United Overhead Door Corp

Had to re-schedule once but all went well, great communication, new what they were doing and completed everything as promised, no complaints.

My Liftmaster control panel just blew, so I looked at the warranty and it was covered, so I called Liftmaster to request a replacement, which they agreed to provide under the 5 yr warranty. While on the phone, I asked them if the tension monitor I had fixed a year earlier was also covered under that same 5 year warranty and I was told yes it was. The mistake I made a year earlier is I called United Overhead first since they installed the door opener originally. I asked them if the tension monitor was under warranty and they said it wasn't. Stupid me, I believed them. I paid $150 for the repair. I called United Overhead to lodge a complaint 2 days ago. I was told someone would call me back. Not surprisingly, nobody has called back. The work they provided was good, too bad they were more concerned with a $150 service call as opposed to honesty. Maybe this review will make them think twice next time.

I've used them twice and both times have been great.

They did a great job. Very efficient an perfectly executed. Explained the system operations which are pretty high tech.

everything was great again in about an hour

I needed a back up quote for a repair that my previous contractor did wrong. The tech came, seem very knowledgeable and gave me a good quote. I ended up using the old company as they agreed to make the old repair good at no charge but I will use this guys going forward.

Very well. I got an appt. quickly and servicemen were punctual, professional, and knowledgeable. Price was what I expected.

Great. The technician arrived within the first half hour of the time window. He fixed the broken part and adjusted the sensors which had been malfunctioning. Then he inspected the rest of the garage door, adjusting and tightening, and he cleaned up the wires that had been in a crumbled mess.

Called the vendor to repair the garage door. A technician showed up at our front door asking for a credit card to charge COD amount of $103.62 service call fee upfront. (which actually is three times more than any other reputable companies in town). After charging my credit card, a technician walks over to our garage and without even entering the garage, he tells me that we need to change our entire 2 car garage door and the entire motor system to fix the problem because they are all about 20-30years old and there are no parts to order. When I told him that our garage door was actually newly installed 3 years ago by them, the technician simply drove away without spending any additional minutes to take a look at the garage door opener which was the real reason for us for making a service call with this company. Whenwe called the company immediately after their guy took off without having a take a look at our garage door opener, a woman named Pamela M told us that their guy couldn't order any parts because Moore-O-Matic doesn't produce parts any more. I told her that we have Lift Masters not Moore-O-Matic and I can see their parts are still being sold throughout different websites like Amazon, she said she will have her supervisor to call us back. Since then, we never heard back from them and they never gave our money back for not performing any inspection besides making a sales pitch that everything was so old that we need to replace everything. So basically, these guys robbed us $103 to tell us that everything needs to replaced and that we will need to spend alot more money with them otherwise they wouldn't even bother entering your garage to get your motor's brand name right. Bottom line, they charged us $103 service fee when there were no services or inspections performed.

Everything went smoothly. Arrived on time. Removed old door and tracks. Didn't leave a mess. Door works great! Very happy with their services.

They showed up right on the dot! The problem with the garage door was figured out, and the parts were ordered. They came back in a few days to install the parts & all is well!

The service went perfect, everything was great. He completed the job in one day with no problems. The door fit perfectly. They cleaned everything up as well.

They did a great job. The price is fine.

They were great because they offered to come the same day. They tailored it to the time I would be home form work, but they were very expensive.

It went perfectly. We had a problem, we called and within 36 hours, the door was repaired and in good working order. Recommend them highly.

The company was very professional and promptly called me back and gave me an appointment. The repairman was on time and quick to assess what had to be done. (My husband and I could not figure out how to secure the track because there was a large hole from where the track had come out of the wall). He not only secured it but gave it extra reinforcement which made me feel better because it is a very heavy two car garage door. He explained why he wanted to service the rollers and tracks and asked for my approval before he did anything. This is the first time I have had my garage doors serviced and didn't feel like I was being taken advantage of. I would recommend this Company to everyone who asked!

Single car, steel garage door was installed professionally. Cleanup and removal of prior door was complete.

Repariman arrived and fixed identified issues I was aware.He replaced a bolt that i knew was bad and informed me that the wheels needed to be changed. I was at work, so when i spoke to Rich he detailed to me the problems and how to fix it for next time, something I was not expecting but very much appreciated.

There price was double Sears and I decided to go with Sears instead. Door opener installed with NO PROBLEM and @ half the price

We were very happy with the work and door. The job was done well, the worker was very professional and clean. Overall we were very happy. We would recommend the company to family and friends in the future.

Helpful sales team. Quote was accurate. There was some difficulty with the install using our old garage door opener, but the technician put in the extra time to make it work.

Everything went well,the workers were punctual,friendly and professional. They cleaned up all the debris. I am very happy with the work that was performed. I would recommend this company to anyone. It was a job well done.

Knowledgeable technician diagnosed the problem in very short order and realigned garaged door track. Also did general maintenance on door that needed work and a second garage door that worked just fine but that had some issues in the past. All very quick and easy.

It went well. They were very punctual and professional.

I did the job myself since I felt pricing was too high.