    Closed

    Licensing

    Insured

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Heating and Air Conditioning,
    Air Duct Cleaning,
    General Remodeling

    FAQ

    123 HVAC Heating & Cooling Inc is currently rated 3.8 overall out of 5.

    Sunday: Closed

    Monday: 8:00 AM - 5:00 PM

    Tuesday: 8:00 AM - 5:00 PM

    Wednesday: 8:00 AM - 5:00 PM

    Thursday: 8:00 AM - 5:00 PM

    Friday: 8:00 AM - 5:00 PM

    Saturday: Closed

    123 HVAC Heating & Cooling Inc accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
    Yes, 123 HVAC Heating & Cooling Inc offers free project estimates.
    Yes, 123 HVAC Heating & Cooling Inc offers eco-friendly accreditations.
    No, 123 HVAC Heating & Cooling Inc does not offer a senior discount.
    Yes, 123 HVAC Heating & Cooling Inc offers emergency services.
    Yes, 123 HVAC Heating & Cooling Inc offers warranties.
    123 HVAC Heating & Cooling Inc offers the following services: Additions & Remodeling, Duct Cleanings, Heating & Cooling

    Contact information

    1992 Commerce St Ste 223, Yorktown Heights, NY 10598

    www.123hvac.net

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM
    Saturday:
    Closed