The Appliance Doctor

appliance repair, small appliance repair service

About us

Service Areas- Manhattan, Bronx and Westchester County The Appliance Doctor is a successful leader in the major appliance service industry since 1980. Paying particular attention to the changing technology, the economy and customer service, we have developed a reputation for detail, honesty, integrity and reliability second to none. The Appliance Doctor services homeowners, landlords and mangement firms, always focusing on pricing, quality service and dependability. Factory Authorized Service Company for DACOR, BOSCH AND THERMADOR We service over 25,000 apartments for over 50 management firms

Business highlights

45 years of trusted experience
Emergency Services Offered
Se Habla Español

Amenities

Warranties
Yes
Emergency Services
Yes


Accepted payment methods

CreditCard

Reviews

4.384 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
58%
4
31%
3
4%
2
5%
1
2%


Rating CategoryRating out of 5
quality
4.1
value
3.7
responsiveness
4.3
Showing 1-25 of 84 reviews

Robert L.
04/2010
4.0
Came on time. Did job as scheduled. More expensive than I thought - but the dryer is still working properly 2 years later.

Rating CategoryRating out of 5
quality
4.0
value
3.0
responsiveness
4.0

Yes, I recommend this pro
$200

Denise C.
08/2008
5.0
The call-out fee is a bit high, but the tech was fantastic! Highly informative, fast and friendly!

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro
$100

Steven S.
08/2008
4.0
I recieved a prompt response to my request for assistance and was able to set up an appointment that day. My only concern was the gentleman who came to my house had a strong accent and I was occasionally unable to understand what he was saying. Aside from that the work was done promptly and at a fare rate.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
4.0

Yes, I recommend this pro
$100

Renee S.
07/2008
N/A
Called back right away, came out, and did a great job. A tad bit late, but good job overall. Thank you!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
4.5

Yes, I recommend this pro

Rosa A.
07/2008
N/A
They were very courteous and friendly. The responded quickly!

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro

Donna M.
06/2008
4.0
I appreciated the call Friday night, it was completely unexpected, I thought I would not get anyone till Monday. Ritchie was great, very friendly and came back when he promised. The only thing that kept my rating from being 5 stars, was when I called to set the appointment I specifially told the woman to make sure the tech came with a belt for this machine since I knew it was broken and when he showed up he did not have it and had to come back. But he did come back when he said he would.

Rating CategoryRating out of 5
quality
4.0
value
3.0
responsiveness
4.5

Yes, I recommend this pro
$150

Phillip R.
05/2008
N/A
They responded very well, came out when scheduled. Pricing was very good.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Roe A.
05/2008
5.0
My experience was excellent. They called back in a timely manner and set a time convenient with my work schedule. The repairperson, Eddie, was on time, knowledgable, friendly and very efficient. The work was a bit pricey but than again gas is $4.00 today so what isn't pricy? I would use again and recommend them to a friend.

Rating CategoryRating out of 5
quality
5.0
value
3.5
responsiveness
5.0

Yes, I recommend this pro
$200

Bernadette F.
01/2008
5.0
Service was immediate and the repairman was knowledgeable and experienced.

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro
$200

Kevin K.
12/2007
5.0
The Appliance Dr, and the technician who showed up specifically, was helpful, on time, courteous, and money well spent to get our dryer working again. They also were able to do a same day appointment, which is impressive between 5-8 pm (great hours for working people) When I contacted the big box retailer where we bought the dryer, the interactive voice prompts told me there earliest service appointment was 8 days away. When I was routed to a Cal center in India, while they spoke English very well, they did not comprehend what I was asking and it took another 5 minutes to find out it the earliest appointment I could get was 8 days away.

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro
$150

Adriane B.
12/2007
5.0
"Rich" was a personable service technician, providing honest information and timely service. We would not hesitate to use this comapany again, and we have already referred them to someone else!

Rating CategoryRating out of 5
quality
5.0
value
3.0
responsiveness
5.0

Yes, I recommend this pro
$250

Contact information

738 Saw Mill River Rd, Yonkers, NY 10710

http://appliancedoctorx.com

Service hours

Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
9:00 AM - 1:00 PM
Sunday:
Closed

Service Categories

appliance repair,
small appliance repair service

FAQ

Monday: 9:00 AM - 5:00 PM

Tuesday: 9:00 AM - 5:00 PM

Wednesday: 9:00 AM - 5:00 PM

Thursday: 9:00 AM - 5:00 PM

Friday: 9:00 AM - 5:00 PM

Saturday: 9:00 AM - 1:00 PM

Sunday: Closed

The Appliance Doctor accepts the following forms of payment: CreditCard
No, The Appliance Doctor does not offer free project estimates.
No, The Appliance Doctor does not offer eco-friendly accreditations.
No, The Appliance Doctor does not offer a senior discount.
Yes, The Appliance Doctor offers emergency services.
Yes, The Appliance Doctor offers warranties.

Contact information

738 Saw Mill River Rd, Yonkers, NY 10710

http://appliancedoctorx.com

Service hours

Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
9:00 AM - 1:00 PM
Sunday:
Closed